Cisco Systems (CSCO) 24.65 $CSCO
Is the Internet of Things All Hype?
Chris Neiger, The Motley Fool - Motley Fool - Sat Aug 23, 9:00AM CDT
Set expectations to maximum peak. Source: Gartner . Before new technologies become mainstream, there's often a tendency for two camps to rise up: those who believe the tech will revolutionize the world, and others who think it's completely...
Most active Nasdaq-traded stocks
AP - Fri Aug 22, 5:03PM CDT
NEW YORK (AP) — A look at Nasdaq 10 most-active stocks at the close of trading:
Aruba Looks To Ride Wireless Growth As Earnings Ahead
at Investor's Business Daily - Fri Aug 22, 2:17PM CDT
While Aruba Networks is in the process of rolling out a new generation of Wi-Fi products, its Q4 EPS ex items, out after the close Tuesday, is expected to nearly double. For Aruba Networks's (ARUN) fiscal fourth quarter ended July 31, analysts expect...
Intel, Home Depot, Microsoft Lead DJIA During Earnings Season
at The Street - Fri Aug 22, 8:00AM CDT
On Thursday, Home Depot became the last Dow component to report quarterly results. Here's how the 30 stocks in the DJIA fared during earnings season.
Global Network Security Market Report 2014
M2 - Fri Aug 22, 2:53AM CDT
Research and Markets (http://www.researchandmarkets.com/research/6hqn7q/global_network) has announced the addition of the "Global Network Security Market 2014-2018" report to their offering. The Global Network Security market will grow at a CAGR of 8.2 percent over the period 2013-2018. This report covers the present scenario and the growth prospects of the Global Network Security market for the period 2014-2018. To calculate the market size, the report considers revenue generated from the sales of UTM solutions, Integrated VPN/Firewall solutions, Content Gateway Security solutions and IDP solutions. It also presents the vendor landscape and a corresponding detailed analysis of the top five vendors in the market. In addition, the report discusses the major drivers that influence the growth of the Global Network Security market. It also outlines the challenges faced by the vendors and the market at large, as well as the key trends that are emerging in the market. Software as a Software (SaaS)-based solutions are increasingly sought by Small and Medium Businesses (SMBs) because of their cost reduction and easy installation benefits. Large companies have begun to choose SaaS-based security solutions, which will drive the Global Network Security market during the forecast period of 2013-2018. According to the report, one of the major drivers I this market is the rise in demand for integrated security solutions. They reduce security management complexity and provide cost benefits to customer organizations. Customers also tend to seek solutions that are easy to use and offer a superior level of security. Further, the report states that one of the challenges faced by the market is the complexities involved in security solution implementation. The IT infrastructure in organizations is growing in both size and complexity. Factors such as employee numbers and their geographical distribution increase the complexity of an organization's infrastructure. A complex network/infrastructure makes implementation extremely difficult for vendors as improper implementation can severely affect the customer organization. Key Vendors - Check Point Software Technologies Ltd. - Cisco Systems Inc. - Fortinet Inc. - Juniper Networks Inc. - Palo Alto Networks Inc. Other Prominent Vendors - Clavister - Cyberoam Technologies - gateprotect - HP - IBM - Kerio Technologies - Lucent Technologies - Magnus Technologies - McAfee - NETASQ - Nortel Networks - Sonicwall - Symantec - Verizon Enterprise Solutions Key Topics Covered: - Executive Summary - List of Abbreviations - Scope of the Report - Market Research Methodology - Introduction - Market Description - Market Landscape - Market Segmentation by Products - Market Segmentation by Delivery Platforms - Geographical Segmentation - Market Attractiveness - Buying Criteria - Market Growth Drivers - Drivers and their Impact - Market Challenges - Impact of Drivers and Challenges - Market Trends - Trends and their Impact - Vendor Landscape - Key Vendor Analysis For more information visit http://www.researchandmarkets.com/research/6h...al_network
The Latest Internet Outage is a Warning Shot
Tim Beyers, The Motley Fool - Motley Fool - Thu Aug 21, 2:59PM CDT
On Aug. 12, websites around the world suffered a slowdown. What went wrong? Routers charged with delivering extraordinary amounts of Internet traffic were no longer able to store new addresses and pathways, stalling everything from e-commerce traffic...
Here’s Why Cisco Systems Inc. Is Cutting 6,000 Jobs
Chris Neiger, The Motley Fool - Motley Fool - Thu Aug 21, 10:30AM CDT
Often when businesses say they're cutting 8% of their workforce, the companies are going through a major internal transition or desperately need to cut spending. And while Cisco Systems ' experienced a little bit of both over the past few years,...
