Riga, Latvia, 2013-12-20 13:29 CET (GLOBE NEWSWIRE) -- More comfortable and easily accessible customer service offices, availability of the bank’s services any time, and broader range of communication means – these are the main objectives of introducing innovations in our products and services that are implemented for our clients convenience.
Three new offices
Stretching operations to new business regions, from December this year ABLV Group will be also represented in Cyprus, where another regional office of ABLV Consulting Services, AS, will be opened in Limassol to welcome current and prospective customers. This is already the twelfth representative office of ABLV Group abroad. In Limassol, we will advice current and prospective customers on banking, investment, and advisory services offered by ABLV Group.
Whereas in the territory of New Hanza City in Riga, at 28a Pulkveža Brieža Street, new office building of ABLV Group real estate development and trading company Pillar has been constructed. The new office of Pillar will be opened in February 2014.
Also in February 2014, the bank’s mortgage loans centre will return to premises at 21a Elizabetes Street in Riga. The centre will be located in one of the most exclusive real estate projects in Riga — Elizabetes Park House, in the commercial premises on the first and second floor. Consequently, loans centre Marija will be closed, having been rendering services to customers during nine years already. All customer service will be virtually concentrated in one place, at 21a Elizabetes Street, to ensure optimization, and we will provide new service level to mortgage borrowers.
We become accessible to customers round-the-clock
Improving work of our Client Line, from this day on we will ensure the possibility to contact us any time — 24/7, calling at +371 6777 5555.
Depending on the particular situation, the Client Line specialists will be able to assist on the following issues:
- blocking of the Internetbank, authorization tools, and payment cards;
- unblocking of digipass or PIN-codes of payment cards;
- changing of the Internetbank passwords;
- informing about card account balances and transactions;
- performing payment card activation;
- increasing the limit for cash withdrawal from ATMs.
Improved iPhone Internetbank and completely new one for iPad
Use of the Internetbank will become even more convenient for customers, since in February 2014 we will offer improved Internetbank application for iPhone and new application developed for iPad.
iPad application is developed in compliance with our brand; it is new, suitable to iPad features, and intuitive. It is essential that functionality of the application will be as similar to that of the standard Internetbank as possible.
We have also added the following new features to the Internetbank application for iPhone:
- account report, report on blocked amounts;
- payment cards and change of their statuses;
- execution of intrabank payments and currency exchange;
- sending of own details via SMS or e-mail.
You can obtain more detailed information about new products and services at the bank’s homepage www.ablv.com .
ABLV Bank, AS is the largest independent private bank in Latvia. The bank’s majority shareholders — O?egs Fi?s, Ernests Bernis and Nika Berne – directly and indirectly hold 86% of the bank's voting share capital. ABLV Group includes ABLV Bank, AS; ABLV Bank Luxembourg, S.A.; ABLV Capital Markets, IBAS; ABLV Asset Management, IPAS; Pillar Holding Company, KS; ABLV Consulting Services, AS; ABLV Corporate Services, SIA; New Hanza City, SIA, and other companies. ABLV Group has representative offices in Moscow, St. Petersburg, Yekaterinburg, Kiev, Odessa, Minsk, Almaty, Dushanbe, Baku, Tashkent and Limassol .
Ilm?rs Jargans Head of Public Relations Department ABLV Bank, AS Tel.: +371 6777 5296 e-mail: ilmars.jargans@ablv.com
