Convergys Corp (CVG) 21.10 $CVG
US Contact Center Industry Creates Nearly 50,000 New Jobs in 2014
PRWeb - Thu Feb 05, 7:31AM CST
Between October 1, 2014 and December 31, 2014, jobs4america recorded 14,544 net new US contact center jobs created. With quarter four's strong numbers, jobs4america is at 49,569 net new US contact center jobs for 2014.
UIS: 23.37 (+0.27), CVG: 21.10 (+0.14), ADS: 286.61 (+1.70)
Convergys Schedules Release of Fourth Quarter and Full Year 2014 Financial Results and Webcast of Investor Conference Call
Business Wire - Tue Feb 03, 12:25PM CST
Convergys Corporation (NYSE: CVG), a global leader in customer management, plans to announce its fourth quarter and full year 2014 financial results after market close on Wednesday, February 18. The Company also plans to webcast a conference call with investors to discuss results on Thursday, February 19th, at 9:00 AM, Eastern Time. The conference call webcast will feature President and CEO Andrea Ayers, and Chief Financial Officer Andre Valentine. The webcast is available live and recorded for availability through March 19th via the following link: http://tinyurl.com/4Q14ConferenceCall
CVG: 21.10 (+0.14)
Global Telecom Consumer Billing Management Market 2015-2019 with Amdocs, Convergys, Ericsson, Huawei Investment and Holding & Oracle Dominating
M2 - Sat Jan 31, 12:56AM CST
Research and Markets (http://www.researchandmarkets.com/research/f6hf2q/global_telecom) has announced the addition of the "Global Telecom Consumer Billing Management Market 2015-2019" report to their offering. The Global Telecom Consumer Billing Management market to grow at a CAGR of 2.03% over the period 2014-2019 Consumer billing management modules enable effective handling of all tasks and processes of financial relations with customers. These modules simplify operation of customers' accounts and provide more flexibility in invoicing with the help of multiple payment models, methods, and channels. They also provide customized billing and invoice calculation and end-to-end services to consumers. In addition, the modules help resolve billing-related disputes effectively. Increased need for higher profit margins among telecom operators is one of the key drivers of this market. Telecom operators worldwide prefer to use highly advanced versions of billing management software to minimize their revenue losses and counter fraudulent practices effectively. Further, the report states that margins of telecom operators and solution providers have declined. Therefore, they have been unable to increase their investment in telecom operation management systems. Competition among vendors in the Telecommunication industry has intensified over the years. This, in turn, has had a negative impact on solution providers' margins. To calculate the market size, the report considers the revenue generated from the sale of software, applications, services, and equipment to the ISPs and TSPs. Key Vendors - Amdocs - Convergys - Ericsson - Huawei Investment and Holding - Oracle Other Prominent Vendors - Cerillion Technologies - Comarch - Comptel - Comverse - CSG International - Elitecore Technologies - ESKADENIA Software Solutions - Evolving Systems - Formula Telecom Solutions - LogiSense - LogNet Systems - Martin Dawes Systems - Mind CTI - Orga Systems - OSG Billing Services - Redknee Solutions - Sitronics CLS - Telesens International - TeleSpace Key Topics Covered: - Executive Summary - List of Abbreviations - Scope of the Report - Market Research Methodology - Introduction - Market Landscape - Geographical Segmentation - Buying Criteria - Market Growth Drivers - Drivers and their Impact - Market Challenges - Impact of Drivers and Challenges - Market Trends - Trends and their Impact - Vendor Landscape - Key Vendor Analysis - Other Prominent Vendors For more information visit http://www.researchandmarkets.com/research/f6...al_telecom
CVG: 21.10 (+0.14)
Convergys Corporation Adds Cheryl K. Beebe to Its Board of Directors
Business Wire - Wed Jan 28, 3:30PM CST
Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced the appointment of Cheryl K. Beebe to its board of directors. Ms. Beebe will serve on the board's Audit Committee.
BFO: 15.10 (+0.07), CVG: 21.10 (+0.14), PKG: 82.89 (+1.86)
FlexJobs Announces the Top 100 Companies to Watch for Remote Jobs in 2015
PRWeb - Wed Jan 21, 7:31AM CST
FlexJobs today released its 2015 list of the Top 100 Companies to Watch for Telecommuting and Remote Jobs, based on an analysis of over 30,000 companies and their job posting histories in FlexJobs' database. FlexJobs, a job service specializing in remote and flexible job opportunities, experienced a 26 percent increase in the number of telecommuting, or work-from-home, jobs posted over the last year.
