Frost & Sullivan Names Interactive Intelligence Its North American Contact Center Systems Company of the Year
Business Wire - 14 mins ago
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of software and services designed to improve the customer experience, has been named Frost & Sullivan's 2014 North American Contact Center Systems Company of the Year.
Stock Movements, Awards, Declared Dividends, and Product Availabilities - Analyst Notes on Sapient, Amdocs, Interactive Intelligence, EVERTEC and FICO
PR Newswire - Mon May 12, 7:00AM CDT
Today, Analysts Review released its analysts' notes regarding Sapient Corp. (NASDAQ: SAPE), Amdocs Limited (NASDAQ: DOX), Interactive Intelligence, Inc. (NASDAQ: ININ), EVERTEC, Inc. (NYSE: EVTC) and Fair Isaac Corp. (NYSE: FICO). Private wealth members receive these notes ahead of publication. To reserve complementary membership, limited openings are available at: http://www.analystsreview.com/2298-100free.
AudioCodes IP Phone Achieves Recommended Status for Use with Interactive Intelligence IP Communications Software Suite
PRWeb - Mon May 12, 6:02AM CDT
Highlights: AudioCodes' IP420HD IP phone received Recommended status with the Interactive Intelligence all-in-one IP communications software suite Customer Interaction Center™ CIC. AudioCodes IP phones are now fully integrated and work in conjunction with the IC provisioning subsystem and are configured in Interaction Administrator.
32.2% Return Seen to Date on SmarTrend Interactive Intelligence Call (ININ)
Comtex SmarTrend(R) - Wed May 07, 4:40PM CDT
SmarTrend identified a Downtrend for Interactive Intelligence (NASDAQ:ININ) on March 28th, 2014 at $71.75. In approximately 1 month, Interactive Intelligence has returned 32.17% as of today's recent price of $48.67.
CRM Magazine Names Interactive Intelligence a 2014 Service Leader Winner
Business Wire - Wed May 07, 9:00AM CDT
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of software and services designed to improve the customer experience, has been named a CRM magazine 2014 Service Leader winner.
Upgrade Alert for Interactive Intelligence (ININ)
Comtex SmarTrend(R) - Wed May 07, 6:58AM CDT
Interactive Intelligence (NASDAQ:ININ) was upgraded from Neutral to Buy at Sidoti today. The stock closed yesterday at $50.16 on volume of 1.1 million shares, above average daily volume of 135,000. Interactive Intelligence, Inc. is a global provider of unified IP business communications solutions for enterprises and contact centers.
Why Interactive Intelligence Group Inc. Shares Dropped Today
Steve Symington, The Motley Fool - Motley Fool - Tue May 06, 7:20PM CDT
Although we don't believe in timing the market or panicking over market movements, we do like to keep an eye on big changes -- just in case they're material to our investing thesis. What: Shares of Interactive Intelligence Group Inc . fell...
Why Interactive Intelligence Group (ININ) Stock Is Plummeting Today
at The Street - Tue May 06, 1:44PM CDT
Interactive Intelligence Group (ININ) is down almost 19% after missing analysts revenue and earnings guidance during the 2014 first quarter period.
Why Interactive Intelliges (ININ) Stock Is Falling In After-Market Trading Today
at The Street - Mon May 05, 4:07PM CDT
Interactive Intelligence (ININ) is down double digits in after-market trading after missing analysts first quarter earnings and revenue guidance.
Interactive Intelligence Reports First-Quarter 2014 Financial Results
Business Wire - Mon May 05, 3:41PM CDT
--Cloud-based orders increased 165 percent to 59 percent of total orders.
Interactive Intelligence to Present at Jefferies 2014 Technology, Media & Telecom Conference
Business Wire - Fri May 02, 3:20PM CDT
Interactive Intelligence Group Inc. (Nasdaq: ININ) CFO Stephen R. Head will present at the Jefferies 2014 Technology, Media & Telecom Conference in Miami, Fla. on Wednesday, May 7, 2014 at 3:30 p.m. Eastern time.
