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Chat InformationYou are now chatting with 'Mohammed Aziz'. The reference number for this chat is 4295207820. There will be a brief survey at the end of our chat to share feedback on my performance today.
Mohammed Aziz: Hi, thank you for reaching out to Samsung technical support. How may I assist you?
RICK: They clearly show on their screens the UF app is APPLICABLE for the TIZEN, but being actually LIVE on it has not happened yet. IS THE ULTRAFLIX APP. LIVE ON THE SAMSUNG UHD TV POWERED BY TIZEN?
Mohammed Aziz: Hello Rick.
Mohammed Aziz: I see that you are looking to download UltraFix app on the TV, am I correct?
Mohammed Aziz: * UltraFlix.
RICK: YES. IS THE ULTRAFLIX APP. LIVE ON THE 2015 SAMSUNG UHD TV POWERED BY TIZEN?
Mohammed Aziz: Thank you for confirming.
Mohammed Aziz: Yes, the app is available for SAMSUNG UHD TV powered by Tizen!
RICK: BUT IS IT LIVE RIGHT NOW, CAN I GET IT RIGHT NOW PEOPLE ARE SAYING YOU CAN'T CAN YOU VERIFY PLEASE?
Mohammed Aziz: I will help you with.
Mohammed Aziz: Let's check if the TV is compatible with the App.
Mohammed Aziz: What is the model number of the TV? You can find it through Menu > Support > Contact Samsung using TV's remote. You can also locate it on the rear panel.
RICK: I HAVEN'T BOUGHT ONE YET JUST CONFIRMING THAT IT IS LIVE RIGHT NOW?
Mohammed Aziz: As per the information available the app is available.
Mohammed Aziz: I will share you with a link where you can check the compatibility of the app.
Mohammed Aziz: http://www.samsung.com/us/appstore/app/G14283...e#UHD%20TV
Mohammed Aziz: Are you able to access the above link?