CVG: 21.10 (+0.14)
Gartner Places Convergys in the Leaders Quadrant for Fourth Year in a Row
Business Wire - Wed Jan 14, 1:53PM CST
Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced that for the fourth consecutive year, it has been positioned in the "Leaders" Quadrant of the annual Gartner Magic Quadrant for Customer Management Contact Center BPO(1). In response, Convergys has produced a newsletter featuring Gartner research providing more detail and insight into the customer management BPO market combined with the latest Magic Quadrant results. The joint newsletter can be found at www.convergys.com/gartner.
CVG: 21.10 (+0.14)
Strategic Focus Report - Business Process Outsourcing: Technology and Market Trends to 2018
M2 - Wed Jan 14, 2:19AM CST
Research and Markets (http://www.researchandmarkets.com/research/pkpx3d/strategic_focus) has announced the addition of the "Strategic Focus Report - Business Process Outsourcing: Technology and market trends" report to their offering. This Strategic Focus report analyses the current trends, drivers, and inhibitors impacting the BPO market. The report outlines the evolution of BPO technologies, and identifies and assesses the best performing vendors in the market. This report also presents an overview of the revenue opportunities in the BPO market through to 2018, highlighting the market size and growth by technology, geography, sector and size band. Highlights - The BPO market has been experiencing a level of maturity over the last few years, but is still attracting decent interest from organizations, due to its potential financial and strategic impact. - The global BPO market remains fragmented, and is largely dominated by small and medium-sized service providers. - According to the report, the top 10 vendors contributed 33.4% of the total BPO market size in 2012, with this proportion decreasing by 1.7% to reach a figure of 31.7% in 2013. ReasonsToBuy - Helps the reader to understand the BPO market landscape, the recent trends, drivers, and inhibitors shaping the BPO segment. - The report will provide an assessment of BPO providers and their relative performance in the BPO market. - The most exhaustive and up-to-date report providing revenue opportunity forecasts in the BPO market from 2014 to 2018, spanning six technology segments, six regions, 14 verticals, and two size bands. - Extensive technology growth predictions based on adoption indicators, end-user technology demand, and macroeconomic factors. - The report provides a detailed breakdown of the opportunities within the BPO segment and its sub categories. Key Topics Covered: 1 Introduction 2 Technology evolution 3 Vendor landscape 4 The market opportunity 5 Summary 6 Appendix Companies Mentioned - ADP - Accenture - Atos - Capita - Convergys - Experian - IBM - TCS - Xerox For more information visit http://www.researchandmarkets.com/research/pk...egic_focus
IBM: 160.40 (+1.88), XRX: 13.77 (+0.20), CVG: 21.10 (+0.14)
BBSI Opens New Credit Facility to Meet Reserve Requirements - Analyst Blog
Zacks Equity Research - Zacks Investment Research - Wed Dec 31, 9:40AM CST
Barrett Business Services (BBSI)) expanded its funding resources with a new credit line from Wells Fargo (WFC), to meet the funding requirements for its increased workers' compensation reserve.
EXLS: 31.34 (-0.05), BBSI: 39.78 (+0.84), CVG: 21.10 (+0.14), WFC: 55.33 (+0.47)
Global OSS BSS Software Market 2015-2019: Key Vendors are Accenture, Amdocs, Ericsson (LM) Tel-SP-Adr, Huawei Technologies and Nokia Networks
M2 - Tue Dec 16, 5:27AM CST
Research and Markets (http://www.researchandmarkets.com/research/d8w6gt/global_oss_bss) has announced the addition of the "Global OSS BSS Software Market 2015-2019" report to their offering. One of the major trends upcoming in the market is the increased demand for customized OSS/BSS software. Telecom operators are shifting from a technology-centric business model to a customer-centric one. Hence, these operators adopt customized OSS/BSS software that enables them to offer bundled services to users. According to the report, the adoption of next-generation telecom technologies by telecom service providers is one of the major drivers of this market. The single invoice technology for multiple telecom services in telecom companies is possible because of the shift to next-generation technologies from legacy systems. Moreover, the usage of technology-enabled telecom services provides various combinations of bundled services to customers. Further, the report states that integration of the OSS/BSS software with existing telecom systems is one of the major challenges that the market faces. Telecom operators source the OSS/BSS software from multiple vendors to manage various telecom services. OSS/BSS vendors use different technologies in their products, and this creates problems for telecom companies that integrate the software in their devices. Key Topics Covered: 01. Executive Summary 02. List of Abbreviations 03. Scope of the Report 04. Market Research Methodology 05. Introduction 06. Market Description 07. Market Landscape 08. Market Segmentation by Application 09. Market Segmentation by Expenditure 10. Geographical Segmentation 11. Buying Criteria 12. Market Growth Drivers 13. Drivers and their Impact 14. Market Challenges 15. Impact of Drivers and Challenges 16. Market Trends 17. Trends and their Impact 18. Vendor Landscape 19. Key Vendor Analysis 20. Assumptions 21. Other Reports in this Series Companies Mentioned: - Accenture - Amdocs - Ericsson (LM) Tel-SP-Adr - Huawei Technologies - Nokia Networks - Comptel - Comverse - Convergys - CSG International - Elitecore Technologies - Hewlett-Packard Development - Intec Systems - Oracle - Subex - Ushacomm - Wipro - Xalted Information System For more information visit http://www.researchandmarkets.com/research/d8...al_oss_bss
