Airtel Digital TV, the Direct-To-Home (DTH) se

Airtel Digital TV, the Direct-To-Home (DTH) service arm of Bharti Airtel has rolled out an innovative and easy to use Self-Care Application for television sets, a first-of-its kind by a DTH service provider. A TV replica of the ‘My Airtel mobile app’, the Self-Care will enable customers with an Airtel Digital TV HD set-top-box to easily access their Airtel Digital TV account details real-time on their television sets without the need to reach out to the customer support center.

Airtel DTH

The app can be accessed by connecting the set-top-box to an internet connection via a LAN cable or with the help of the newly launched plug and play Wi-Fi dongle – Airtel Infinity. The Wi-Fi dongle will empower customers to connect their HD/HD+ and HD DVR set-top-boxes to the internet using any of their existing Wi-Fi connection (with recommended speed of 2Mpbs) without need of any additional wiring for enabling the broadband/LAN access on their set-top-box.

Customers will now also be able to easily enjoy a host of services like Airtel’s exhaustive video library service – On-Demand TV and catch up on last 6 days of pre-recorded TV shows. The Wi-Fi dongle will be revealed at Google’s ‘Great Online Shopping Festival’ starting on December 9.

Customers who connect their HD/DVR set-top-box to an internet connection via LAN or Wi-Fi dongle – Infinity will be able to automatically access the Self-Care app once connected.


 Story first published on: December 9, 2014 at 12:05 pm
 airtel digital tv, airtel digital tv self care app


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Rudradeep - Senior Telecom Analyst
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The happy guy RDB (stands for Rudradeep Biswas) has been writing for Telecomtalk since 2009, covering mobile operators, 3G, broadband, WiFi, 4G, LTE, telecom policies and what-not related to Indian telecom. He is by profession a doctor, did his MBBS from R.G.Kar Medical College, Kolkata.