Latest Incontact (SAAS) Headlines
Growing consumer products company replaces premise-based system with inContact software
M2 - Wed Mar 12, 8:25AM CDT
inContact (NASDAQ: SAAS) reported that a growing consumer products company has selected inContact to help increase agent productivity and improve customer service delivery across two contact centre locations with more than 100 agents, including both on site and at-home agents.
Growing Consumer Products Company Selects inContact to Drive Service Excellence
PR Newswire - Tue Mar 11, 8:00AM CDT
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a growing consumer products company has selected inContact to help increase agent productivity and improve customer service delivery across two contact center locations with more than 100 agents, including both on site and at-home agents.
inContact CEO Paul Jarman to Present at Upcoming Investor Conferences
PR Newswire - Mon Mar 10, 8:00AM CDT
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that inContact CEO Paul Jarman will present at the following investor conferences:
CRM Magazine Recognizes inContact as a 2014 CRM Rising Star Award Winner, 2014 CRM Service Leader Award Finalist
PR Newswire - Thu Mar 06, 8:00AM CST
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that CRM Magazine has named inContact a winner of the 2014 CRM Rising Star Awards, and has recognized the company as a finalist in the 2014 CRM Customer Service Leader Awards for contact center infrastructure.
Major State government Agency picks inContact for cloud contact center software
M2 - Wed Mar 05, 8:33AM CST
inContact (NASDAQ: SAAS) said it has added a new state government customer who was seeking to improve citizen satisfaction and reliability for over 100 agents in its service operations.
Major State Government Agency Selects inContact to Replace Premise System with Cloud Contact Center Software
PR Newswire - Tue Mar 04, 8:00AM CST
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced the addition of a new state government customer who was seeking to improve citizen satisfaction and reliability for over 100 agents in its service operations. inContact will provide a 100%, end-to-end cloud solution that includes contact center routing plus workforce optimization (WFO), CRM integration and connectivity.
inContact Reports Fourth Quarter and Full Year 2013 Financial Results
PR Newswire - Thu Feb 13, 3:00PM CST
inContact, Inc. (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center optimization tools, today reported financial results for the fourth quarter and full year ended December 31, 2013.
inContact solution wins Product of Year award
M2 - Thu Jan 30, 11:18AM CST
inContact (NASDAQ: SAAS) said that global media company TMC has named inContact's Personal Connection Outbound Solution as a 2014 Customer Magazine Product of the Year award winner.
House the Homeless Nonprofit Releases 10-Year Plan to End and Prevent Economic Homelessness
PR Newswire - Thu Jan 30, 7:30AM CST
Nationwide, in response to homelessness, municipal budgets have exploded to include the creation of emergency shelters, expanded police/court systems, over burdened emergency health systems etc. We are witnessing an increased reliance on: food stamps, Temporary Aid to Needy Families, General Assistance, and Earned Income Tax Credits.
inContact Personal Connection(TM) Outbound Solution Wins TMC's CUSTOMER Magazine 2014 Product of the Year Award
PR Newswire - Wed Jan 29, 8:25AM CST
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that global media company TMC has named inContact's Personal ConnectionTM Outbound Solution as a 2014 CUSTOMER Magazine Product of the Year Award winner.
World Class Entertainment picks inContact's contact center optimization solution
M2 - Tue Jan 28, 9:38AM CST
inContact (NASDAQ: SAAS) said that a leading entertainment company has selected inContact to replace a premise system with a full multichannel contact centre supporting over 250 agents.
World Class Entertainment Company Selects inContact's Complete Cloud Solution to Optimize Contact Center Operations
PR Newswire - Mon Jan 27, 8:00AM CST
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a leading entertainment company has selected inContact to replace a premise system with a full multichannel contact center supporting over 250 agents. To handle peak season call volumes, the company will have a flexible solution to manage sophisticated contact routing in a multichannel environment.
inContact hires new corporate general counsel
M2 - Fri Jan 24, 8:15AM CST
inContact (NASDAQ: SAAS) said that Daniel Lloyd has joined the company as a new officer in the role of corporate general counsel.
