Monarch Healthcare Management Celebrates Award-Winning Communities
Monarch Healthcare Management, an esteemed provider of senior care services based in Minnesota, proudly announces that seven of its long-term care communities have been awarded the 2025 Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL).
Recognition of Excellence in Quality Care
This prestigious award represents the first of three progressive levels in the AHCA/NCAL National Quality Award Program. This program recognizes long-term and post-acute care organizations that are committed to quality improvement and resident-centered care.
Leadership Perspectives on the Award
“We are truly honored by this recognition as it highlights our dedication to delivering exceptional, resident-focused care,” expressed Paxton Wiffler, Chief Operating Officer of Monarch Healthcare Management. He continued, “These awards showcase the compassion, dedication, and continuous improvement mindset of our teams. We take pride in this achievement and even greater pride in the people behind it.”
Evaluation and Criteria for Excellence
The award applications undergo rigorous assessment by trained examiners, using the widely recognized Baldrige Performance Excellence Framework. Securing the Bronze Award opens doors for recipients to pursue the Silver – Achievement in Quality Award, which is the next tier in the program. Remarkably, 26 Minnesota communities received Bronze honors in 2025.
Monarch Healthcare Management's 2025 Bronze Award Recipients
The recipients from Monarch Healthcare Management include:
- Bethany on the Lake Assisted Living – Alexandria, Minnesota
- Crystal Seasons Living Center – Lake Crystal, Minnesota
- Green Prairie Rehabilitation Center – Plainview, Minnesota
- Mala Strana Assisted Living – New Prague, Minnesota
- Mala Strana Rehabilitation Center – New Prague, Minnesota
- The Estates at Bloomington – Bloomington, Minnesota
- The North Shore Estates – Duluth, Minnesota
Setting Standards for Quality Care
“These communities show exemplary leadership within the Monarch network, raising the bar for quality care in the region,” commented Marc Halpert, CEO of Monarch Healthcare Management. “Their achievement reflects not only commitment but also leadership, demonstrating what's possible when dedicated teams prioritize excellence, accountability, and the well-being of those they serve.”
Celebrating at a Major Event
The formal presentation of the awards is set to take place at the upcoming Delivering Solutions 25, the AHCA/NCAL Convention & Expo. This significant event will be held in Las Vegas, showcasing the best practices in health care from October 19-22, 2025.
Support from the Industry
The 2025 National Quality Award Program enjoys sponsorship from AHCA/NCAL Associate Business Members, which include prominent organizations dedicated to enhancing health care delivery.
About Monarch Healthcare Management
Founded in Eagan, Minnesota, Monarch Healthcare Management oversees more than 60 skilled nursing and assisted living communities statewide. The organization is focused on redefining the delivery of short-term rehabilitation and long-term care through person-centered practices and exceptional customer service.
About AHCA/NCAL
The American Health Care Association and National Center for Assisted Living is the voice of over 15,000 long-term care providers in the country. Through a combination of advocacy, education, and quality initiatives, AHCA/NCAL supports these providers in delivering premier care to nearly five million individuals each year.
Frequently Asked Questions
What is the significance of the Bronze Award?
The Bronze Award is the first level in the AHCA/NCAL National Quality Award Program, signifying a commitment to quality improvement in long-term care.
How many communities were recognized?
Seven communities from Monarch Healthcare Management received the prestigious Bronze Award in 2025.
What criteria are used to evaluate award applications?
Evaluations are based on the Baldrige Performance Excellence Framework, which focuses on performance excellence and quality in health care.
What does Monarch Healthcare Management aim to achieve?
Their mission is to redefine short-term rehabilitation and long-term care via person-centered care methods and high-quality service.
Where will the awards be presented?
The awards will be formally presented at the Delivering Solutions 25 event and Expo in Las Vegas.