Global Retail Industry IT Spending Market Report 2014-2018 with Cisco Systems, Dell, IBM & Hewlett-Packard Dominating
M2 - Thu Aug 21, 8:18AM CDT
Research and Markets (http://www.researchandmarkets.com/research/384jl8/global_retail) has announced the addition of the "Global Retail Industry IT Spending Market 2014-2018" report to their offering. The analysts forecast the Global Retail IT Spending market will grow at a CAGR of 4.10 percent over the period 2013-2018. Cloud computing refers to accessing resources operated by a third-party provider. With minimal upfront investment, cloud computing provides a pay-per-use billing model. Currently, cloud computing is the buzzword in the Technology sector, especially with the majority of large retailers viewing cloud computing as a priority, while a few others are have already adopted it or have funds in place for its adoption According to the report the growth of the Global Retail Industry IT Spending market is driven by several factors. The increased demand for improved customer interaction is one of the major drivers. Retailers spend a considerable amount on IT solutions to provide customers with various facilities that enable them to manage their activities conveniently, regardless of their location. Another important driver is technological differentiation because of intense competition. Further, the report states the global Retail Industry IT Spending market is facing some serious challenges. One of the key challenges is the lack of data security in IT systems; retailers are struggling to provide customers with a secure platform for transactions. Another major challenge in this market is faltering economic growth in developed countries. The report also includes a discussion of the other vendors operating in this market. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors. The Global Retail IT Spending market is categorized in three different segments: - Hardware - Services - Software Key Vendors - Cisco Systems Inc. - Dell Inc. - IBM Corp. - Hewlett-Packard Co. Key Questions Answered in this Report - What will the market size be in 2018 and what will the growth rate be? - What are the Key Market Trends? - What is driving this market? - What are the challenges to market growth? - Who are the key vendors in this market space? - What are the market opportunities and threats faced by the key vendors? - What are the strengths and weaknesses of the key vendors? For more information visit http://www.researchandmarkets.com/research/38...bal_retail
Traffic Management Market by Solutions, Displays & Systems - Global Advancements, Projects, Worldwide Forecast & Analysis (2014 - 2019)
M2 - Thu Aug 21, 2:29AM CDT
Research and Markets (http://www.researchandmarkets.com/research/mvtczh/traffic) has announced the addition of the "Traffic Management Market by Solutions, Displays & Systems - Global Advancements, Projects, Worldwide Forecast & Analysis (2014 - 2019)" report to their offering. The traffic management market is expected to grow at a Compound Annual Growth Rate (CAGR) of 36.5% % from 2014 to 2019. Congestion, hyper-urbanization and globalization, need of sustainable solutions and many more are the major drivers for this market. Traffic congestion is the main cause for creating bottlenecks in the system. The bottlenecks occur when the available capacity of infrastructure is inadequate for traffic demand especially during peak hours. Traffic management systems (TMS) reduce congestion and promotes a regular flow of traffic and reduces the wastage of fuel. Companies such as IBM, LG CNS, Schneider Electric and Siemens provide new generation solutions and services addressing modern/smart transportation needs. The concept of TMS helps in finding the shortest route in real-time basis and reduces the carbon footprint; thus making commuting a hassle-free and enjoyable experience to its end users. In many regions, TMS has been implemented by the government which has improved the overall traffic flow in the regions. TMS is also giving rise to other individual traffic management devices, solutions and services which support traffic management. These solutions are also advantageous for better management of resources and time due to the application of intelligent and advanced technologies. Scope of the Report On the basis of solutions - Extra Low Voltage (ELV) solutions, - Intersection controllers - Full pedestrian solutions - LED signals retrofit solutions - Parking space and ticketing management solutions On the basis of detections - Above ground pedestrian and vehicle detection - Loop detection - CCTV and ANPR systems On the basis of displays - Variable or dynamic message signboards - Vehicle information terminals - Others Companies Mentioned - Accenture PLC - Alstom SA - CISco Systems Inc - Cubic Corporation - Ge Transportation - International Business Machines Corporation - Kapsch AG - LG CNS - Siemens AG For more information visit http://www.researchandmarkets.com/research/mvtczh/traffic
F5 Networks
at Investor's Business Daily - Wed Aug 20, 5:56PM CDT
F5 Networks (FFIV), the seller of application delivery controllers, was upgraded to strong buy from a buy by ISI Group with a 135 price target as its partnerships with VMware (VMW) and Cisco Systems (CSCO) are expected to help boost competitiveness...