WIT: 14.18 (+0.27), CVG: 21.10 (+0.14), HPQ: 38.56 (+0.19), NOK: 8.02 (+0.05)
Operation and Business Support System Market to Grow at 17.85% CAGR by 2019 Says a New Research Report at ReportsnReports.com
PRWeb - Wed Dec 10, 3:30AM CST
The adoption of next-generation telecom technologies is fueling the growth of the global operation support system (OSS)/business support system (BSS) market. The global OSS/BSS market is expected to grow at a compound annual growth rate of 17.85 percent during the period from 2014 to 2019. Operation Support System (OSS)/Business Support System (BSS) market is a set of programs that helps telecomm companies in their network operations and management, and service management. BSS is a software application that aids activities such as trouble ticketing, order management, customer relationship management (CRM), billing, service assurance, and call center automation. Due to shift from legacy systems to next-generation telecom technologies, single invoice technology for multiple telecom services in telecom companies has been made possible.
WIT: 14.18 (+0.27), CVG: 21.10 (+0.14), HPQ: 38.56 (+0.19), NOK: 8.02 (+0.05)
Creating Your Own Metrics To Determine Market Direction
Papa of Four - at Seeking Alpha - Mon Dec 01, 11:33AM CST
BMRN: 100.76 (+1.98), ZBRA: 90.53 (+1.06), CAG: 34.83 (-1.59), JCOM: 65.83 (+6.29), SJNK: 29.25 (+0.04), MINI: 40.62 (-0.83), CVG: 21.10 (+0.14), PKI: 46.30 (-0.10), HDY: 0.90 (unch), VSAT: 62.71 (+0.53), ENS: 62.53 (+0.98), PKG: 82.89 (+1.86), LUV: 43.30 (-0.20), SYKE: 24.28 (+0.09), SPY: 209.78 (+0.86), SCHL: 37.06 (+0.31), IVC: 17.13 (+0.15), ROC: 79.20 (+0.33), COG: 28.10 (+0.18), HLX: 19.08 (+0.66), NUS: 56.92 (-1.30), DIA: 180.34 (+0.50), BKD: 37.27 (+0.68), IPGP: 87.26 (+0.07), WFM: 56.15 (-0.15), KND: 19.68 (-0.38), ENDP: 84.01 (+1.12), STX: 61.83 (+0.67), CYH: 48.14 (+0.92), RSTI: 24.12 (+0.20), RSG: 39.34 (-1.67), GNTX: 17.81 (+0.27), BKW: 35.50 (-1.16), NFLX: 466.10 (+9.37), ARRS: 26.68 (+0.41), AMD: 3.15 (+0.03), GLD: 117.98 (+0.64), RHT: 68.47 (+0.57), BRKR: 18.77 (-0.02), HOLX: 30.46 (+0.21), PETM: 82.70 (+0.03)
Global Telecom Operation Management System Market 2015-2019 - Increased Need for Real-time and Online Billing Processes
M2 - Tue Nov 25, 11:17AM CST
Research and Markets (http://www.researchandmarkets.com/research/st5kn8/global_telecom) has announced the addition of the "Global Telecom Operation Management System Market 2015-2019" report to their offering. A telecom operation management system is the integration of several solutions to enhance the efficiency of telecom operators as well as streamline telecom operations and businesses. One key trend upcoming in this market is the growing automation of network management tools. The introduction of automation capabilities within management tools is witnessed as a progressive change in the telecom industry. According to the report, the increased adoption of next generation telecom technologies is one major factor driving the market's growth. The shift from old telecom networks to IP-enabled NG telecom networks includes the adoption of advanced telecom operation management solutions and services by telecom operators worldwide. Further, the report states that one of the main challenges in the market is the declining profit margins of telecom operators and solution providers. Telecom operators across the globe are witnessing a decline in their profit margins and are hence unable to invest in telecom operation management systems. To calculate the market size, the report considers the revenue generated from the sale of software, applications, services, and equipment in the following sub-markets: - Consumer Billing Management (Convergent Charging Solutions and Services) - Network Management - Provisioning and Activation - NG SDP - Inventory Management - Planning and Engineering - Online Self-service - Mediation - Financial Assurance Management (Revenue Assurance, Fraud Management, Cost Management Solutions, Services, and Equipment) - Workforce Management Solutions Key Vendors - Accenture - Alcatel-Lucent - Amdocs - CA Technologies - Cisco Systems - Convergys - cVidya Networks - Ericsson - HP - Huawei Investment and Holding - IBM - NetScout Systems - Nokia Solutions and Networks (Nokia) - Oracle - SAP - Subex For more information visit http://www.researchandmarkets.com/research/st...al_telecom
NTCT: 38.98 (+0.57), IBM: 160.40 (+1.88), ALU: 3.89 (-0.03), CVG: 21.10 (+0.14), NOK: 8.02 (+0.05)
Post Earnings Update: Convergys Has Climbed 4.3% Higher in Past 2 Weeks (CVG)
Comtex SmarTrend(R) - Mon Nov 24, 7:36AM CST
Two weeks ago on November 5th, 2014 Convergys (NYSE:CVG) reported earnings and analysts, on average, expected earnings of $0.38 on sales of $751.5 million. The company actually reported EPS of $0.42 on sales of $749.5 million, beating EPS estimates by $0.04 and missing revenue estimates by $2.0 million. Shares of Convergys have climbed from $20.11 to $20.98, representing a gain of 4.3% since the company reported earnings 19 days ago.
