Just chatted with Samsung support who claims Ultra
Post# of 96891
Posted On: 09/22/2015 11:19:05 AM
Just chatted with Samsung support who claims Ultraflix is available right now on Tizen, however I'm pretty sure we know it still is not correct? Heres my chat:
Chat InformationPlease wait for a Samsung Agent to respond.
Chat InformationYou are now chatting with 'Sawn'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Chat InformationYour Issue ID for this chat is LTK11256012098468X
Sawn: Hi, thank you for reaching out to Samsung technical support. How may I assist you?
Visitor: Hello I was wondering if you had heard anything on when Ultraflix would be back up on the Tizen OS?
Visitor: Considering buying a 2015 model but heard that Ultraflix wasn't on the Tizen OS right now
Sawn: I see that you would like to knowthe information on Ultra flix app compatible to 2015 TV or not.
Sawn: Is it correct?
Visitor: I know that it is not right this moment but would like to know if it will be on soon
Sawn: Sure, I will be glad to help you.
Sawn: Could you give me a few minutes while I check the information for you?
Visitor: yes no problem
Sawn: Thank you.
Sawn: I appreciate your time and patience.
Sawn: Not to worry, I have checked my resources and I see that the TV with TIZEN OS 2015 models has the Ultra flix app.
Sawn: I will give the link, where you can see all compatible TV models which is compatible with Ultra flix:
Sawn: http://www.samsung.com/us/appstore/app/G14283...compatible
Sawn: Are you able to access the link above?
Visitor: Are you absolutely sure that Ultraflix is available on Tizen? When did it become available?
Sawn: Yes, as I have checked my resources and you can also check it in above link compatible TV models with Ultraflix.
Sawn: If you are looking for more details on the functionality of a product or would like to find answers to some of the questions, visit us at "http://www.samsungsimulator.com" for an interactive review of some of our Samsung products.
Sawn: Is there anything else I can assist you with?
Visitor: No thank you
Sawn: Please click on Blue "X"circle on top right of chat page to take survey and help me better.
Sawn: Hope you fill survey for me!
Chat InformationPlease wait for a Samsung Agent to respond.
Chat InformationYou are now chatting with 'Sawn'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Chat InformationYour Issue ID for this chat is LTK11256012098468X
Sawn: Hi, thank you for reaching out to Samsung technical support. How may I assist you?
Visitor: Hello I was wondering if you had heard anything on when Ultraflix would be back up on the Tizen OS?
Visitor: Considering buying a 2015 model but heard that Ultraflix wasn't on the Tizen OS right now
Sawn: I see that you would like to knowthe information on Ultra flix app compatible to 2015 TV or not.
Sawn: Is it correct?
Visitor: I know that it is not right this moment but would like to know if it will be on soon
Sawn: Sure, I will be glad to help you.
Sawn: Could you give me a few minutes while I check the information for you?
Visitor: yes no problem
Sawn: Thank you.
Sawn: I appreciate your time and patience.
Sawn: Not to worry, I have checked my resources and I see that the TV with TIZEN OS 2015 models has the Ultra flix app.
Sawn: I will give the link, where you can see all compatible TV models which is compatible with Ultra flix:
Sawn: http://www.samsung.com/us/appstore/app/G14283...compatible
Sawn: Are you able to access the link above?
Visitor: Are you absolutely sure that Ultraflix is available on Tizen? When did it become available?
Sawn: Yes, as I have checked my resources and you can also check it in above link compatible TV models with Ultraflix.
Sawn: If you are looking for more details on the functionality of a product or would like to find answers to some of the questions, visit us at "http://www.samsungsimulator.com" for an interactive review of some of our Samsung products.
Sawn: Is there anything else I can assist you with?
Visitor: No thank you
Sawn: Please click on Blue "X"circle on top right of chat page to take survey and help me better.
Sawn: Hope you fill survey for me!
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