Westfield Insurance Expands Use of Activity Notes

TAMPA, FLA., May 29, 2014 (GLOBE NEWSWIRE) -- IVANS Insurance Solutions today announced that Westfield Insurance has added Declaration (Dec) Pages to its Activity Notes download through IVANS, enabling the carrier to efficiently deliver more policy information directly to its independent agencies.

Activity Notes is a new ACORD XML data standard that allows carriers to generate and send a variety of policy, billing, claims and policyholder-related messages to their agencies through IVANS. It provides secure, efficient online communication from carriers to their independent agencies, delivering policy information that would otherwise be sent through email, fax and postal mail. Activity Notes also allows carriers to send policy and claims information for unsupported insurance lines of business for which no ACORD standard currently exists. Activity Notes download is only available through the IVANS network.

"Westfield relies on independent agency partners and our agency automation staff is focused on delivering solutions that improve efficiencies in the way we work together," said David Freetage, policy processing leader, Westfield Insurance. "With Activity Notes download through IVANS, we deliver information directly to our agents' management systems, which benefits our agents, our shared customers and Westfield by eliminating paper and improving workflow." 

With the addition of Activity Notes Dec Pages, Westfield can now leverage IVANS to deliver pdf files of new business renewals, reinstatements and policy changes for Personal Lines and Commercial Lines Dec pages as well as underwriting documents. Westfield also leverages IVANS Translation for Activity Notes to synchronize policy information between the company and agent systems to ensure all parties have access to current information.               

"Adoption of Activity Notes through IVANS has grown to nearly 3,400 agencies and continues to rapidly increase as more carriers and agencies leverage this new standard for information exchange," said Paul Warga, vice president of product management, IVANS Insurance Solutions. "The greater connectivity and efficient information exchange Activity Notes provides are essential advantages for carriers and agencies in today's insurance marketplace."

About IVANS Insurance Solutions

IVANS Insurance Solutions, a division of Applied Systems, is the property and casualty insurance industry's partner and trusted technology leader for advanced carrier-agency information exchange. IVANS makes insurance business easier with secure information exchange, data translation and managed connectivity solutions that deliver efficiency and better customer service capabilities to carriers and independent agencies. More property and casualty insurance companies rely on IVANS platform than any other company to create greater value from information exchanged in insurance business. To learn more, visit www.ivansinsurance.com .

About Westfield Insurance

In business for more than 166 years, Westfield Insurance provides commercial and personal insurance in 21 active states and surety services to customers in 31 states. Westfield is one of the nation's 50 largest property and casualty insurance groups, represented by a network of over 1,000 independent insurance agencies. Westfield Bank provides banking solutions for businesses and individuals, and Westfield Services provides service and training support for independent insurance agencies.  Learn more about Westfield Insurance at www.WestfieldInsurance.com .

Matt Fogt Applied Systems (404) 920-0815