Mountain Laurel Dermatology Issues Notice Regarding Data Security
Mountain Laurel Dermatology (MLD) has recently informed individuals about a data security incident that may have compromised personal and protected health information. The organization emphasizes its commitment to maintaining the privacy and security of all information it holds and has proactively notified potentially affected individuals while offering resources to aid them.
Discovery of Suspicious Activity
On a recent date, MLD identified unusual activities linked to one of its external, cloud-based network systems. Responding promptly, MLD secured the system and sought assistance from independent experts for a thorough investigation. This inquiry uncovered that certain data might have been accessed or acquired without proper authorization. Following the incident, MLD dedicated efforts to pinpoint individuals whose information might be at risk, and collected essential contact details for notifications. These efforts were completed shortly thereafter, leading to the dispatch of letters to all individuals identified with a valid mailing address.
Information Potentially Affected
After a careful examination of the data potentially compromised, MLD noted that the incident may have involved various types of sensitive information, including names, dates of birth, Social Security numbers, insurance claims or billing information, test results, and details regarding medical treatment or diagnoses. It's important to note that not all individuals were affected in the same way, and access to MLD's electronic medical records system remained secure.
Enhancing Security Measures
Upon recognizing this incident, MLD took immediate action as outlined above and has since implemented measures to bolster the security of its network environment, working diligently to reduce the likelihood of a similar occurrence in the future. To assist individuals with inquiries or concerns, MLD has launched a toll-free call center, operational Monday through Friday from 8:00 AM to 8:00 PM Eastern Time, excluding holidays. Call center representatives can be reached at 833-380-4913.
MLD's Ongoing Commitment to Privacy
The safeguarding of personal and protected health information is of utmost importance to MLD. The organization sincerely regrets any inconvenience or distress caused by this incident and remains dedicated to ensuring the confidentiality and safety of all client information.
Frequently Asked Questions
What specific data was compromised in the incident?
The compromised data potentially included names, dates of birth, Social Security numbers, insurance claims, test results, and medical treatment information.
How was the incident discovered?
Unusual activity in an external cloud-based network system alerted MLD to the potential data breach prompting an investigation.
What actions is MLD taking in response to the incident?
MLD is reinforcing its security measures and has established a toll-free call center for inquiries regarding the incident.
Who can I contact for more information?
Individuals can reach the MLD call center at 833-380-4913 for assistance and further details.
What is MLD doing to prevent future incidents?
MLD is implementing enhanced security protocols to minimize the chances of data breaches occurring in the future.