F5 Networks (FFIV) Gains Momentum, Touches New 52-Week High - Analyst Blog
Zacks Equity Research - Zacks Investment Research - Wed Aug 20, 1:55PM CDT
Shares of F5 Networks Inc. (FFIV) have gained momentum from its strong fundamentals and better-than-expected third quarter fiscal 2014 results released on Jul 23, 2014.
Why F5 Networks (FFIV) Stock Continues To Gain Today
at The Street - Wed Aug 20, 12:08PM CDT
F5 (FFIV) has partnerships with VMware (VMW) and Cisco Systems (CSCO), and that will increase its competitiveness in key emerging data center technologies.
Hewlett-Packard Still Defying Skeptics After Significant Stock Gains
at The Street - Wed Aug 20, 11:27AM CDT
The bear case for HP is over.
Why Cisco (CSCO) Stock Is Still a 'Buy' at TheStreet
at The Street - Wed Aug 20, 11:14AM CDT
TheStreet Ratings team reiterates its 'buy' rating for Cisco (CSCO) with a ratings score of A.
F5 Networks Upgraded On VMware, Cisco Partnerships
at Investor's Business Daily - Wed Aug 20, 10:53AM CDT
F5 Networks' (FFIV) partnerships with VMware (VMW) and Cisco Systems (CSCO) will boost its competitiveness in key emerging data center technologies, says ISI Group, which upgraded F5 stock on Wednesday. ISI Group analyst Brian Marshall upgraded F5 to...
Insider Trading Alert - PNRA, CSCO And MMS Traded By Insiders
at The Street - Wed Aug 20, 10:30AM CDT
Stocks with insider trader activity include PNRA, CSCO and MMS
Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics) - Technologies, Touch Points, Adoption Trends, Market Size & Forecasts 2014-2019
M2 - Wed Aug 20, 8:47AM CDT
Research and Markets (http://www.researchandmarkets.com/research/ndpwjx/customer) has announced the addition of the "Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics) - Advanced Technologies, Touch Points, Adoption Trends, Market Size & Forecasts (2014 - 2019)" report to their offering. This report forecasts the Customer Experience Management market to grow from $3.77 billion in 2014 to $8.39 billion by 2019. This represents a Compound Annual Growth Rate (CAGR) of 17.3% from 2014 to 2019. Customer Experience Management (CEM) is the overriding concept driven from high competition among various industry verticals. To achieve success in this high dynamic world, companies have to implement innovative technologies to foster CEM. Telecom service, banking, finances and insurance, and consumer goods and retail markets provide huge opportunities for global CEM. Communication Service Providers (CSP) use CEM solutions to avoid churn and enhance customer loyalty among their customers. With the decrease in Average Revenue Per User, the CSP are faced with the tough task of maintaining growth in this market. Moreover, due to the rise in competition in this segment, the CSP have to differentiate themselves from their competitors so that they can operate in this segment. Therefore, the providers use CEM solutions to better understand their customers and give their customers an enhanced experience, thus enabling customer loyalty. This report segments the Customer Experience Management (CEM) market by vertical, type, touch point, organization size, region, and vertical. CEM by type is segmented into enterprise feedback management, web analytics, speech analytics, and text analytics. By touch point, it is segmented into company website, branch/store, web, call center, mobile, and social media. By organization size, it is segmented into small and medium enterprises and enterprises. By vertical communication, it is segmented into service providers, public sector energy and utilities, banking and financial services, healthcare, automotive and transportation, media and entertainment, consumer goods and retail, travel and hospitality, and manufacturing. Report Scope On the basis of network type: - Enterprise Feedback Management - Web Analytics - Text Analytics - Speech Analytics - Others On the basis of touch point: - Company Website - Branch/Store - Web - Call Center - Mobile - Social Media On the basis of organization size: - Small and Medium Businesses (SMB) - Enterprises On the basis of vertical: - Communication Service Providers - Public Sector, Energy, and Utilities - Banking, Finance, and Insurance - Healthcare - Automotive and Transportation - Consumer Goods and Retail - Media and Entertainment - Travel and Hospitality - Manufacturing - Others Companies Mentioned - Adobe Systems Incorporated - Alcatel-Lucent - Amdocs Limited - Cisco Systems, Inc. - Ericsson - Hewlett-Packard Company - Huawei - IBM - Nokia Siemens Networks - Oracle Corporation For more information visit http://www.researchandmarkets.com/research/ndpwjx/customer
Is the Internet of Things All Hype?
