LONDON, UNITED KINGDOM--(Marketwired - Dec 22, 2015) - Banking and financial services firm HSBC has extended the assignment for JLL (
The extension to this agreement, the largest global facilities management outsourcing contract in the financial services industry, allows both parties to build on the transformation that has taken place since 2013 and to deliver further savings. JLL's global approach has provided consistent service delivery and global visibility of cost, compliance, and performance. A key factor in achieving these results is the consolidation from 1,300 facilities management (FM) suppliers to one, JLL, covering 97% of the Bank's portfolio.
"We've worked in partnership with HSBC to improve service, lower risk, and reduce costs," said Bill Thummel, Global Account Director. "Employees' satisfaction with the service provided has increased steadily over the past two years, the management and control of key risks has been significantly enhanced, and sustainable savings created for the Bank are in excess of the initial target of USD50m."
"We are able to commit to saving HSBC more money because we can see the value of the data we have collected and the tools we have developed," Thummel added. "This data will help us deliver more efficiently and effectively."
"The decision to extend the contract early is testament to the strength of our partnership and the benefits that HSBC is already seeing as a result," said Colin Dyer, President and CEO, JLL. "We look forward to continuing to deliver benefits through the comprehensive services our talented team provides HSBC."
About JLL
JLL (
Contact: Sara Murshed +4402078524430 Sara.Murshed@eu.jll.com Gayle Kantro +1 312 228 2795 gayle.kantro@am.jll.com Eva Sogbanmu +65 6494 3572 Eva.Sogbanmu@ap.jll.com
