Support.com Adds New Midmarket Certification from Microsoft®

Demonstrates strong skill-set, knowledge, and ability to deliver critical Microsoft infrastructure solutions to small and medium-sized businesses

Redwood City, CA, September 11, 2012 – Support.com (NASDAQ: SPRT), a provider of technology services and software for consumers and small businesses, today announced it has achieved the Silver Midmarket Solution Provider Competency in the Microsoft Partner Network . Achieving Silver Competency certification demonstrates expertise by Support.com in providing critical solutions based on Microsoft technologies tailored to the unique needs of small and medium-sized businesses. Support.com also announced it has maintained its status as Silver Competency for Desktop and its certification as a Small Business Specialist.

The Microsoft Partner Network is the single largest technology partner program in the world with 640,000+ partners.  Solution providers, formerly known as Microsoft Certified Partners, use the network to leverage industry-leading tools, training, networking, and support to help them provide high quality solutions to compete and win more business.

To earn Microsoft Silver Competency, a partner must sell more than 75% of its IT solutions and services to unaffiliated third parties, complete a set of tests to prove its level of technology expertise, submit customer references and employ or contract a required number of Microsoft Certified Professionals who are skilled in current technology that is relevant to the competency.

About Support.com
Support.com, Inc. (NASDAQ: SPRT) provides technology services and software for consumers and small businesses. Support.com® Personal Technology Experts® provide a quick, cost-effective and stress-free technology support experience over the Internet and the phone using the Company's advanced technology platform. Support.com also offers a wide range of easy-to-use software products that detect and repair common computer problems and optimize performance and security. Support.com offers programs through many of the nation's leading retailers, broadband service providers and technology companies, and provides software to over a million consumers and small businesses. For more information please visit us at: http://www.support.com/ , www.facebook.com/support.com , or http://twitter.com/support_com .

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Support.com, Inc. is an Equal Opportunity Employer. For more information, visit http://www.support.com/about/careers .

Copyright © 2012 Support.com, Inc. All rights reserved. Support.com and Personal Technology Experts are trademarks or registered trademarks of Support.com, Inc. in the U.S. and other countries.  Microsoft is a trademark or registered trademark of Microsoft Corporation in the U.S. and other countries.   All other marks are the property of their respective owners.

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