Announcing the "Engineering the Customer Experience" Roadshow
PR Newswire - Tue Apr 15, 8:00AM CDT
The shift to mobile and the digital disruption of a wide range of industries demands that businesses build a better customer experience or be left behind. To do this, enterprises of all sizes are leveraging the flexibility of platforms to rapidly innovate and open up opportunities for their businesses to grow. Join Twilio, Google, LiveOps, Plantronics, SendHub, OneReach and others, along with guest speakers from Forrester Research, Inc., on a six-city roadshow designed to highlight platform strategies for creating multi-channel communications and engineering winning customer experiences. The roadshow kicks off May 13th in Atlanta, Ga. with stops in London, Chicago, New York, Los Angeles and San Francisco. To learn more or to reserve your seat visit: http://roadshow.twilio.com/
Forrester Research To Broadcast Its First-Quarter Earnings Conference Call
Business Wire - Mon Apr 14, 12:02PM CDT
Forrester Research, Inc. (Nasdaq: FORR) will broadcast its first-quarter conference call at 4:30 p.m. Eastern time on Wednesday, April 30, 2014.
JustEnough Cited as a Leader in Retail Planning Solutions by Leading Independent Research Firm
GlobeNewswire - Mon Apr 14, 9:35AM CDT
JustEnough Software Corporation, a leading provider of demand management solutions for retail, wholesale and direct-to-consumer businesses worldwide, today announced that Forrester Research, Inc. has recognized JustEnough as a leader in retail planning solutions, according to the April 2014 report, The Forrester Wave(TM): Retail Planning Solutions, Q2 2014.
Forrester Research Announces the 2014 Forrester Groundswell Award Winners for Excellence in Social Media
Business Wire - Thu Apr 10, 3:18PM CDT
Today, Forrester Research, Inc. (Nasdaq: FORR) honored four Forrester Groundswell Award winners for excellence in effective use of social media to advance an organizational or business goal. The winners were announced at Forrester's Forum For Marketing Leaders in San Francisco. The eighth annual Forrester Groundswell Awards support and recognize the principles outlined in the Forrester books Groundswell: Winning in a World Transformed by Social Technologies (Harvard Business Press, 2008) and Empowered: Unleash Your Employees, Energize Your Customers, and Transform Your Business (Harvard Business Review Press, 2010).
Egnyte Ramps up In Europe to Meet Growing Market Demand; Opens Regional Headquarters, Increases Hiring and Expands Partner Network
GlobeNewswire - Thu Apr 10, 8:11AM CDT
Egnyte, provider of the most comprehensive enterprise file-sharing platform, today detailed its European expansion plans to meet the growing customer demand for an enterprise-grade file sharing solution that fully addresses data security concerns. With European regional revenues expected to account for 20% of Egnyte's global revenues by the end of 2014, the company will open its London-area European headquarters and plans to increase local hires by up to 100 staff over the next five years. It will also expand its partner and channel networks across the region. Egnyte's fast-growing roster of customers in Europe includes Bowmer and Kirkland, Inter-Ikea, M &C Saatchi, Made.com, Mothercare, Red Bull and Tereos.
SAS a 'leader' in retail planning solutions, writes independent research firm
Business Wire - Wed Apr 09, 10:41AM CDT
A new report from Forrester Research, Inc. has named SAS a "leader" in retail planning solutions, the highest ranking a vendor could achieve. SAS was one of 11 select companies invited to participate in "The Forrester Wave(TM): Retail Planning Solutions, Q2 2014" study.
cleverbridge Announces Relocation of Customer Service Operation in Asia
PRWeb - Tue Apr 08, 3:25AM CDT
cleverbridge, a global full-service e-commerce provider for software and SaaS companies, announces the relocation of its Asian customer service operation to Tokyo, Japan. The move from Shanghai, China enables cleverbridge to more effectively provide customer service to the rapidly growing market in the Asia-Pacific region.
Technology-fueled, Customer-led Disruptions Will Grow in China: Forrester
Business Wire - Mon Apr 07, 9:00PM CDT
Technology-fueled, customer-led disruptions are set to grow in China as the market enters the Age of the Customer(1), according to a new report from Forrester Research, Inc. (Nasdaq: FORR). The study highlights three homegrown companies Alibaba, Tencent and Xiaomi, as standing out in their shift towards a 'customer obsessed' strategy.
Actiance Helps Make Social Media Accessible Anywhere, Any Time
Marketwire - Tue Apr 01, 7:03AM CDT
Actiance, a provider of compliance, security, archiving and eDiscovery for all critical business communications, today announced a broadened offering for Socialite designed to help make public social networks available to professionals virtually anywhere, any time. Through new features to support an even better experience on native websites; integrations with enterprise customer relationship and enterprise content management platforms; and through partnerships with social relationship platforms, Socialite gives professionals access to social networks like Facebook, LinkedIn, and Twitter in the applications most familiar and convenient to them -- all with the control, security, and compliance their business needs.
