i call the united states DOT office to ask about r

i call the united states DOT office to ask about routes, and thats who they xfer me too... i left a message, steve called me back with his attitude and told me i need to talk with dot about routes, and i asked him can i ask u about baltias 121, like their manuals that sort of thing, and thats when he replied i havent seen their manuals, good day click lol