I love the idea of a coffee and expresso bar while you wait or the option for valet pick up and drop off service....THISI IS HUGE. I know the company wants to instill the idea of having your car maintained and being a loyal customer as one is going to their favorite restaruant or bar.....and they have won awards already for having great customer service....this franhise will be very nice....1st 2 going up in Atlanta, GA area i hear and breaking ground anyday now .