HEFTY BANK FEES FOR WAYLAY SOLDIERS: Mark Marem
Post# of 63699
Posted On: 01/17/2014 8:29:10 AM
HEFTY BANK FEES FOR WAYLAY SOLDIERS:
Mark Maremont and Tom McGinty
The Wall Street Journal —
"Fort Hood National Bank lets soldiers overdraw their accounts by hundreds of dollars at its seven branches on the Fort Hood U.S. Army base in Texas. It charges them up to $35 for each overdraft.
Not long after Samantha Smith started her customer-service job at the bank in 2010, she noticed she spent most of her time on soldiers struggling with those fees.
The bank disclosed the fees, she says, but many soldiers didn't understand it would charge them $35 repeatedly, even for small debit-card transactions . When their Army paychecks arrived, the bank withheld overdrawn sums and fees, often leaving them short of funds and vulnerable to more overdraft charges, she says."
http://on.wsj.com/1csTxQU
Mark Maremont and Tom McGinty
The Wall Street Journal —
"Fort Hood National Bank lets soldiers overdraw their accounts by hundreds of dollars at its seven branches on the Fort Hood U.S. Army base in Texas. It charges them up to $35 for each overdraft.
Not long after Samantha Smith started her customer-service job at the bank in 2010, she noticed she spent most of her time on soldiers struggling with those fees.
The bank disclosed the fees, she says, but many soldiers didn't understand it would charge them $35 repeatedly, even for small debit-card transactions . When their Army paychecks arrived, the bank withheld overdrawn sums and fees, often leaving them short of funds and vulnerable to more overdraft charges, she says."
http://on.wsj.com/1csTxQU
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