Ping An Insurance Joins the Hang Seng Corporate Sustainability Index
Ping An Insurance (Group) Company of China, Ltd. (HKEX: 2318 / 82318; SSE: 601318) has proudly announced its inclusion in the Hang Seng Corporate Sustainability Index Series for the years 2024-2025. This achievement is significant as it marks the company's 14th consecutive year in this esteemed index, underscoring its dedication to excellence in environmental, social, and corporate governance (ESG).
A Standard for Sustainable Investments
The Hang Seng Corporate Sustainability Index Series serves as a vital benchmark for investors looking for sustainable investment options. Each year, the index undergoes a thorough review process, evaluating companies against a meticulously designed rating framework. This framework, created by independent consultants, aims to identify top performers based on sustainability scores derived from a wide range of large and liquid stocks listed on the Hong Kong Stock Exchange, Shanghai Stock Exchange, and Shenzhen Stock Exchange.
Recognition for Consistent Performance
Ping An's ongoing presence in this index highlights the recognition from capital markets of the Group's long-standing commitment to responsible corporate practices. This accomplishment showcases the company's persistent efforts in fostering environmental stewardship, social responsibility, and robust corporate governance.
Embedding Sustainable Development in Strategy
Sustainable development is an integral part of Ping An's strategy, ensuring the maximization of long-term value. The company is committed to addressing customer needs by providing an integrated finance model that includes healthcare and senior care services. By continuously improving its corporate governance and risk management frameworks, Ping An is actively promoting green initiatives that support both economic and environmental sustainability.
Serving Millions with Integrated Financial Solutions
Staying true to a customer-centric approach, Ping An serves around 236 million clients through a comprehensive financial model that combines various accounts and product offerings. With a strong emphasis on customer satisfaction, the company strives to deliver financial solutions that are efficient, cost-effective, and time-saving. Recently, the Group reported that approximately 24.9% of its retail customers hold four or more contracts, reflecting a high customer retention rate of 97.8%, with nearly 88 million customers maintaining multiple contracts across the Group's subsidiaries.
Health and Senior Care Ecosystem
In response to China's aging population, Ping An has innovatively established its managed care model. This unique framework merges online and offline health services, creating an ecosystem that effectively addresses the diverse health and senior care needs of its customers.
Collaborative Efforts in Healthcare
Ping An boasts an extensive healthcare network, comprising approximately 50,000 medical professionals across various facilities. This network enables the company to collaborate with over 1,300 health institutions worldwide, enhancing the support available to customers both domestically and internationally.
Commitment to Environmental Health
Ping An has made significant progress in its green finance initiatives, positioning itself as a leader in sustainable investments. By mid-2024, the company had allocated RMB124.88 billion to green insurance investments and maintained an impressive balance of RMB164.63 billion in green loans, all while working towards its goal of achieving operational carbon neutrality by 2030.
Employee Initiatives and Welfare
Understanding the importance of talent retention, Ping An offers a Long-term Service Plan and Key Employee Share Purchase Plan to support employee development. The company provides an extensive training program with 375 course options, and last year, the average employee received 45.1 hours of training. With a workforce of 289,000, women make up about 51% of the total employees.
Social Responsibilities and Community Engagement
Ping An plays a vital role in responding to natural disasters, utilizing its insurance capabilities for disaster relief efforts. In 2023 alone, the company paid out approximately RMB2.9 billion in disaster insurance claims while actively engaging in various community support initiatives.
Investment in Education and Community Development
As part of its ongoing commitment to sustainable development, Ping An has pledged to construct 119 Hope Primary Schools to enhance rural education and has mobilized over 500,000 employee and agent volunteers for community service projects.
Aiming for Global Leadership
With the vision of becoming a world-leading integrated financial, health, and senior care services group, Ping An remains dedicated to high-quality growth and sustainable progress. The company is focused on creating value for its customers, employees, and shareholders while upholding high standards of corporate governance.
Frequently Asked Questions
What is the Hang Seng Corporate Sustainability Index?
This index acts as a benchmark for identifying companies that excel in sustainability through a rigorous evaluation process.
How long has Ping An been included in this index?
Ping An has been a part of the Hang Seng Corporate Sustainability Index for 14 consecutive years.
What is Ping An’s strategy regarding sustainability?
Ping An emphasizes sustainable development by integrating financial services with healthcare and senior care initiatives.
How does Ping An support community development?
Through charitable contributions and volunteer programs, Ping An enhances education and effectively responds to emergencies.
What are Ping An's goals for environmental protection?
Ping An aims for operational carbon neutrality by 2030 while making significant investments in green loans and insurance initiatives.
