SAAS News 9.04 Incontact (SAAS)

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Apr 18, 2014 at 12:59 AM

Incontact (SAAS) 9.04 $SAAS

inContact releases cloud contact center software
M2 - Thu Apr 17, 7:16AM CDT
inContact (NASDAQ: SAAS) said it has announced the first of two major platform enhancements in 2014.

inContact Announces First 2014 Release of Award-Winning Cloud Contact Center Software
PR Newswire - Wed Apr 16, 8:00AM CDT
inContact (NASDAQ: SAAS), a leading provider of cloud contact center software and contact center agent optimization tools, today announced the first of two major platform enhancements in 2014. The latest enhancements to inContact's all-in-one cloud suite are designed to help companies combine customer insight and technology to create breakthrough moments across multiple service interactions in the customer journey.

inContact picked to support multichannel contact center operations
M2 - Wed Apr 16, 7:16AM CDT
inContact (NASDAQ: SAAS) said that one of the world's largest organizations of business professionals has selected inContact to unify contact centre operations across three contact centre locations and at-home agents.

Global Professional Association Selects inContact to Support Multichannel Contact Center Operations
PR Newswire - Tue Apr 15, 8:00AM CDT
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that one of the world's largest organizations of business professionals has selected inContact to unify contact center operations across three contact center locations and at-home agents.

Financial services company picks inContact software
M2 - Wed Mar 26, 10:17AM CDT
inContact (NASDAQ: SAAS) said that a financial services company is replacing its premise software with the inContact cloud solution to support growth and efficiency goals in the US and internationally.

Financial Services Company Chooses inContact Cloud Contact Center Software and Award-Winning Personal Connection Outbound Solution
PR Newswire - Tue Mar 25, 8:00AM CDT
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a financial services company is replacing its premise software with the inContact cloud solution to support growth and efficiency goals in the U.S. and internationally. To enhance workforce effectiveness, the company wanted a new system to support blended agents handling both inbound and outbound calls using the latest cloud technology.

Can Incontact (SAAS) Continue to Rise? - Tale of the Tape
Zacks Equity Research - Zacks Investment Research - Wed Mar 19, 8:02AM CDT
Can Incontact (SAAS) Continue to Rise?

inContact cloud contact center software chosen by insurance provider
M2 - Tue Mar 18, 10:28AM CDT
inContact (NASDAQ: SAAS) said that a large insurance provider has selected inContact to replace legacy software with a cloud solution that will support high quality customer experiences, boost contact centre workforce efficiency and reduce operational costs.

Insurance Provider Chooses inContact Cloud Contact Center Software and Award-Winning Personal Connection Outbound Solution
PR Newswire - Mon Mar 17, 8:00AM CDT
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a large insurance provider has selected inContact to replace legacy software with a cloud solution that will support high quality customer experiences, boost contact center workforce efficiency and reduce operational costs.

inContact (SAAS) Rises to $10: How Much Higher Can It Go? - Tale of the Tape
Zacks Equity Research - Zacks Investment Research - Mon Mar 17, 7:40AM CDT
inContact has breached the psychologically-important $10 per share level, but can it continue to push higher or if a pullback is overdue

Growing consumer products company replaces premise-based system with inContact software
M2 - Wed Mar 12, 8:25AM CDT
inContact (NASDAQ: SAAS) reported that a growing consumer products company has selected inContact to help increase agent productivity and improve customer service delivery across two contact centre locations with more than 100 agents, including both on site and at-home agents.

Growing Consumer Products Company Selects inContact to Drive Service Excellence
PR Newswire - Tue Mar 11, 8:00AM CDT
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a growing consumer products company has selected inContact to help increase agent productivity and improve customer service delivery across two contact center locations with more than 100 agents, including both on site and at-home agents.

inContact CEO Paul Jarman to Present at Upcoming Investor Conferences
PR Newswire - Mon Mar 10, 8:00AM CDT
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that inContact CEO Paul Jarman will present at the following investor conferences:

CRM Magazine Recognizes inContact as a 2014 CRM Rising Star Award Winner, 2014 CRM Service Leader Award Finalist
PR Newswire - Thu Mar 06, 8:00AM CST
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that CRM Magazine has named inContact a winner of the 2014 CRM Rising Star Awards, and has recognized the company as a finalist in the 2014 CRM Customer Service Leader Awards for contact center infrastructure.

Major State government Agency picks inContact for cloud contact center software
M2 - Wed Mar 05, 8:33AM CST
inContact (NASDAQ: SAAS) said it has added a new state government customer who was seeking to improve citizen satisfaction and reliability for over 100 agents in its service operations.

Major State Government Agency Selects inContact to Replace Premise System with Cloud Contact Center Software
PR Newswire - Tue Mar 04, 8:00AM CST
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced the addition of a new state government customer who was seeking to improve citizen satisfaction and reliability for over 100 agents in its service operations. inContact will provide a 100%, end-to-end cloud solution that includes contact center routing plus workforce optimization (WFO), CRM integration and connectivity.

inContact Reports Fourth Quarter and Full Year 2013 Financial Results
PR Newswire - Thu Feb 13, 3:00PM CST
inContact, Inc. (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center optimization tools, today reported financial results for the fourth quarter and full year ended December 31, 2013.

inContact solution wins Product of Year award
M2 - Thu Jan 30, 11:18AM CST
inContact (NASDAQ: SAAS) said that global media company TMC has named inContact's Personal Connection Outbound Solution as a 2014 Customer Magazine Product of the Year award winner.

House the Homeless Nonprofit Releases 10-Year Plan to End and Prevent Economic Homelessness
PR Newswire - Thu Jan 30, 7:30AM CST
Nationwide, in response to homelessness, municipal budgets have exploded to include the creation of emergency shelters, expanded police/court systems, over burdened emergency health systems etc. We are witnessing an increased reliance on: food stamps, Temporary Aid to Needy Families, General Assistance, and Earned Income Tax Credits.

inContact Personal Connection(TM) Outbound Solution Wins TMC's CUSTOMER Magazine 2014 Product of the Year Award
PR Newswire - Wed Jan 29, 8:25AM CST
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that global media company TMC has named inContact's Personal ConnectionTM Outbound Solution as a 2014 CUSTOMER Magazine Product of the Year Award winner.

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