SAMP VISION AND MISSION STATEMENT 2.1 Vision. Th
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2.1 Vision. The objectives for “Pho House Dallas” for the first five years of operation is:
a. Grow 10 locations within the first five years.
b. Keep food costs below 35% of revenue.
c. Keep employee labor costs between 16-18% of revenue.
d. Maintain tight controls on cost and operations through partnership management.
2.2 Mission. The Pho House Dallas will strive to be the premier specialty restaurant in the Northeast Heights of Dallas, Texas. We want our guest to have the total experience of the Euro Asian, not only with a great meal, but also be provided with the atmosphere. We will be doing unique things, such as Sunday brunches, and Euro Asian Festival and Holiday celebration. Our focus will be concentrate on four major areas:
a. We will serve quality food for a competitive price, with a large selection of Euro Asian Cuisine.
b. Our customer service support will show that we want to be the restaurant of choice for families and singles, young and old, male and female.
c. Employee welfare will be equally important to our success. We want our employees to feel as a part of the success of The Pho House Dallas. Happy employees make happy guests.
d. We will combine menu variety, atmosphere, ambiance, and friendly service to create a sense of “place” in order to reach our goals.
2.3 Competitive Advantage. The Pho House Dallas will have the competitive advantage of being the only restaurant within the largest populated county of Texas with the “uniqueness” of Euro Asian hospitality. The foods and atmosphere of the Pho House Dallas will draw patron for their first visit, through curiosity alone. The service and quality of the food will assist in the formulation of “regulars” and referrals. At this time, there are no restaurants with “Trendy” atmospheres serving this population (1,300,000 +).
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