Interactive Intelligence Plans to Add 300-Plus Employees Statewide by End of 2014; Announces Plan for New Building at North-side Indianapolis Campus
Business Wire - Thu May 01, 12:45PM CDT
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of software and services designed to improve the customer experience, plans to add more than 300 jobs in Indiana by the end of 2014. The growth follows the addition of more than 170 Indiana-based employees last year, for a total statewide headcount of nearly 1,000 as of Dec. 31, 2013.
Interactive Intelligence to buy OrgSpan business communications solutions company
M2 - Mon Apr 21, 10:54AM CDT
Interactive Intelligence Group Inc. (NASDAQ: ININ) said it has entered into a letter of intent to acquire OrgSpan Inc., a privately held company that offers cloud-based enterprise social communications solutions.
Interactive Intelligence to Acquire OrgSpan
Business Wire - Thu Apr 17, 3:56PM CDT
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of software and services designed to improve the customer experience, has entered into a letter of intent to acquire OrgSpan Inc., a privately held company that offers cloud-based enterprise social communications solutions.
Interactive Intelligence to Announce First-Quarter 2014 Financial Results
Business Wire - Thu Apr 17, 8:00AM CDT
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of software and services designed to improve the customer experience, will issue its first-quarter financial results for the period ended March 31, 2014 on Monday, May 5, 2014 after the market closes.
Interactive Intelligence to Host "Pitfalls of TCPA" Industry Web Event
Business Wire - Wed Apr 16, 9:00AM CDT
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of software and services designed to improve the customer experience, is hosting a no-cost Web event* titled, "The Pitfalls of TCPA and Its Impact on Your Business," to be held Tuesday, April 29 at 11:30 a.m. Eastern time (EDT).
Contact Center Workforce Management Market Report 2014 - 2015
M2 - Fri Apr 04, 3:11AM CDT
Research and Markets (http://www.researchandmarkets.com/research/45mdxq/2014_2015) has announced the addition of the "2014 - 2015 Contact Center Workforce Management Market Report" report to their offering. The workforce management (WFM) market is mature, but continues to evolve. The 2014 - 2015 Workforce Management Market Report presents contact center and IT managers with unparalleled vendor, product, functional, technical and pricing information. It provides detailed descriptions of the core and optional WFM modules, explains how each benefits an organization, and analyzes the differences among the vendors' offerings. Readers will get an inside look at the expanding WFM competitive landscape, including market momentum and vendor positioning. The Report also provides an insightful analysis of the market trends that are driving innovation and presenting challenges and opportunities for WFM vendors. Key Topics Covered: - Executive Summary - Introduction - DMG Consulting Research Methodology - Workforce Management Market Segments - Workforce Management Functional Building Blocks - WFM Service Delivery Models - Workforce Management Trends and Challenges - Workforce Management Market Innovation - Workforce Management Roles and Responsibilities - Workforce Management for the Multi-Channel Contact Center - WFM for Back Office/Branch - Meeting the Challenge of Intra-Day Management - Empowering the New Workforce - Vendor Capabilities for Self-Service - WFM Market Activity - Workforce Management Market Adoption - WFM Projections - WFM Competitive Landscape - Workforce Management Vendors and Solutions - High-Level Functional Summary - High-Level Technical Summary - Workforce Management Benefits and Return on Investment - Implementation Analysis - Workforce Management Vendor Satisfaction Analysis - Pricing - WFM Suite Detailed Functional Analysis - Company Reports - Aspect - Calabrio - Genesys - Interactive Intelligence - Intradiem - InVision - NICE Systems - Portage Communications - Teleopti - Uptivity - Verint - WorkFlex For more information visit http://www.researchandmarkets.com/research/45mdxq/2014_2015
Interactive Intelligence Foundation Names 2014 Grant Recipients
Business Wire - Wed Apr 02, 9:00AM CDT
The Interactive Intelligence Foundation, a nonprofit corporation whose mission is to use resources and funding to foster life improvements for at-risk youth, has named its 12 grant recipients for 2014 fund allocation.