CVG: 21.10 (+0.14)
Convergys Is The Latest 10 On The Index
Valuentum - at Seeking Alpha - Mon Nov 24, 5:35AM CST
CVG: 21.10 (+0.14)
Convergys Earnings Review: 12 Days after Announcement Shares Up 5.0% (CVG)
Comtex SmarTrend(R) - Mon Nov 17, 9:23AM CST
When Convergys (NYSE:CVG) reported earnings 12 days ago on November 5th, 2014, analysts, on average, expected the company to report earnings of $0.38 on sales of $751.5 million. Convergys actually reported earnings of $0.42 per share on sales of $749.5 million, beating EPS estimates by $0.04 and missing revenue estimates by $2.0 million. Since the company's report, shares of Convergys have risen from $20.11 to $21.12, representing a gain of 5.0% in the past 12 days.
CVG: 21.10 (+0.14)
Global IVR System (Inbound & Outbound Services) Market 2014-2018 with Avaya, Cisco Systems, Convergys, Genesys International Dominating
M2 - Wed Nov 12, 8:20AM CST
Research and Markets (http://www.researchandmarkets.com/research/jcbc2r/global_ivr_system) has announced the addition of the "Global IVR System Market 2014-2018" report to their offering. The Global IVR System market to grow at a CAGR of 11.86% over the period 2013-2018 IVR system is the technology used to interact with callers to collect information and route calls to the respective recipient. In addition, it is a technology used for improving the return on investment (ROI) on contact center investments. The IVR system applications offer customer self-service that helps in reducing the dependence on live agents for resolving customer service issues. One major trend emerging in this market is the increased use of IP-based IVRs. This technology helps organizations to improve customer handling and interaction processes. In addition, with the use of IP, organizations are able to enhance the features and capabilities of IVR applications. According to the report, one of the major drivers in this market is an increase in the number of call volumes. With an increase in consumer products, many questions pertaining to a product may arise. Thus, the IVR system helps in providing an advanced communication system for enabling better customer interaction and services. This results in fast access to information required by customers with minimal errors. Further, the report states that the lack of awareness of IVR applications in developing countries is one of the serious challenges that the market confronts. Organizations in developing countries do not have the exact knowledge regarding IVR applications and their uses for providing better customer services. MNCs present in such regions are enterprises that run their own IVR system. The report considers revenue generated from the following: - Outbound services - Inbound services The report also considers the segmentation and growth prospects of the market on the basis of the following deployment models: - On-premise IVR systems - Hosted IVR systems Key Vendors - Avaya - Cisco Systems - Convergys - Genesys International For more information visit http://www.researchandmarkets.com/research/jc...ivr_system
CVG: 21.10 (+0.14)
Shares of CVG Up 13.5% Since Uptrend Call on Shares
Comtex SmarTrend(R) - Tue Nov 11, 9:23AM CST
SmarTrend identified an Uptrend for Convergys (NYSE:CVG) on October 23rd, 2014 at $18.87. In approximately 3 weeks, Convergys has returned 13.46% as of today's recent price of $21.41.
CVG: 21.10 (+0.14)
Barrett Faces Class Action Lawsuit on Alleged Legal Violation - Analyst Blog
Zacks Equity Research - Zacks Investment Research - Mon Nov 10, 5:05PM CST
Several securities litigation firms have filed a class action lawsuit against Barrett Business Services (BBSI) concerning probable infringement of federal securities laws.
