TeleTech Holdings, Inc.
Period Ending Dec 31, 2013 Dec 31, 2012 Dec 31, 2011 Dec 31, 2010
Total Revenue 1,193,157 1,162,981 1,179,388 1,094,906
Cost of Revenue 846,631 834,803 848,362 789,697
Gross Profit 346,526 328,178 331,026 305,209
Operating Expenses
Research and Development - - - -
Sales, General and Admin. 193,423 182,634 188,802 165,812
Non-Recurring Items 5,640 25,833 3,881 15,434
Other 46,064 41,166 44,889 50,218
Operating Income 101,399 78,545 93,454 73,745
Income From Continuing Operations
Add'l Income/Expense Items (1,817) 2,013 3,218 11,385
Earnings Before Interest and Tax 99,582 80,558 96,672 85,130
Interest Expense 7,513 6,696 5,118 3,161
Earnings Before Tax 92,069 73,862 91,554 81,969
Income Tax 20,598 (61) 13,279 28,431
Minority Interest 4,083 3,908 4,101 3,664
Equity Earnings Unconsolidated Subsidiary - - - -
Net Income Cont. Operations 67,388 70,015 74,174 49,874
Non Recurring Events
Discontinued Operations - - - -
Extraordinary Items - - - -
Effect of Accounting Changes - - - -
Other Items - - - -
Net Income 67,388 70,015 74,174 49,874
Preferred Stock and Other Adjustments - - - -
Net Income Applicable to Common Shareholders 67,388 70,015 74,174 49,874