CARLSBAD, CA--(Marketwired - Apr 28, 2015) - MaintenanceNet, Inc. , the leading provider of service revenue generation (SRG) solutions, today announced its CEO Scott Herron has been selected to speak alongside two key MaintenanceNet customers in a panel discussion at Technology Services World (TSW) Best Practices at the Santa Clara Convention Center, May 4-6, in Silicon Valley. Titled "It Takes a Team: Collaborate Your Way to Service Revenue Generation Success ," the breakout session will be held May 5, from 11am - 12 noon.
John Stone, Services Distribution Marketing Manager for Cisco Systems, and Christopher Fender, Director of Service Sales -- Pre-Sales Engineering for Comstor, a leading value-added distributor, will join Herron in the high-impact panel discussion. The three SRG experts will share their collaborative journey across the value chain, explaining their strategies for successfully using data intelligence and automation to grow service revenue and transform the customer experience.
"Service contracts are often the glue that binds together customers, partners and manufacturers throughout the relationship lifecycle. Failure to attach, renew and retain these agreements can result in severe revenue losses -- not to mention harmful damages to brand trust," said Herron. "That's why those organizations at the forefront in this space have recognized that it takes teamwork to ensure the most optimum business outcomes. I look forward to engaging with these two elite companies and speakers to share our insights on what we've learned and offer takeaways on how other organizations can follow our lead."
From integrating disparate data sources to uncover unattached assets, to using extreme automation to expedite renewal processes, the discussion will focus on how the value chain is reaping the rewards of working together, with the ultimate goal being to generate customer lifetime value.
"Maximizing annuity service results is the most cost effective strategy to extend customer lifetime value, mitigate business risk, and build healthy cash flows," said Fender. "Best-in-class companies with a high operational maturity level in sales execution have all made foundational investments in their annuity practices. I look forward to a rich discussion on this topic."
Best Practices for Preventing Service Revenue Leakage Offered at #TSW | Expo In addition to speaking, at this year's expo in booth 19 MaintenanceNet will feature its recently launched ServiceExchange Service Revenue Generation Platform . ServiceExchange serves leading manufacturers, distributors and IT resellers around the world, helping them streamline and accelerate service sales and service renewals through a powerful combination of data intelligence and extreme automation. Through the platform, MaintenanceNet has delivered nearly 2.5 billion automated service quotes into the market and fueled hundreds of millions of dollars in incremental revenue increases for clients worldwide.
In the booth, MaintenanceNet will also offer best practice tips and a wide range of resources surrounding its TSW conference theme, "Prevent Service Revenue Leakage."
To register for the event, please visit the TSW Best Practices website.
For more information on MaintenanceNet and its complete line of service revenue generation and campaign management solutions, visit www.maintenancenet.com , or follow MaintenanceNet on Facebook , Google+, LinkedIn and Twitter .
About MaintenanceNet MaintenanceNet empowers the world's leading manufacturers and their channel partners to expand the scope and success of their service sales initiatives. The company has delivered billions of dollars in service revenue to the businesses it serves, while also dramatically improving customer retention. What sets MaintenanceNet apart is its proficiency in aggregating and turning incomplete or inaccurate customer data into actionable business intelligence to drive ongoing revenue and profits across product and service lifecycles. MaintenanceNet's ServiceExchange ® Service Revenue Generation Platform and AutoQuote™ Campaign Engine apply extreme automation to expedite sales processes, create successful business outcomes and provide a channel-friendly approach to service quoting, ordering and renewing. For more information, visit www.maintenancenet.com or call 866-699-7212.
MaintenanceNet is a registered trademark of MaintenanceNet Incorporated.
Contact: Kelly Crothers MaintenanceNet, Inc. +1.760.496.7575 Email Contact Paula Johns MaintenanceNet Public Relations +1.760.487.1799 Email Contact
