Global Cloud Based Contact Center (IVR, ACD, CTI, APO, Dialers, Analytics & Reporting) Market Report 2014 - 2019
M2 - Wed Sep 10, 5:46AM CDT
Research and Markets (http://www.researchandmarkets.com/research/8kh7qd/cloud_based) has announced the addition of the "Cloud Based Contact Center Market by Solution, & by Application - Worldwide Forecasts and Analysis (2014 - 2019)" report to their offering. The cloud based contact center market is expected to grow from $4.15 billion in 2014 to $10.9 billion by 2019, at a CAGR of 21.3% from 2014 to 2019 The cloud based contact center market analysis consists of various types of solution, service, application, vertical, and region. The overall market size is found by adding up the market size of each solution and service such as training, consulting and system integration service and support and maintenance service. The cloud' is a delivery model of information technologies based on internet protocols. The cloud has seen unparalleled demand and growth in the contact center market over the past few years. The cloud based contact center is a deployment model that enables organizations to setup their contact center in a remote, third party's data center. It enables greater flexibility, scalability and business agility for contact centers, while saving significant costs over the long term. In cloud based contact center market, each solution and service is playing an important role in the market. These solution and service support various applications including call routing and queuing, data integration and recording, chat quality monitoring, real time decision making and work force optimization. Key Topics Covered: 1 Introduction 2 Research Methodology 3 Executive Summary 4 Premium Insights 5 Market Overview 6 Industry Trends 7 Cloud Based Contact Center Market, By Type 8 Cloud Based Contact Center Market, By Deployment Model 9 Cloud Based Contact Center Market, By Application 10 Cloud Based Contact Center Market, By Vertical 11 Cloud Based Contact Center Market,By Region 12 Competitive Landscape 13 Company Profiles - 3clogic - 8X8 Inc. - Aspect - CISCO - Connect First - Five9 - Genesys Telecommunications Laboratories Inc. - Incontact - Interactive Intelligence - Oracle Corp. For more information visit http://www.researchandmarkets.com/research/8k...loud_based
UTStarcom Holdings (UTSI) in Focus: Stock Rises 7.5% - Tale of the Tape
Zacks Equity Research - Zacks Investment Research - Mon Sep 08, 7:57AM CDT
UTStarcom Holdings Corp. (UTSI) was a big mover last session, as the company saw its shares rise over 7% on the day.
JDS Uniphase Poised to Gain from Wireless Backhaul Demand - Analyst Blog
Zacks Equity Research - Zacks Investment Research - Thu Sep 04, 12:20PM CDT
On Sep 3, 2014, we issued an updated research report on JDS Uniphase Corp. (JDSU).
8x8 Recognized as a Leader in Gartner's Magic Quadrant for UCaaS, Multiregional for Third Consecutive Year
Business Wire - Thu Sep 04, 7:15AM CDT
8x8, Inc. (Nasdaq:EGHT), a provider of cloud-based unified communications, contact center and collaboration services, today announced that Gartner Inc., the world's leading information technology research and advisory firm, has positioned the company in the "Leaders" quadrant of its August 28, 2014 "Magic Quadrant for Unified Communications as a Service (UCaaS), Multiregional" for the third consecutive year.
The Top Call Center Software Providers With the Highest Ratings, Determined by Voxilla.com
Marketwire - Wed Sep 03, 6:12PM CDT
Call centers are the backbone of a wide variety of companies. They are the units that supply the customers with superior service, answers to their questions, and suggestions about products and services. Call center volume and action is often so high that effective call center software is necessary to maintain above-standard business practices. Voxilla.com has just announced its listing of the top call center providers. The experts at Voxilla.com used an intricate rating system that consisted of measuring features, pricing, consumer ratings, expert opinions, and more. The following are the top call center software providers with the highest ratings, determined by Voxilla.com:
8x8 gets new communications patent
M2 - Thu Aug 28, 7:25AM CDT
8x8, Inc. (NASDAQ: EGHT) said that it has been awarded a new patent related to its communications technologies.
8x8 Issued New Communications Patent by the U.S. Patent and Trademark Office
Business Wire - Wed Aug 27, 7:15AM CDT
8x8, Inc. (NASDAQ:EGHT), a provider of cloud-based unified communications, contact center and collaboration services, today announced that it has been awarded a new patent related to its communications technologies.
Falling Earnings Estimates Signal Weakness Ahead for Gigamon (GIMO) - Tale of the Tape
Zacks Equity Research - Zacks Investment Research - Mon Aug 25, 7:53AM CDT
Gigamon is one such stock that can be considered to drop as it has witnessed a significant price decline and has seen negative earnings estimate
JDS Uniphase (JDSU) in Focus: Stock Tumbles 8.5% - Tale of the Tape
Zacks Equity Research - Zacks Investment Research - Thu Aug 14, 7:48AM CDT
Shares of JDS Uniphase fell over 8% last session and witnessed negative revision in current year estimates in the past few weeks suggest a close watch of the firm in the near future.
