PKF O'Connor Davies Achieves Prestigious Recognition
Organization wins Service Excellence and Client Satisfaction award for third-consecutive year
PKF O'Connor Davies, recognized as one of the largest accounting, tax, and advisory firms in the nation, has once again secured the coveted 2025 Best of Accounting Award from ClearlyRated. This recognition reflects the firm's unwavering commitment to exceptional service and client satisfaction, a testament built entirely on client feedback.
Celebrating a Net Promoter Score (NPS) of 81.3%, PKF O'Connor Davies not only exceeded its previous year's performance but significantly outperformed the Best of Accounting average by 4.3%. The firm's outstanding rating also stands in stark contrast to the industry average of 38% for 2024.
Leadership and Commitment to Clients
CEO Kevin J. Keane stated, "Receiving ClearlyRated's Best of Accounting Award yet again, especially with an enhanced client satisfaction score, wonderfully validates our team's ongoing commitment. We aim to not just meet but exceed expectations, underscoring the trust our clients have in us and our dedication to fostering sustainable, results-oriented relationships."
The award is based on the firm's 2025 client experience survey, revealing that 86.9% of clients rated their satisfaction level a remarkable 9 or 10 out of 10, overshadowing the 2024 industry average of 48%. Furthermore, 98.6% of clients reported satisfaction with their service teams, while 87.3% felt their needs were proactively managed.
Client Satisfaction Metrics
Clients commended PKF O'Connor Davies for its responsiveness, strategic insights, and the ability to consistently deliver on its brand promise. This exceptional client satisfaction emphasizes the firm's core values and operational excellence.
The Best of Accounting Award from ClearlyRated stands as the only award of its kind in the nation specifically tailored for the accounting vertical, relying on validated survey responses from clients of accounting firms. Achieving this honor makes PKF O'Connor Davies standout, as clients of award-winning firms tend to report a 60% higher likelihood of complete satisfaction.
Understanding PKF O'Connor Davies
PKF O'Connor Davies is not just an accounting firm; it is a trusted advisor offering a wide range of services including tax and consulting through its association with PKF Global, an expansive network of accountancy firms across the globe. With a firm belief in the motto "Know Greater Value," the organization's ethos revolves around the trust and expert guidance clients can expect when working with them.
This motto embodies the firm’s dedication to delivering unparalleled value, expertise, and service in every interaction. Clients engaging with PKF O'Connor Davies experience greater connections, deeper insights, and heightened value from their professional collaborations.
PKF O'Connor Davies Structure
The firm operates under the brand name PKF O'Connor Davies LLP and PKF O'Connor Davies Advisory LLC, both independently owned entities, providing professional services within a compliant practice framework. PKF O'Connor Davies LLP, licensed as a CPA firm, offers attest services while PKF O'Connor Davies Advisory LLC extends tax and advisory services through its subsidiaries.
Connect with PKF O'Connor Davies
For businesses and individuals looking for leading financial solutions, PKF O'Connor Davies continues to show strong dedication toward client successes. Interested parties are encouraged to explore more about the firm by visiting their website and learning about their extensive service offerings.
Find more information at pkfod.com and follow them on social media platforms like LinkedIn and X (formerly Twitter) for updates and insights from the firm.
Frequently Asked Questions
What is the Best of Accounting Award?
The Best of Accounting Award is a prestigious recognition awarded based on client satisfaction and service excellence within the accounting industry.
How did PKF O'Connor Davies perform in the recent survey?
PKF O'Connor Davies achieved a Net Promoter Score of 81.3%, with 86.9% of clients scoring their satisfaction a 9 or 10 out of 10.
Why is client satisfaction important for accounting firms?
High client satisfaction reflects the firm's service quality and builds long-term trust, leading to stronger relationships and better client retention.
What differentiates the Best of Accounting Award?
This award uniquely leverages validated feedback from clients of accounting firms, making it a reliable benchmark of service quality in the industry.
Where can I learn more about PKF O'Connor Davies?
Visit their official website at pkfod.com to explore services and insights offered by the firm.