ATOS Cited as a Leader in the recent European Applications Outsourcing Services report by Leading Independent Research Firm
Thomson Reuters ONE - Tue Apr 01, 5:55AM CDT
Paris, March 31st, 2014 - Atos, an international IT services company, today announced that Forrester Research, Inc. has recognized Atos as a leader in European Application Outsourcing Services, according to the February 2014 report*, The Forrester Wave(TM): EMEA Applications Outsourcing Services, Q1 2014.
Insight Cited as Global Technology Provider Among Vendors With Broad Range of Capabilities
GlobeNewswire - Mon Mar 31, 3:37PM CDT
When it comes to businesses selecting a Value Added Reseller (VAR) to advise on their software and related services needs, according to a February 2014 report from Forrester Research, Inc., Insight Enterprises, Inc.'s (Nasdaq:NSIT) broad range of capabilities was cited among the 14 largest players in the VAR market.
UniteU Hosts Webinar Featuring Top eCommerce Analyst: Debunking Responsive Mobile Commerce Myths & Misconceptions
PRWeb - Mon Mar 31, 3:36AM CDT
UniteU, omnichannel commerce platform provider and leading Retail Pro eCommerce integrator is excited to announce an exclusive webinar featuring guest speaker Forrester Research, Inc., VP and Principal Analyst Peter Sheldon entitled Debunking Responsive Mobile Myths & Misconceptions. The webinar will reveal the latest research from Forrester on mobile commerce trends and the best practices from UniteU on strategies and technologies leveraged by leading retailers.
Actian Hosts Webinar Featuring Mike Gualtieri of Independent Research Firm Discussing Ways to Unlock the Value from Big Data
Business Wire - Fri Mar 28, 10:02AM CDT
Jim Hare, senior director of product marketing of Actian Corporation ("Actian"
Demandbase Announces Speakers for Inaugural Marketing Innovation Summit at San Francisco's AT&T Park on May 7th and 8th, 2014
Business Wire - Tue Mar 25, 9:00AM CDT
Demandbase, the B2B targeting and personalization company, today announced the first annual Marketing Innovation Summit for B2B. The Summit is a two-day thought-leadership event for digital marketers to learn how technology and marketing innovation come together to transform B2B marketing. The event will be held on May 7-8 at San Francisco's AT&T Park, and will bring together marketing executives from multiple disciplines, top industry analysts, and marketing technology experts to examine the rapidly changing landscape of B2B marketing and what it takes to be successful.
Planview to Host Webcast on the PMO as a Concierge
Business Wire - Thu Mar 20, 7:00AM CDT
The traditional project management office (PMO) is quickly progressing into a knowledge center to support business goals. During a webcast hosted by Planview(R) on Tuesday, March 25, featured guest Margo Visitacion of Forrester Research Inc., will discuss her new research that supports this concept of "The Concierge PMO."
Spanning Presents 'Protecting Critical SaaS Data before It's Too Late'
Business Wire - Wed Mar 19, 9:57AM CDT
Spanning Cloud Apps, the most trusted provider of data backup and recovery for cloud applications, is hosting an upcoming webinar, "Protecting Critical Data before It's Too Late - Tales from the Trenches," on March 27 at 1:00 p.m. CDT. The live event brings together guest experts from Forrester Research, Inc., EMC, Cloudbakers, Kendra Scott Jewelry and the Alzheimer's Association to discuss in an interactive format the importance of backing up business-critical data stored in SaaS applications. They'll share past experiences, best practices and also key criteria in choosing a solution.
Forrester Launches New Customer Experience Index for China
Business Wire - Wed Mar 19, 5:00AM CDT
Forrester Research, Inc. (Nasdaq: FORR) launches a new Customer Experience Index (CXi) for China today at the Summit for Marketing & Strategy Professionals in Shanghai. The Index measures the customer experience standards for 46 firms in four different industries: retail, airline, hotel, and banking, based on a survey of 4,500 online consumers in metropolitan China. Hilton Hotels and Resorts, Shangri-La Hotels and Resorts, Tmall, and China Merchants Bank, split the top of the rankings.
Datavail Study Finds 68 Percent of Enterprises Lowered Database Administration Costs by Outsourcing
PRWeb - Tue Mar 18, 6:42PM CDT
Datavail squashed questions about the financial benefit of outsourcing today by revealing results of a study that confirmed that 68 percent of organizations who outsourced all or part of their database management lowered their administration costs. The findings are based on Datavail-commissioned research conducted by Forrester Consulting, a global research and advisory firm.
Insite Software Addresses the Need for eCommerce Simplicity and Global Scalability With InsiteCommerce 3.6
Marketwire - Tue Mar 18, 8:30AM CDT
Relative to other buying channels, eCommerce continues to grow exponentially. But according to Forrester Research Inc., US mobile purchases alone are estimated to be $31 billion by 2017.(1) Enterprises looking for a new or replacement eCommerce solution should be evaluating platforms that fully enable and support responsive design in order to make mobile commerce a simple extension of any eCommerce deployment.