PAYX: 48.76 (+0.36), BBSI: 39.78 (+0.84), CVG: 21.10 (+0.14), VPRT: 67.60 (+0.80)
Why Convergys (CVG) is Such a Great Value Stock Pick Right Now - Tale of the Tape
Zacks Equity Research - Zacks Investment Research - Mon Nov 10, 7:40AM CST
Convergys is looking great from a number of angles thanks to its PE below 20, a P/S ratio below one, and a strong Zacks Rank, meaning that this company could be a great choice for value investors at this time.
CVG: 21.10 (+0.14)
Convergys' (CVG) CEO Andrea Ayers on Q3 2014 Results - Earnings Call Transcript
SA Transcripts - at Seeking Alpha - Thu Nov 06, 9:40AM CST
CVG: 21.10 (+0.14)
US Contact Center Industry Creates Nearly 50,000 New Jobs in 2014
PRWeb - Thu Feb 05, 7:31AM CST
Between October 1, 2014 and December 31, 2014, jobs4america recorded 14,544 net new US contact center jobs created. With quarter four's strong numbers, jobs4america is at 49,569 net new US contact center jobs for 2014.
UIS: 23.37 (+0.27), CVG: 21.10 (+0.14), ADS: 286.61 (+1.70)
Convergys Schedules Release of Fourth Quarter and Full Year 2014 Financial Results and Webcast of Investor Conference Call
Business Wire - Tue Feb 03, 12:25PM CST
Convergys Corporation (NYSE: CVG), a global leader in customer management, plans to announce its fourth quarter and full year 2014 financial results after market close on Wednesday, February 18. The Company also plans to webcast a conference call with investors to discuss results on Thursday, February 19th, at 9:00 AM, Eastern Time. The conference call webcast will feature President and CEO Andrea Ayers, and Chief Financial Officer Andre Valentine. The webcast is available live and recorded for availability through March 19th via the following link: http://tinyurl.com/4Q14ConferenceCall
CVG: 21.10 (+0.14)
Global Telecom Consumer Billing Management Market 2015-2019 with Amdocs, Convergys, Ericsson, Huawei Investment and Holding & Oracle Dominating
M2 - Sat Jan 31, 12:56AM CST
Research and Markets (http://www.researchandmarkets.com/research/f6hf2q/global_telecom) has announced the addition of the "Global Telecom Consumer Billing Management Market 2015-2019" report to their offering. The Global Telecom Consumer Billing Management market to grow at a CAGR of 2.03% over the period 2014-2019 Consumer billing management modules enable effective handling of all tasks and processes of financial relations with customers. These modules simplify operation of customers' accounts and provide more flexibility in invoicing with the help of multiple payment models, methods, and channels. They also provide customized billing and invoice calculation and end-to-end services to consumers. In addition, the modules help resolve billing-related disputes effectively. Increased need for higher profit margins among telecom operators is one of the key drivers of this market. Telecom operators worldwide prefer to use highly advanced versions of billing management software to minimize their revenue losses and counter fraudulent practices effectively. Further, the report states that margins of telecom operators and solution providers have declined. Therefore, they have been unable to increase their investment in telecom operation management systems. Competition among vendors in the Telecommunication industry has intensified over the years. This, in turn, has had a negative impact on solution providers' margins. To calculate the market size, the report considers the revenue generated from the sale of software, applications, services, and equipment to the ISPs and TSPs. Key Vendors - Amdocs - Convergys - Ericsson - Huawei Investment and Holding - Oracle Other Prominent Vendors - Cerillion Technologies - Comarch - Comptel - Comverse - CSG International - Elitecore Technologies - ESKADENIA Software Solutions - Evolving Systems - Formula Telecom Solutions - LogiSense - LogNet Systems - Martin Dawes Systems - Mind CTI - Orga Systems - OSG Billing Services - Redknee Solutions - Sitronics CLS - Telesens International - TeleSpace Key Topics Covered: - Executive Summary - List of Abbreviations - Scope of the Report - Market Research Methodology - Introduction - Market Landscape - Geographical Segmentation - Buying Criteria - Market Growth Drivers - Drivers and their Impact - Market Challenges - Impact of Drivers and Challenges - Market Trends - Trends and their Impact - Vendor Landscape - Key Vendor Analysis - Other Prominent Vendors For more information visit http://www.researchandmarkets.com/research/f6...al_telecom
CVG: 21.10 (+0.14)
Convergys Corporation Adds Cheryl K. Beebe to Its Board of Directors
Business Wire - Wed Jan 28, 3:30PM CST
Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced the appointment of Cheryl K. Beebe to its board of directors. Ms. Beebe will serve on the board's Audit Committee.