Daniel Lloyd Joins inContact as Corporate General Counsel
PR Newswire - Thu Jan 23, 4:10PM CST
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced Daniel Lloyd has joined the company as a new officer in the role of Corporate General Counsel.
inContact names new chief technology officer
M2 - Tue Jan 14, 10:17AM CST
inContact (NASDAQ: SAAS) reported it has appointed Julian Critchfield as executive vice president and chief technology officer
inContact Announces Appointment of New Chief Technology Officer
PR Newswire - Mon Jan 13, 5:00PM CST
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced the appointment of Julian Critchfield as Executive Vice President and Chief Technology Officer. Reporting directly to inContact CEO Paul Jarman, Critchfield will be responsible for the company's technology strategy, product research and development and cloud operations.
inContact Sets Fourth Quarter and Year-End 2013 Conference Call
PR Newswire - Mon Jan 13, 8:00AM CST
inContact, Inc. (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, will hold a conference call on Thursday, February 13, 2014 at 4:30 p.m. Eastern Time to discuss results for the fourth quarter and year-end 2013. Financial results will be issued in a press release after the close of the market the same day.
Shares of SAAS Up 16.9% Since Uptrend Call on Shares
Comtex SmarTrend(R) - Thu Jan 09, 9:24AM CST
SmarTrend identified an Uptrend for inContact (NASDAQ:SAAS) on December 20th, 2013 at $8.24. In approximately 3 weeks, inContact has returned 16.94% as of today's recent price of $9.63.
Health Management Solutions Company Selects inContact to Unify Multi-Location Contact Center Operations
PR Newswire - Thu Jan 09, 8:00AM CST
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a leading health management solutions company has selected inContact to unify contact center operations across ten locations and 200 contact center agents. The company supports a broad spectrum of healthcare providers, payers and their patients with technology-enabled management services.
Remo Software Unveils Remo MORE, Cloud-Based Performance App for Windows, Mac, Android, iOS and Removable Media Devices
PR Newswire - Tue Jan 07, 12:26PM CST
Remo Software, a developer of multiple platform system utilities that manage, optimize, recover and enhance data, will today formally launch Remo MORE at the Consumer Electronics Show in Las Vegas. MORE is a cloud-based performance app that gives users centralized control over each of their connected devices from any device across all platforms.
Growing consumer products company replaces premise-based system with inContact software
M2 - Wed Mar 12, 8:25AM CDT
inContact (NASDAQ: SAAS) reported that a growing consumer products company has selected inContact to help increase agent productivity and improve customer service delivery across two contact centre locations with more than 100 agents, including both on site and at-home agents.
Growing Consumer Products Company Selects inContact to Drive Service Excellence
PR Newswire - Tue Mar 11, 8:00AM CDT
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a growing consumer products company has selected inContact to help increase agent productivity and improve customer service delivery across two contact center locations with more than 100 agents, including both on site and at-home agents.
inContact CEO Paul Jarman to Present at Upcoming Investor Conferences
PR Newswire - Mon Mar 10, 8:00AM CDT
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that inContact CEO Paul Jarman will present at the following investor conferences:
CRM Magazine Recognizes inContact as a 2014 CRM Rising Star Award Winner, 2014 CRM Service Leader Award Finalist
PR Newswire - Thu Mar 06, 8:00AM CST
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that CRM Magazine has named inContact a winner of the 2014 CRM Rising Star Awards, and has recognized the company as a finalist in the 2014 CRM Customer Service Leader Awards for contact center infrastructure.
Major State government Agency picks inContact for cloud contact center software
M2 - Wed Mar 05, 8:33AM CST
inContact (NASDAQ: SAAS) said it has added a new state government customer who was seeking to improve citizen satisfaction and reliability for over 100 agents in its service operations.
Major State Government Agency Selects inContact to Replace Premise System with Cloud Contact Center Software
PR Newswire - Tue Mar 04, 8:00AM CST
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced the addition of a new state government customer who was seeking to improve citizen satisfaction and reliability for over 100 agents in its service operations. inContact will provide a 100%, end-to-end cloud solution that includes contact center routing plus workforce optimization (WFO), CRM integration and connectivity.
inContact Reports Fourth Quarter and Full Year 2013 Financial Results
PR Newswire - Thu Feb 13, 3:00PM CST
inContact, Inc. (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center optimization tools, today reported financial results for the fourth quarter and full year ended December 31, 2013.
inContact solution wins Product of Year award
M2 - Thu Jan 30, 11:18AM CST
inContact (NASDAQ: SAAS) said that global media company TMC has named inContact's Personal Connection Outbound Solution as a 2014 Customer Magazine Product of the Year award winner.
