And do they realize how guilty it makes them look,

And do they realize how guilty it makes them look, doing what they're doing? Even if there was a good reason in their minds to put a hold on the dividend, no one is going to trust them after this. Do they realize that? Or was the $ payoff worth more than customers? They don't need to worry about being in the top 10 of online brokers. After word of mouth spreads and the online ratings start, they will be in the bottom and well deserve it, IMO. Crooks, every last one of them.