Piedmont Advantage Credit Union Celebrates Community Commitment
While many businesses take time off during holidays, Piedmont Advantage Credit Union embraces the spirit of service. On a recent holiday, employees engaged in heartfelt community service by preparing meals, organizing donations, and listening to the stories of neighbors facing financial struggles. This day has a special name: Simply Service Day, a cherished tradition that transforms a federal holiday into a celebration of purpose and community engagement.
About Simply Service Day
Simply Service Day is a concept deeply rooted in the credit union's mission and values. Since its inception in 2021, this annual event emphasizes the credit union's commitment to serving its members and the broader community. According to the PACU President & CEO, "Simply Service Day reflects our purpose statement and brand promise: 'More Than Banking. It's Belonging.' This meaning underscores the importance of being present for our members, shoulder-to-shoulder with our neighbors, and extending a helping hand where needed most."
Employee Engagement and Impact
This year, PACU collaborated with ten organizations throughout North Carolina. They've volunteered at various sites, including City Lights Ministry, Good Shepherd, Goodwill, Help Inc., and Ronald McDonald House, among others. Each organization addresses crucial needs in the community, whether it’s providing housing, hunger relief, or health services. Such interactions enable employees to gain a fuller understanding of the challenges faced by those in their communities, enhancing their ability to support members effectively.
Empathy Through Service
The volunteer experiences not only benefit community members but also shape how employees approach their work. As Assistant Vice President of Organizational Development, Jean Golden-Rumer explained, “When employees see families' challenges firsthand, it deepens our empathy and reinforces our commitment to financial solutions.” By giving back, employees connect more profoundly with their mission, regardless of their role within the organization.
Notably, for employees typically working behind the scenes, here lies a powerful opportunity to emerge from their usual routines. Simply Service Day acts as a reminder that every employee plays a vital part in a larger purpose of improving lives. Interdepartmental collaboration on this day highlights teamwork, as colleagues work together to prepare meals and gather supplies for those in need. Golden-Rumer cherishes the memories created during this joint effort, promoting unity and compassion.
Reflections on Service
Golden-Rumer remarked on service being about both contributions and connecting as a team. With her roots in an underserved area, she feels immense pride and purpose in working for an organization that values giving back. “I hope we continue this tradition for years to come,” she expressed, illustrating the hope and pride such service can inspire.
President Dion Williams also emphasized the significance of this day. He believes that Simply Service Day provides all employees the opportunity to experience the impact of genuine service personally. “It’s a statement of who we are and how we aim to affect our communities positively.” This shared commitment to serving enhances the relationship between PACU and its members, ultimately fostering a stronger bond built on community trust and respect.
About Piedmont Advantage Credit Union
Piedmont Advantage Credit Union, established in 1949, began with a mission to support the financial needs of Piedmont Aviation and its employees. Over the years, it has expanded its services and now caters to a diverse community. Headquartered in Winston-Salem, this member-owned, not-for-profit cooperative financial institution operates multiple branches and offers a range of financial products to individuals living or working across six counties in North Carolina.
By bridging financial service with community engagement, Piedmont Advantage Credit Union continues to prioritize its members' needs while fostering connections that extend beyond banking.
Frequently Asked Questions
What is Simply Service Day?
Simply Service Day is an annual tradition at Piedmont Advantage Credit Union that encourages employees to engage in community service activities instead of observing a day off.
How does PACU choose organizations to volunteer with?
PACU collaborates with various organizations based on the diverse needs of the communities they serve, ensuring a wide-ranging impact on issues like housing, hunger, and health.
What are the benefits of participating in community service for employees?
Participating in community service fosters empathy, enhances teamwork, and enables employees to understand the real challenges faced by the members they serve.
Why is service important to Piedmont Advantage Credit Union?
Service is integral to PACU’s mission of going beyond banking and fostering a sense of belonging among its members and the community.
How can members get involved?
Members can engage with PACU's community initiatives or participate in volunteer opportunities coordinated by the credit union.
