JVCKENWOOD Enhances Customer Service and Reduces C

AMERSFOORT, The Netherlands, Oct. 7, 2013 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq: DSGX ) (TSX: DSG ), the global leader in uniting logistics-intensive businesses in commerce, announced that JVCKENWOOD Corporation, a leading global supplier of car, home, mobile and entertainment electronics, has enhanced its customer service and reduced its costs by using Descartes' cloud-based Messaging Gateway & Archiving service.

"The recent upgrade of our ERP system also required that we reconfigure and update all our messaging connections. Rather than take this on as a time consuming in-house responsibility, we decided to outsource to a specialized provider," said Jeroen Buis of the Application Management Team at JVCKENWOOD. "Descartes was the right choice because of its ability to meet our complex requirements with proven solutions that saved us time and significantly reduced our costs. Another key benefit is that we're now more flexible and responsive to connection requests and changes from our customers and trading partners," said Hans Bos, also of the Application Management Team at JVCKENWOOD.

Descartes' cloud-based Messaging & Archiving Services help customers quickly connect and collaborate by leveraging existing connections on Descartes' Global Logistics Network with thousands of trading partners, including retailers, manufacturers, ports, logistics service providers, carriers, and government regulatory agencies across the globe. Descartes also offers complementary applications that provide value-added functionality such as webforms, data synchronization and archiving to extend customers' ability to improve and better manage data capture, validation, transformation and delivery, according to regional and/or global operational requirements.

"For leading companies, like JVCKENWOOD, communicating electronically with customers not only contributes to more streamlined operations by reducing manual process and inaccuracies, but it also helps them to be more agile," said Fred van der Heide, Vice President of Product Strategy at Descartes. "Outsourcing this process makes it possible to communicate with large and small companies alike in the way customers prefer. We're pleased to support JVCKENWOOD in reducing complexity and look forward to continuing to help them grow and better collaborate with their customers and trading partners."

About JVC Kenwood

JVCKENWOOD is a global manufacturer specializing in electronics and entertainment products. It was reborn in October 2011 through the merger of Victor Company of Japan, Limited (JVC) and Kenwood Corporation (Kenwood) three years after management integration. JVCKENWOOD operates four business segments, Car Electronics, Professional Systems, Home & Mobile Electronics, and Entertainment with image, sound, and radio technologies, as well as audio and visual software. JVCKENWOOD creates excitement and peace of mind, while aiming to achieve profitable growth and become a business group that is widely trusted by society .

About Descartes

Descartes (TSX: DSG ) (Nasdaq: DSGX ) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Descartes has over 147,000 parties using its cloud based services. Customers use our modular, software-as-a-service solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multi-modal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at  www.descartes.com .

This release contains forward-looking information within the meaning of applicable securities laws ("forward-looking statements") that relate to Descartes' solution offering and potential benefits derived therefrom; and other matters. Such forward-looking statements involve known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, performance or achievements to differ materially from the anticipated results, performance or achievements or developments expressed or implied by such forward-looking statements. Such factors include, but are not limited to, the factors and assumptions discussed in the section entitled, "Certain Factors That May Affect Future Results" in documents filed with the Securities and Exchange Commission, the Ontario Securities Commission and other securities commissions across Canada. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. We do not undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in our expectations or any change in events, conditions or circumstances on which any such statement is based.
 

Media Contact Global Mavi Silveira +1(800) 419-8495 ext. 202416 Media Contact EMEA Renate Kok +31 (0)33 460 6273