BFO: 15.10 (+0.07), CVG: 21.10 (+0.14), PKG: 82.89 (+1.86)
FlexJobs Announces the Top 100 Companies to Watch for Remote Jobs in 2015
PRWeb - Wed Jan 21, 7:31AM CST
FlexJobs today released its 2015 list of the Top 100 Companies to Watch for Telecommuting and Remote Jobs, based on an analysis of over 30,000 companies and their job posting histories in FlexJobs' database. FlexJobs, a job service specializing in remote and flexible job opportunities, experienced a 26 percent increase in the number of telecommuting, or work-from-home, jobs posted over the last year.
CVG: 21.10 (+0.14)
Gartner Places Convergys in the Leaders Quadrant for Fourth Year in a Row
Business Wire - Wed Jan 14, 1:53PM CST
Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced that for the fourth consecutive year, it has been positioned in the "Leaders" Quadrant of the annual Gartner Magic Quadrant for Customer Management Contact Center BPO(1). In response, Convergys has produced a newsletter featuring Gartner research providing more detail and insight into the customer management BPO market combined with the latest Magic Quadrant results. The joint newsletter can be found at www.convergys.com/gartner.
CVG: 21.10 (+0.14)
Strategic Focus Report - Business Process Outsourcing: Technology and Market Trends to 2018
M2 - Wed Jan 14, 2:19AM CST
Research and Markets (http://www.researchandmarkets.com/research/pkpx3d/strategic_focus) has announced the addition of the "Strategic Focus Report - Business Process Outsourcing: Technology and market trends" report to their offering. This Strategic Focus report analyses the current trends, drivers, and inhibitors impacting the BPO market. The report outlines the evolution of BPO technologies, and identifies and assesses the best performing vendors in the market. This report also presents an overview of the revenue opportunities in the BPO market through to 2018, highlighting the market size and growth by technology, geography, sector and size band. Highlights - The BPO market has been experiencing a level of maturity over the last few years, but is still attracting decent interest from organizations, due to its potential financial and strategic impact. - The global BPO market remains fragmented, and is largely dominated by small and medium-sized service providers. - According to the report, the top 10 vendors contributed 33.4% of the total BPO market size in 2012, with this proportion decreasing by 1.7% to reach a figure of 31.7% in 2013. ReasonsToBuy - Helps the reader to understand the BPO market landscape, the recent trends, drivers, and inhibitors shaping the BPO segment. - The report will provide an assessment of BPO providers and their relative performance in the BPO market. - The most exhaustive and up-to-date report providing revenue opportunity forecasts in the BPO market from 2014 to 2018, spanning six technology segments, six regions, 14 verticals, and two size bands. - Extensive technology growth predictions based on adoption indicators, end-user technology demand, and macroeconomic factors. - The report provides a detailed breakdown of the opportunities within the BPO segment and its sub categories. Key Topics Covered: 1 Introduction 2 Technology evolution 3 Vendor landscape 4 The market opportunity 5 Summary 6 Appendix Companies Mentioned - ADP - Accenture - Atos - Capita - Convergys - Experian - IBM - TCS - Xerox For more information visit http://www.researchandmarkets.com/research/pk...egic_focus
IBM: 160.40 (+1.88), XRX: 13.77 (+0.20), CVG: 21.10 (+0.14)
BBSI Opens New Credit Facility to Meet Reserve Requirements - Analyst Blog
Zacks Equity Research - Zacks Investment Research - Wed Dec 31, 9:40AM CST
Barrett Business Services (BBSI)) expanded its funding resources with a new credit line from Wells Fargo (WFC), to meet the funding requirements for its increased workers' compensation reserve.