House the Homeless Nonprofit Releases 10-Year Plan to End and Prevent Economic Homelessness
PR Newswire - Thu Jan 30, 7:30AM CST
Nationwide, in response to homelessness, municipal budgets have exploded to include the creation of emergency shelters, expanded police/court systems, over burdened emergency health systems etc. We are witnessing an increased reliance on: food stamps, Temporary Aid to Needy Families, General Assistance, and Earned Income Tax Credits.
inContact Personal Connection(TM) Outbound Solution Wins TMC's CUSTOMER Magazine 2014 Product of the Year Award
PR Newswire - Wed Jan 29, 8:25AM CST
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that global media company TMC has named inContact's Personal ConnectionTM Outbound Solution as a 2014 CUSTOMER Magazine Product of the Year Award winner.
World Class Entertainment picks inContact's contact center optimization solution
M2 - Tue Jan 28, 9:38AM CST
inContact (NASDAQ: SAAS) said that a leading entertainment company has selected inContact to replace a premise system with a full multichannel contact centre supporting over 250 agents.
World Class Entertainment Company Selects inContact's Complete Cloud Solution to Optimize Contact Center Operations
PR Newswire - Mon Jan 27, 8:00AM CST
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a leading entertainment company has selected inContact to replace a premise system with a full multichannel contact center supporting over 250 agents. To handle peak season call volumes, the company will have a flexible solution to manage sophisticated contact routing in a multichannel environment.
inContact hires new corporate general counsel
M2 - Fri Jan 24, 8:15AM CST
inContact (NASDAQ: SAAS) said that Daniel Lloyd has joined the company as a new officer in the role of corporate general counsel.
Daniel Lloyd Joins inContact as Corporate General Counsel
PR Newswire - Thu Jan 23, 4:10PM CST
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced Daniel Lloyd has joined the company as a new officer in the role of Corporate General Counsel.
inContact names new chief technology officer
M2 - Tue Jan 14, 10:17AM CST
inContact (NASDAQ: SAAS) reported it has appointed Julian Critchfield as executive vice president and chief technology officer
inContact Announces Appointment of New Chief Technology Officer
PR Newswire - Mon Jan 13, 5:00PM CST
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced the appointment of Julian Critchfield as Executive Vice President and Chief Technology Officer. Reporting directly to inContact CEO Paul Jarman, Critchfield will be responsible for the company's technology strategy, product research and development and cloud operations.
inContact Sets Fourth Quarter and Year-End 2013 Conference Call
PR Newswire - Mon Jan 13, 8:00AM CST
inContact, Inc. (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, will hold a conference call on Thursday, February 13, 2014 at 4:30 p.m. Eastern Time to discuss results for the fourth quarter and year-end 2013. Financial results will be issued in a press release after the close of the market the same day.
Shares of SAAS Up 16.9% Since Uptrend Call on Shares
Comtex SmarTrend(R) - Thu Jan 09, 9:24AM CST
SmarTrend identified an Uptrend for inContact (NASDAQ:SAAS) on December 20th, 2013 at $8.24. In approximately 3 weeks, inContact has returned 16.94% as of today's recent price of $9.63.
Health Management Solutions Company Selects inContact to Unify Multi-Location Contact Center Operations
PR Newswire - Thu Jan 09, 8:00AM CST
inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a leading health management solutions company has selected inContact to unify contact center operations across ten locations and 200 contact center agents. The company supports a broad spectrum of healthcare providers, payers and their patients with technology-enabled management services.
Remo Software Unveils Remo MORE, Cloud-Based Performance App for Windows, Mac, Android, iOS and Removable Media Devices
PR Newswire - Tue Jan 07, 12:26PM CST
Remo Software, a developer of multiple platform system utilities that manage, optimize, recover and enhance data, will today formally launch Remo MORE at the Consumer Electronics Show in Las Vegas. MORE is a cloud-based performance app that gives users centralized control over each of their connected devices from any device across all platforms.
