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Oracle Enhances Hospitality Solutions with New Payment Features

Oracle Enhances Hospitality Solutions with New Payment Features

Introducing Advanced Payment Solutions by Oracle

Oracle is reimagining the landscape of hospitality solutions by introducing innovative payment features designed to enhance guest experiences and operational efficiency. Their latest update includes options for charitable giving at checkout, expanded payment devices, and new regional availability, ensuring a seamless experience for both guests and hospitality brands.

Elevating Charitable Giving

A standout feature of the updated Oracle Payments platform is the ability for hospitality brands to facilitate charitable donations directly at the point of sale. This initiative is meant to enhance customer engagement during checkout, turning a simple transaction into an opportunity for guests to contribute to meaningful causes.

Benefits for Hospitality Brands

Integrating charitable giving into the payment process not only boosts guest satisfaction but also enhances the brand's image in the community. As stated by Matthew Gilmour, a leader in technology for Big Boy Restaurant Group, providing guests with the option to give back is a win-win situation. This not only helps communities but aligns with Oracle's mission to simplify operations while fostering positive interactions.

New Features to Transform Operations

With the rollout of Oracle Payments in Canada, hospitality brands will have access to compliant solutions tailored to local contexts. This classic yet modern approach allows businesses to ensure local tax adherence while accepting various payment methods. Additionally, the platform now includes advanced payment devices that meet the current technological standards.

Advanced Payment Devices

The new VeriFone M450 multilane device boasts an intuitive 8" color touchscreen, accommodating various payment methods including EMV and mobile. Coupled with the AMS1 mobile terminal, hospitality staff can facilitate on-the-go checkouts with secure connectivity, ensuring an efficient payment process.

Streamlining the Customer Journey

Understanding the need for convenience, Oracle has also introduced simplified remote payment options. This allows hotels to send mobile-optimized payment links, making it easier for guests to manage payments from anywhere, thus enhancing the overall guest experience.

Integration with OPERA Cloud

Furthermore, Oracle Payments now integrates seamlessly with OPERA Cloud, expediting the check-in process for guests. This feature allows electronic registration and the review of terms and conditions to be completed online, providing an efficient and hassle-free experience.

Expanding Availability

In addition to hospitality establishments, Oracle Payments is broadening its reach to spas, gift shops, and parking services, ensuring that more venues can accept payments seamlessly. This united approach is part of Oracle's commitment to make payment transactions simpler and more reliable across various domains within the hospitality industry.

Driving Positive Connections

As Chris Adams, senior vice president of Industry Embedded Finance at Oracle, emphasizes, enabling charitable contributions and expanding payment capabilities allow brands to create lasting connections with their guests. By personalizing services and promoting operational efficiency, Oracle is dedicated to making each interaction count.

Join Us for Insights

For those interested in experiencing these innovative solutions firsthand, Oracle will showcase its offerings during upcoming hospitality summits. These events provide a platform for industry leaders to explore how Oracle’s solutions can reshape their operational strategies and foster stronger guest relationships.

Frequently Asked Questions

What new features does Oracle Payments offer?

Oracle Payments has introduced features such as charitable donations at checkout, new payment devices, and simplified remote payments.

How does Oracle support charitable giving?

Oracle now allows hospitality brands to enable charitable donations at the point of sale, enhancing guest engagement and community support.

In which regions is Oracle Payments now available?

Oracle Payments is now live in Canada and enhances support in various US locations, catering to regional compliance and preferences.

What is the benefit of integrating with OPERA Cloud?

Integration with OPERA Cloud streamlines the check-in process, allowing guests to register and pay efficiently online.

Who can benefit from Oracle Payments?

Hospitals, restaurants, spas, and other hospitality venues can all utilize Oracle Payments to accept transactions securely and efficiently, enhancing the guest experience.

About The Author

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The content of this article is based on factual, publicly available information and does not represent legal, financial, or investment advice. Investors Hangout does not offer financial advice, and the author is not a licensed financial advisor. Consult a qualified advisor before making any financial or investment decisions based on this article. This article should not be considered advice to purchase, sell, or hold any securities or other investments. If any of the material provided here is inaccurate, please contact us for corrections.

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