SCOTTSDALE, Ariz., July 15, 2014 (GLOBE NEWSWIRE) -- According to Forbes Magazine, the top attributes for a successful business relationship include trust, compatible communications styles and complementary skills. Ali Niroo of CNSG, a leading telecommunications and data center consulting firm and master agent, wouldn't disagree. The managing partner of CNSG's D.C. Metro office is nearing his first anniversary with Telesphere , the nation's leading provider of fully hosted VoIP and unified cloud communications services for businesses, and the relationship has been stellar for both parties.
In less than 11 months, Mr. Niroo's team has introduced Telesphere into countless accounts, many of those having locations all over the country, Telesphere's specialty. CNSG is well on track to make President's Club, a fully paid trip to Turks and Caicos, by its first anniversary with Telesphere. For Telesphere, the relationship with CNSG has elevated its presence throughout the Eastern Seaboard and introduced Telesphere's robust communications portfolio to thousands of new users, with the anticipation of more to come.
Even though CNSG's representation of Telesphere started last summer, the relationship really spans back more than a decade when former XO executives, in the early 2000s, launched what is now the largest telecommunications master agency east of the Mississippi River. Telesphere CEO Clark Peterson, formerly president of the West Coast region for XO, and Telesphere's Indirect Regional Channel Manager, East Coast Josh Redick – are all XO former co-workers – who trust each other's business ethics and are well familiar with skill sets and communications styles.
Delivering customer satisfaction is the most important attribute of any business relations, says Mr. Niroo, who is from a family with a background in the insurance industry. He believes in "really getting to know your customers," and while the thoroughness of his methodology may invoke 18- to 19-hour days, he contends, "It's still the only way I'll ever approach clients -- and I'm only interested in partnering with providers who take the time to deliver the same exceptional service that clients deserve."
There are many strengths in the Telesphere process, according to Mr. Niroo. "First, Telesphere has invested millions into its network and that shows. They have 16 network hubs covering the entire US, which makes a huge difference in their quality of service. While they specialize in multi-office locations, we have used them for all sized businesses, from small to enterprise. Their back office interface is outstanding, and they have a well thought-out process for workflow. We believe that their mobile integration solution is a big advantage over other carriers. Most of all, the fact that Telesphere has the ability to offer integrated voice, data, managed WAN with the ability to layer on UCaaS solutions clearly differentiates Telesphere from other cloud communication providers."
Telesphere's Redick says, "CNSG's meteoric rise with Telesphere is outstanding. In less than a year, they are leading our Mid-Atlantic indirect channel sales, and their representation of Telesphere has launched us into a top-tier list of established businesses, including banks, law firms, schools and retailers. We will continue to nourish this relationship by exceeding their expectations one customer at a time as we thrive in the year ahead."
About Converged Network Services Group
Converged Network Services Group Converged Network Services Group, a leading telecommunications consulting firm and Master Agent, assists businesses of all sizes in handling and managing their communications infrastructure. Specializing in converged and IP services, Ethernet, MPLS, SIP, data, voice and managed network solutions, CHSG provides support for simple to complex telecommunications solutions every step of the way. For more information about CNSG, please visit www.cnsg-usa.com or call toll-free 866.738.1662.
About Telesphere
Telesphere is the nation's leading provider of fully hosted VoIP and unified cloud communications services for businesses, with headquarters in greater Phoenix, AZ, and a regional presence in Seattle, California, Las Vegas, Denver, Dallas, Salt Lake City, Minneapolis/St. Paul, and New York. Telesphere provides Unified Communications-as-a-Service (UCaaS) offerings nationwide. It offers carrier-grade performance and support for wireline and mobile devices to businesses over its private IP MPLS network; one of the largest in the nation. Telesphere's cloud-based services allow businesses of any size to enjoy all the latest voice, video, data, mobility and collaboration features of large enterprise systems without the costly investment of on-site equipment.
Telesphere Media Contact: Stephanie Burchfield Burchfield & Wolin PR O: 480-460-4111 M: 602-418-2501