Chris Neiger, The Motley Fool - Motley Fool - Sat Aug 23, 9:00AM CDT
Set expectations to maximum peak. Source: Gartner . Before new technologies become mainstream, there's often a tendency for two camps to rise up: those who believe the tech will revolutionize the world, and others who think it's completely...
Most active Nasdaq-traded stocks
AP - Fri Aug 22, 5:03PM CDT
NEW YORK (AP) — A look at Nasdaq 10 most-active stocks at the close of trading:
Aruba Looks To Ride Wireless Growth As Earnings Ahead
at Investor's Business Daily - Fri Aug 22, 2:17PM CDT
While Aruba Networks is in the process of rolling out a new generation of Wi-Fi products, its Q4 EPS ex items, out after the close Tuesday, is expected to nearly double. For Aruba Networks's (ARUN) fiscal fourth quarter ended July 31, analysts expect...
Intel, Home Depot, Microsoft Lead DJIA During Earnings Season
at The Street - Fri Aug 22, 8:00AM CDT
On Thursday, Home Depot became the last Dow component to report quarterly results. Here's how the 30 stocks in the DJIA fared during earnings season.
Global Network Security Market Report 2014
M2 - Fri Aug 22, 2:53AM CDT
Research and Markets (http://www.researchandmarkets.com/research/6hqn7q/global_network) has announced the addition of the "Global Network Security Market 2014-2018" report to their offering. The Global Network Security market will grow at a CAGR of 8.2 percent over the period 2013-2018. This report covers the present scenario and the growth prospects of the Global Network Security market for the period 2014-2018. To calculate the market size, the report considers revenue generated from the sales of UTM solutions, Integrated VPN/Firewall solutions, Content Gateway Security solutions and IDP solutions. It also presents the vendor landscape and a corresponding detailed analysis of the top five vendors in the market. In addition, the report discusses the major drivers that influence the growth of the Global Network Security market. It also outlines the challenges faced by the vendors and the market at large, as well as the key trends that are emerging in the market. Software as a Software (SaaS)-based solutions are increasingly sought by Small and Medium Businesses (SMBs) because of their cost reduction and easy installation benefits. Large companies have begun to choose SaaS-based security solutions, which will drive the Global Network Security market during the forecast period of 2013-2018. According to the report, one of the major drivers I this market is the rise in demand for integrated security solutions. They reduce security management complexity and provide cost benefits to customer organizations. Customers also tend to seek solutions that are easy to use and offer a superior level of security. Further, the report states that one of the challenges faced by the market is the complexities involved in security solution implementation. The IT infrastructure in organizations is growing in both size and complexity. Factors such as employee numbers and their geographical distribution increase the complexity of an organization's infrastructure. A complex network/infrastructure makes implementation extremely difficult for vendors as improper implementation can severely affect the customer organization. Key Vendors - Check Point Software Technologies Ltd. - Cisco Systems Inc. - Fortinet Inc. - Juniper Networks Inc. - Palo Alto Networks Inc. Other Prominent Vendors - Clavister - Cyberoam Technologies - gateprotect - HP - IBM - Kerio Technologies - Lucent Technologies - Magnus Technologies - McAfee - NETASQ - Nortel Networks - Sonicwall - Symantec - Verizon Enterprise Solutions Key Topics Covered: - Executive Summary - List of Abbreviations - Scope of the Report - Market Research Methodology - Introduction - Market Description - Market Landscape - Market Segmentation by Products - Market Segmentation by Delivery Platforms - Geographical Segmentation - Market Attractiveness - Buying Criteria - Market Growth Drivers - Drivers and their Impact - Market Challenges - Impact of Drivers and Challenges - Market Trends - Trends and their Impact - Vendor Landscape - Key Vendor Analysis For more information visit http://www.researchandmarkets.com/research/6h...al_network
The Latest Internet Outage is a Warning Shot
Tim Beyers, The Motley Fool - Motley Fool - Thu Aug 21, 2:59PM CDT
On Aug. 12, websites around the world suffered a slowdown. What went wrong? Routers charged with delivering extraordinary amounts of Internet traffic were no longer able to store new addresses and pathways, stalling everything from e-commerce traffic...
Here’s Why Cisco Systems Inc. Is Cutting 6,000 Jobs
Chris Neiger, The Motley Fool - Motley Fool - Thu Aug 21, 10:30AM CDT
Often when businesses say they're cutting 8% of their workforce, the companies are going through a major internal transition or desperately need to cut spending. And while Cisco Systems ' experienced a little bit of both over the past few years,...
