TAMPA, Fla., Dec. 18, 2014 (GLOBE NEWSWIRE) -- ConnectWise , developer of the leading business management platform designed exclusively for technology companies, along with LabTech Software® and Quosal®, today announced the beginning of a major expansion into the UK and European markets. To support this expansion, ConnectWise will move from its current UK offices and open a new European headquarters in London's City, close to some of the most innovative and influential technology companies in Europe, allowing it to provide an increased local presence, together with the resources and support its partners need. The expansion builds on ConnectWise's proven success in the IT channel; helping to give systems integrators and service providers, including many of the top global managed service providers, the best tools possible to run their business.
The company also announced that veteran IT solution provider Malcolm Diack has been appointed to the new ConnectWise London office and will help serve as an important resource for the European partner network. Malcolm brings over 12 years of IT solution provider experience after having served as the Technical Director of one of ConnectWise's key partners in the UK. Malcolm's experience managing teams using all three ConnectWise products gives him a unique perspective on the ConnectWise prospect and partner space. Malcolm will channel feedback from the UK and surrounding region on all technical and product needs, ensuring that the European ConnectWise partner community is enabled with the correct tools, platforms and best practices to be successful.
"The UK and Europe are significant, growing markets for us: our new London office will be key to giving our partners in the region the level of support they deserve," said Arnie Bellini, CEO of ConnectWise. "From our beginnings as an IT service company, we at ConnectWise have prided ourselves on knowing just what our partners need to streamline operations in order to help drive business growth. Along with the office, we will be expanding our European team in order to deliver the highest possible levels of expertise and commitment to our regional partners that sell, service and support technology across Europe."
"ConnectWise is a driven company: it is committed to constantly improving its products, and responding to the needs of its partners. Its business management platform has supported us in our efforts to grow revenue and increase customer satisfaction – since we began working with ConnectWise we have doubled our turnover," said Raja Pagadala, MD of The Final Step, a London-based business IT support provider established 27 years ago. "The platform gives us a holistic view of each customer relationship and as every service provider knows, the better we understand our customers the more value we can add and the more responsive we can be. We are better able to pinpoint the areas where we truly add value and as a result we are able to build long-term strategic partnerships with our customers."
ConnectWise's office at London Liverpool Street will open in mid spring 2015. ConnectWise will also be holding its next quarterly User Group meeting in London on February 11, 2015, where current and future partners will have the opportunity to learn more about how they can make the most from their investment in ConnectWise. To learn more about how ConnectWise can help your organisation, please visit www.ConnectWise.co.uk .
About ConnectWise
Made for companies that sell, service, and support technology, ConnectWise is the #1 business management platform worldwide. Today, more than 90,000 users rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, the platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations. ConnectWise also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise has been the premier business management platform for technology companies for more than 15 years. For more information, visit www.ConnectWise.co.uk or call +44 (0)808 234 0959.
About LabTech Software
LabTech Software is the developer of the only remote monitoring and management (RMM) platform developed for IT service providers by IT service providers. Designed and developed by system administrators with years of experience in the IT services industry, LabTech's focus is to drive the power of IT automation. This affordable agent-based platform closely emulates what technicians do in the field by performing IT support and management tasks and processes remotely, efficiently and non-intrusively. LabTech is the most powerful, feature-rich and widely-sought RMM platform in the IT service provider space today. For more information please visit www.labtechsoftware.com or call 877.522.8323.
About Quosal LLC
Quosal LLC is the developer of the all-in-one sales quote and proposal preparation, delivery and management platform with market-leading features and technology. Quosal allows sales professionals to create timely, accurate and attractive quotes and proposals, with up-to-the-minute pricing, product specifications, product media and more. With Quosal Order Porter, quotes and proposals are delivered as personalized Web pages, allowing customers to select from a range of product options; modify quotes in real time; and even digitally sign contracts. Quosal provides sales managers with full, transparent visibility into the entire quoting process, eliminating backlog and reducing the time of the sales cycle. Quosal is based in Bothell, WA. For more information please visit www.quosal.com .
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