PacketWatch Unveils Innovative Cybersecurity Solution
A proactive approach to eliminating frustration in cybersecurity retainers.
PacketWatch, a leader in packet-level network threat hunting, announces the launch of Rapid Response Assurance (RRA). This unique service provides incident responders with immediate access to historical packet-level telemetry in the event of a cyber incident.
The newly introduced service surpasses traditional cybersecurity retainers, which often result in frustration and misaligned expectations. These traditional models involve prepaying for incident response hours, leading to underutilized resources and diminishing returns on service engagement.
PacketWatch advocates for a more proactive strategy. With Rapid Response Assurance, clients can enjoy immediate value and peace of mind, reducing the overhead associated with traditional engagement paradigms.
As soon as the packets are collected, analysts are equipped with the data needed for thorough investigations of cyber incidents. The integration of quarterly threat hunting sessions allows expert analysts to gain a deeper understanding of client environments and share insights on potential vulnerabilities.
Chuck Matthews, CEO of PacketWatch, emphasized that the distinguishing features of this service include continuous packet-level data capture, access to expert analysts, and regular threat hunts to identify anomalies: "Rapid Response Assurance empowers our clients to be proactive. When a cybersecurity incident occurs, our analysts are already familiar with their network. The response team can swiftly 'rewind' to review seven days of forensic data prior to the incident. This capability enhances the speed and efficiency during critical incidents."
The features of Rapid Response Assurance comprise 24/7 incident response, complete packet capture sensors, a week's worth of stored network activity, expert security analysts, a pre-negotiated incident response agreement, and access to CrowdStrike's complete suite of tools during an incident through a partnered Engagement License Provider. Additionally, it includes quarterly threat hunts and monthly cyber threat intelligence reports, with pricing competitive to traditional retainers.
For organizations with more complex network environments, PacketWatch offers the Rapid Response Assurance Plus (RRA+) service. This option provides customizable upgrades, such as comprehensive monthly threat hunts and extended storage of network activity.
To learn more about Rapid Response Assurance, visit www.packetwatch.com or contact them at 1-800-864-4667.
About PacketWatch
PacketWatch specializes in packet-level network analysis and proactive human-driven threat hunting to identify risks that traditional cybersecurity tools may overlook. Their threat-hunting platform is available in fully managed, co-managed, or self-managed formats, making them one of the few providers associated with CrowdStrike's Partner-Delivered Incident Response program. For comprehensive information about their offerings, visit www.packetwatch.com.
Contact:
Sean McGovern
Vice President of Sales
PacketWatch
480.444.7064
Frequently Asked Questions
What is Rapid Response Assurance?
Rapid Response Assurance is an innovative cybersecurity service by PacketWatch that provides immediate access to historical packet-level telemetry during cyber incidents.
How does Rapid Response Assurance differ from traditional retainers?
Unlike traditional models, it eliminates the frustration of underutilization by offering continuous data capture and proactive incident response.
What are the main features of the Rapid Response Assurance service?
Key features include 24/7 incident response, a week's worth of stored network activity, access to expert analysts, and monthly cyber threat intelligence reports.
Does PacketWatch offer additional services?
Yes, they provide Rapid Response Assurance Plus, which includes customizable features like enhanced threat hunts and extended storage capabilities.
How can I contact PacketWatch for more information?
For inquiries, you can call 1-800-864-4667 or visit their website at www.packetwatch.com.
