I just got off the phone with TDA, maybe more conf

I just got off the phone with TDA, maybe more confused now than before. I was told the stock would be up and trading once TDA and TA settled stock certificates. Could take a couple of days could be a month. It is my understanding the settlement to be made is with new TA. New TA just took over this week, correct? Maybe tradable by end of week or could be end of month.