8x8 announces award of two new US patents
M2 - Thu Aug 14, 4:06AM CDT
8x8 Inc (Nasdaq:EGHT), a provider of cloud-based unified communications, contact center and collaboration services, on Wednesday announced the award of two new patents related to its communications technologies.
8x8 Issued Two New Communications Patents by the U.S. Patent and Trademark Office
Business Wire - Wed Aug 13, 7:15AM CDT
8x8, Inc. (NASDAQ: EGHT), a provider of cloud-based unified communications, contact center and collaboration services, today announced that it has been awarded two new patents related to its communications technologies. On August 12, 2014, the U.S. Patent and Trademark Office issued United States Patent number 8,804,704 entitled "Method and System for Updating Physical Location Information" as well as United States Patent number 8,804,940 entitled "Networked Contact Center." The '940 patent is a continuation of United States Patent number 8,619,967 which was awarded to 8x8 on December 31, 2013.
Zacks Rank #1 Additions for Monday - Tale of the Tape
Zacks Equity Research - Zacks Investment Research - Mon Aug 11, 8:30AM CDT
Here are 5 stocks added to the Zacks Rank #1 (Strong Buy) List for Monday
8x8 Cloud Security, Contact Center and Unified Communications Experts to Speak ITEXPO
Business Wire - Wed Aug 06, 7:15AM CDT
8x8, Inc. (NASDAQ:EGHT), a provider of cloud-based unified communications, contact center and collaboration solutions, today announced that three 8x8 executives have been invited by Technology Marketing Corporation (TMC) to speak on five panel presentations at ITEXPO, August 11-14, 2014, at The Rio in Las Vegas.
Stock Updates on Diversified Telecommunication Industry -- AT&T, Verizon Communications, Frontier Communications, Globalstar, and 8x8
PR Newswire - Tue Aug 05, 7:40AM CDT
On Monday, August 04, 2014, the NASDAQ Composite ended at 4,383.89, up 0.72%, the Dow Jones Industrial Average finished the day 0.46% higher at 16,569.28, and the S&P 500 closed at 1,938.99, up 0.72%. The gains were broad based as nine out of ten sectors ended the session in positive. The S&P 500 Telecommunication Services Sector Index ended the day at 161.77, up 0.61%, and the index has advanced 0.86% in the last one month. Investor-Edge has initiated coverage on the following equities: AT&T Inc. (NYSE: T), Verizon Communications Inc. (NYSE: VZ), Frontier Communications Corporation (NASDAQ: FTR), Globalstar Inc. (NYSE MKT: GSAT), and 8x8 Inc. (NASDAQ: EGHT). Free research on these five companies can be accessed at:
Alcatel-Lucent Down on Q2 Loss and Soft North America Market - Analyst Blog
Zacks Equity Research - Zacks Investment Research - Mon Aug 04, 11:00AM CDT
Alcatel-Lucent (ALU) reported second-quarter 2014 adjusted net loss of 14 cents per American Depositary Share (ADS) that narrowed from the prior-year quarter loss of 47 cents per ADS.
8x8 Solutions Meets Growing UK Demand for Secure and Reliable Cloud Communications with New City Office
M2 - Thu Jul 31, 8:28AM CDT
8x8 Solutions , the UK/European arm of 8x8, Inc, today announced that its new London City office, located at 65 Fenchurch Street, EC3M 4BE, is fully operational and will ensure that 8x8 is well positioned to meet the growing demand for cloud-based communications throughout the UK.
Zacks Rank #1 Additions for Tuesday - Tale of the Tape
Zacks Equity Research - Zacks Investment Research - Tue Jul 29, 8:30AM CDT
Here are 5 stocks added to the Zacks Rank #1 (Strong Buy) List for Tuesday
Tech Companies Report Agreements, Financial Results, and Launch of Products and Services - Research Reports on Trulia, Logitech, Tyler Technologies, 8x8 and VASCO
PR Newswire - Tue Jul 29, 7:40AM CDT
Today, Analysts Review released its research reports regarding Trulia, Inc. (NYSE: TRLA), Logitech International SA (NASDAQ: LOGI), Tyler Technologies, Inc. (NYSE: TYL), 8x8 Inc. (NASDAQ: EGHT) and VASCO Data Security International Inc. (NASDAQ: VDSI). Private wealth members receive these notes ahead of publication. To reserve complementary membership, limited openings are available at: http://www.analystsreview.com/5218-100free.