Global Retail Industry IT Spending Market Report 2014-2018 with Cisco Systems, Dell, IBM & Hewlett-Packard Dominating
M2 - Thu Aug 21, 8:18AM CDT
Research and Markets (http://www.researchandmarkets.com/research/384jl8/global_retail) has announced the addition of the "Global Retail Industry IT Spending Market 2014-2018" report to their offering. The analysts forecast the Global Retail IT Spending market will grow at a CAGR of 4.10 percent over the period 2013-2018. Cloud computing refers to accessing resources operated by a third-party provider. With minimal upfront investment, cloud computing provides a pay-per-use billing model. Currently, cloud computing is the buzzword in the Technology sector, especially with the majority of large retailers viewing cloud computing as a priority, while a few others are have already adopted it or have funds in place for its adoption According to the report the growth of the Global Retail Industry IT Spending market is driven by several factors. The increased demand for improved customer interaction is one of the major drivers. Retailers spend a considerable amount on IT solutions to provide customers with various facilities that enable them to manage their activities conveniently, regardless of their location. Another important driver is technological differentiation because of intense competition. Further, the report states the global Retail Industry IT Spending market is facing some serious challenges. One of the key challenges is the lack of data security in IT systems; retailers are struggling to provide customers with a secure platform for transactions. Another major challenge in this market is faltering economic growth in developed countries. The report also includes a discussion of the other vendors operating in this market. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors. The Global Retail IT Spending market is categorized in three different segments: - Hardware - Services - Software Key Vendors - Cisco Systems Inc. - Dell Inc. - IBM Corp. - Hewlett-Packard Co. Key Questions Answered in this Report - What will the market size be in 2018 and what will the growth rate be? - What are the Key Market Trends? - What is driving this market? - What are the challenges to market growth? - Who are the key vendors in this market space? - What are the market opportunities and threats faced by the key vendors? - What are the strengths and weaknesses of the key vendors? For more information visit http://www.researchandmarkets.com/research/38...bal_retail
Traffic Management Market by Solutions, Displays & Systems - Global Advancements, Projects, Worldwide Forecast & Analysis (2014 - 2019)
M2 - Thu Aug 21, 2:29AM CDT
Research and Markets (http://www.researchandmarkets.com/research/mvtczh/traffic) has announced the addition of the "Traffic Management Market by Solutions, Displays & Systems - Global Advancements, Projects, Worldwide Forecast & Analysis (2014 - 2019)" report to their offering. The traffic management market is expected to grow at a Compound Annual Growth Rate (CAGR) of 36.5% % from 2014 to 2019. Congestion, hyper-urbanization and globalization, need of sustainable solutions and many more are the major drivers for this market. Traffic congestion is the main cause for creating bottlenecks in the system. The bottlenecks occur when the available capacity of infrastructure is inadequate for traffic demand especially during peak hours. Traffic management systems (TMS) reduce congestion and promotes a regular flow of traffic and reduces the wastage of fuel. Companies such as IBM, LG CNS, Schneider Electric and Siemens provide new generation solutions and services addressing modern/smart transportation needs. The concept of TMS helps in finding the shortest route in real-time basis and reduces the carbon footprint; thus making commuting a hassle-free and enjoyable experience to its end users. In many regions, TMS has been implemented by the government which has improved the overall traffic flow in the regions. TMS is also giving rise to other individual traffic management devices, solutions and services which support traffic management. These solutions are also advantageous for better management of resources and time due to the application of intelligent and advanced technologies. Scope of the Report On the basis of solutions - Extra Low Voltage (ELV) solutions, - Intersection controllers - Full pedestrian solutions - LED signals retrofit solutions - Parking space and ticketing management solutions On the basis of detections - Above ground pedestrian and vehicle detection - Loop detection - CCTV and ANPR systems On the basis of displays - Variable or dynamic message signboards - Vehicle information terminals - Others Companies Mentioned - Accenture PLC - Alstom SA - CISco Systems Inc - Cubic Corporation - Ge Transportation - International Business Machines Corporation - Kapsch AG - LG CNS - Siemens AG For more information visit http://www.researchandmarkets.com/research/mvtczh/traffic
F5 Networks
at Investor's Business Daily - Wed Aug 20, 5:56PM CDT
F5 Networks (FFIV), the seller of application delivery controllers, was upgraded to strong buy from a buy by ISI Group with a 135 price target as its partnerships with VMware (VMW) and Cisco Systems (CSCO) are expected to help boost competitiveness...