EXLS: 31.34 (-0.05), BBSI: 39.78 (+0.84), CVG: 21.10 (+0.14), WFC: 55.33 (+0.47)
Global OSS BSS Software Market 2015-2019: Key Vendors are Accenture, Amdocs, Ericsson (LM) Tel-SP-Adr, Huawei Technologies and Nokia Networks
M2 - Tue Dec 16, 5:27AM CST
Research and Markets (http://www.researchandmarkets.com/research/d8w6gt/global_oss_bss) has announced the addition of the "Global OSS BSS Software Market 2015-2019" report to their offering. One of the major trends upcoming in the market is the increased demand for customized OSS/BSS software. Telecom operators are shifting from a technology-centric business model to a customer-centric one. Hence, these operators adopt customized OSS/BSS software that enables them to offer bundled services to users. According to the report, the adoption of next-generation telecom technologies by telecom service providers is one of the major drivers of this market. The single invoice technology for multiple telecom services in telecom companies is possible because of the shift to next-generation technologies from legacy systems. Moreover, the usage of technology-enabled telecom services provides various combinations of bundled services to customers. Further, the report states that integration of the OSS/BSS software with existing telecom systems is one of the major challenges that the market faces. Telecom operators source the OSS/BSS software from multiple vendors to manage various telecom services. OSS/BSS vendors use different technologies in their products, and this creates problems for telecom companies that integrate the software in their devices. Key Topics Covered: 01. Executive Summary 02. List of Abbreviations 03. Scope of the Report 04. Market Research Methodology 05. Introduction 06. Market Description 07. Market Landscape 08. Market Segmentation by Application 09. Market Segmentation by Expenditure 10. Geographical Segmentation 11. Buying Criteria 12. Market Growth Drivers 13. Drivers and their Impact 14. Market Challenges 15. Impact of Drivers and Challenges 16. Market Trends 17. Trends and their Impact 18. Vendor Landscape 19. Key Vendor Analysis 20. Assumptions 21. Other Reports in this Series Companies Mentioned: - Accenture - Amdocs - Ericsson (LM) Tel-SP-Adr - Huawei Technologies - Nokia Networks - Comptel - Comverse - Convergys - CSG International - Elitecore Technologies - Hewlett-Packard Development - Intec Systems - Oracle - Subex - Ushacomm - Wipro - Xalted Information System For more information visit http://www.researchandmarkets.com/research/d8...al_oss_bss
WIT: 14.18 (+0.27), CVG: 21.10 (+0.14), HPQ: 38.56 (+0.19), NOK: 8.02 (+0.05)
Operation and Business Support System Market to Grow at 17.85% CAGR by 2019 Says a New Research Report at ReportsnReports.com
PRWeb - Wed Dec 10, 3:30AM CST
The adoption of next-generation telecom technologies is fueling the growth of the global operation support system (OSS)/business support system (BSS) market. The global OSS/BSS market is expected to grow at a compound annual growth rate of 17.85 percent during the period from 2014 to 2019. Operation Support System (OSS)/Business Support System (BSS) market is a set of programs that helps telecomm companies in their network operations and management, and service management. BSS is a software application that aids activities such as trouble ticketing, order management, customer relationship management (CRM), billing, service assurance, and call center automation. Due to shift from legacy systems to next-generation telecom technologies, single invoice technology for multiple telecom services in telecom companies has been made possible.
WIT: 14.18 (+0.27), CVG: 21.10 (+0.14), HPQ: 38.56 (+0.19), NOK: 8.02 (+0.05)
Creating Your Own Metrics To Determine Market Direction
Papa of Four - at Seeking Alpha - Mon Dec 01, 11:33AM CST
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Global Telecom Operation Management System Market 2015-2019 - Increased Need for Real-time and Online Billing Processes
M2 - Tue Nov 25, 11:17AM CST
Research and Markets (http://www.researchandmarkets.com/research/st5kn8/global_telecom) has announced the addition of the "Global Telecom Operation Management System Market 2015-2019" report to their offering. A telecom operation management system is the integration of several solutions to enhance the efficiency of telecom operators as well as streamline telecom operations and businesses. One key trend upcoming in this market is the growing automation of network management tools. The introduction of automation capabilities within management tools is witnessed as a progressive change in the telecom industry. According to the report, the increased adoption of next generation telecom technologies is one major factor driving the market's growth. The shift from old telecom networks to IP-enabled NG telecom networks includes the adoption of advanced telecom operation management solutions and services by telecom operators worldwide. Further, the report states that one of the main challenges in the market is the declining profit margins of telecom operators and solution providers. Telecom operators across the globe are witnessing a decline in their profit margins and are hence unable to invest in telecom operation management systems. To calculate the market size, the report considers the revenue generated from the sale of software, applications, services, and equipment in the following sub-markets: - Consumer Billing Management (Convergent Charging Solutions and Services) - Network Management - Provisioning and Activation - NG SDP - Inventory Management - Planning and Engineering - Online Self-service - Mediation - Financial Assurance Management (Revenue Assurance, Fraud Management, Cost Management Solutions, Services, and Equipment) - Workforce Management Solutions Key Vendors - Accenture - Alcatel-Lucent - Amdocs - CA Technologies - Cisco Systems - Convergys - cVidya Networks - Ericsson - HP - Huawei Investment and Holding - IBM - NetScout Systems - Nokia Solutions and Networks (Nokia) - Oracle - SAP - Subex For more information visit http://www.researchandmarkets.com/research/st...al_telecom
NTCT: 38.98 (+0.57), IBM: 160.40 (+1.88), ALU: 3.89 (-0.03), CVG: 21.10 (+0.14), NOK: 8.02 (+0.05)
Post Earnings Update: Convergys Has Climbed 4.3% Higher in Past 2 Weeks (CVG)
Comtex SmarTrend(R) - Mon Nov 24, 7:36AM CST
Two weeks ago on November 5th, 2014 Convergys (NYSE:CVG) reported earnings and analysts, on average, expected earnings of $0.38 on sales of $751.5 million. The company actually reported EPS of $0.42 on sales of $749.5 million, beating EPS estimates by $0.04 and missing revenue estimates by $2.0 million. Shares of Convergys have climbed from $20.11 to $20.98, representing a gain of 4.3% since the company reported earnings 19 days ago.
