About the GNC email. I checked out their website a
Post# of 56323
I don't know if you get an email contact at CS after you buy something from them, but they DO NOT have a CS email system setup where you can just email CS like that and ask them questions.
EDIT: I did just see the mobile-alerts page with that email listed... But still think this is totally bogus.
I also do not think that Bill would have withheld something like this...