F5 Networks (FFIV) Gains Momentum, Touches New 52-Week High - Analyst Blog
Zacks Equity Research - Zacks Investment Research - Wed Aug 20, 1:55PM CDT
Shares of F5 Networks Inc. (FFIV) have gained momentum from its strong fundamentals and better-than-expected third quarter fiscal 2014 results released on Jul 23, 2014.
Why F5 Networks (FFIV) Stock Continues To Gain Today
at The Street - Wed Aug 20, 12:08PM CDT
F5 (FFIV) has partnerships with VMware (VMW) and Cisco Systems (CSCO), and that will increase its competitiveness in key emerging data center technologies.
Hewlett-Packard Still Defying Skeptics After Significant Stock Gains
at The Street - Wed Aug 20, 11:27AM CDT
The bear case for HP is over.
Why Cisco (CSCO) Stock Is Still a 'Buy' at TheStreet
at The Street - Wed Aug 20, 11:14AM CDT
TheStreet Ratings team reiterates its 'buy' rating for Cisco (CSCO) with a ratings score of A.
F5 Networks Upgraded On VMware, Cisco Partnerships
at Investor's Business Daily - Wed Aug 20, 10:53AM CDT
F5 Networks' (FFIV) partnerships with VMware (VMW) and Cisco Systems (CSCO) will boost its competitiveness in key emerging data center technologies, says ISI Group, which upgraded F5 stock on Wednesday. ISI Group analyst Brian Marshall upgraded F5 to...
Insider Trading Alert - PNRA, CSCO And MMS Traded By Insiders
at The Street - Wed Aug 20, 10:30AM CDT
Stocks with insider trader activity include PNRA, CSCO and MMS
Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics) - Technologies, Touch Points, Adoption Trends, Market Size & Forecasts 2014-2019
M2 - Wed Aug 20, 8:47AM CDT
Research and Markets (http://www.researchandmarkets.com/research/ndpwjx/customer) has announced the addition of the "Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics) - Advanced Technologies, Touch Points, Adoption Trends, Market Size & Forecasts (2014 - 2019)" report to their offering. This report forecasts the Customer Experience Management market to grow from $3.77 billion in 2014 to $8.39 billion by 2019. This represents a Compound Annual Growth Rate (CAGR) of 17.3% from 2014 to 2019. Customer Experience Management (CEM) is the overriding concept driven from high competition among various industry verticals. To achieve success in this high dynamic world, companies have to implement innovative technologies to foster CEM. Telecom service, banking, finances and insurance, and consumer goods and retail markets provide huge opportunities for global CEM. Communication Service Providers (CSP) use CEM solutions to avoid churn and enhance customer loyalty among their customers. With the decrease in Average Revenue Per User, the CSP are faced with the tough task of maintaining growth in this market. Moreover, due to the rise in competition in this segment, the CSP have to differentiate themselves from their competitors so that they can operate in this segment. Therefore, the providers use CEM solutions to better understand their customers and give their customers an enhanced experience, thus enabling customer loyalty. This report segments the Customer Experience Management (CEM) market by vertical, type, touch point, organization size, region, and vertical. CEM by type is segmented into enterprise feedback management, web analytics, speech analytics, and text analytics. By touch point, it is segmented into company website, branch/store, web, call center, mobile, and social media. By organization size, it is segmented into small and medium enterprises and enterprises. By vertical communication, it is segmented into service providers, public sector energy and utilities, banking and financial services, healthcare, automotive and transportation, media and entertainment, consumer goods and retail, travel and hospitality, and manufacturing. Report Scope On the basis of network type: - Enterprise Feedback Management - Web Analytics - Text Analytics - Speech Analytics - Others On the basis of touch point: - Company Website - Branch/Store - Web - Call Center - Mobile - Social Media On the basis of organization size: - Small and Medium Businesses (SMB) - Enterprises On the basis of vertical: - Communication Service Providers - Public Sector, Energy, and Utilities - Banking, Finance, and Insurance - Healthcare - Automotive and Transportation - Consumer Goods and Retail - Media and Entertainment - Travel and Hospitality - Manufacturing - Others Companies Mentioned - Adobe Systems Incorporated - Alcatel-Lucent - Amdocs Limited - Cisco Systems, Inc. - Ericsson - Hewlett-Packard Company - Huawei - IBM - Nokia Siemens Networks - Oracle Corporation For more information visit http://www.researchandmarkets.com/research/ndpwjx/customer