CVG: 21.10 (+0.14)
Convergys Is The Latest 10 On The Index
Valuentum - at Seeking Alpha - Mon Nov 24, 5:35AM CST
CVG: 21.10 (+0.14)
Convergys Earnings Review: 12 Days after Announcement Shares Up 5.0% (CVG)
Comtex SmarTrend(R) - Mon Nov 17, 9:23AM CST
When Convergys (NYSE:CVG) reported earnings 12 days ago on November 5th, 2014, analysts, on average, expected the company to report earnings of $0.38 on sales of $751.5 million. Convergys actually reported earnings of $0.42 per share on sales of $749.5 million, beating EPS estimates by $0.04 and missing revenue estimates by $2.0 million. Since the company's report, shares of Convergys have risen from $20.11 to $21.12, representing a gain of 5.0% in the past 12 days.
CVG: 21.10 (+0.14)
Global IVR System (Inbound & Outbound Services) Market 2014-2018 with Avaya, Cisco Systems, Convergys, Genesys International Dominating
M2 - Wed Nov 12, 8:20AM CST
Research and Markets (http://www.researchandmarkets.com/research/jcbc2r/global_ivr_system) has announced the addition of the "Global IVR System Market 2014-2018" report to their offering. The Global IVR System market to grow at a CAGR of 11.86% over the period 2013-2018 IVR system is the technology used to interact with callers to collect information and route calls to the respective recipient. In addition, it is a technology used for improving the return on investment (ROI) on contact center investments. The IVR system applications offer customer self-service that helps in reducing the dependence on live agents for resolving customer service issues. One major trend emerging in this market is the increased use of IP-based IVRs. This technology helps organizations to improve customer handling and interaction processes. In addition, with the use of IP, organizations are able to enhance the features and capabilities of IVR applications. According to the report, one of the major drivers in this market is an increase in the number of call volumes. With an increase in consumer products, many questions pertaining to a product may arise. Thus, the IVR system helps in providing an advanced communication system for enabling better customer interaction and services. This results in fast access to information required by customers with minimal errors. Further, the report states that the lack of awareness of IVR applications in developing countries is one of the serious challenges that the market confronts. Organizations in developing countries do not have the exact knowledge regarding IVR applications and their uses for providing better customer services. MNCs present in such regions are enterprises that run their own IVR system. The report considers revenue generated from the following: - Outbound services - Inbound services The report also considers the segmentation and growth prospects of the market on the basis of the following deployment models: - On-premise IVR systems - Hosted IVR systems Key Vendors - Avaya - Cisco Systems - Convergys - Genesys International For more information visit http://www.researchandmarkets.com/research/jc...ivr_system
CVG: 21.10 (+0.14)
Shares of CVG Up 13.5% Since Uptrend Call on Shares
Comtex SmarTrend(R) - Tue Nov 11, 9:23AM CST
SmarTrend identified an Uptrend for Convergys (NYSE:CVG) on October 23rd, 2014 at $18.87. In approximately 3 weeks, Convergys has returned 13.46% as of today's recent price of $21.41.
CVG: 21.10 (+0.14)
Barrett Faces Class Action Lawsuit on Alleged Legal Violation - Analyst Blog
Zacks Equity Research - Zacks Investment Research - Mon Nov 10, 5:05PM CST
Several securities litigation firms have filed a class action lawsuit against Barrett Business Services (BBSI) concerning probable infringement of federal securities laws.
PAYX: 48.76 (+0.36), BBSI: 39.78 (+0.84), CVG: 21.10 (+0.14), VPRT: 67.60 (+0.80)
Why Convergys (CVG) is Such a Great Value Stock Pick Right Now - Tale of the Tape
Zacks Equity Research - Zacks Investment Research - Mon Nov 10, 7:40AM CST
Convergys is looking great from a number of angles thanks to its PE below 20, a P/S ratio below one, and a strong Zacks Rank, meaning that this company could be a great choice for value investors at this time.
CVG: 21.10 (+0.14)
Convergys' (CVG) CEO Andrea Ayers on Q3 2014 Results - Earnings Call Transcript
SA Transcripts - at Seeking Alpha - Thu Nov 06, 9:40AM CST
CVG: 21.10 (+0.14)
