Microland Acknowledged as Leader in Intelligent Automation Services

Microland One of the Leading Innovators in Automation

Microland, a top-tier global digital transformation company, has recently gained recognition as a Leader in the US quadrant for Artificial Intelligence for IT Operations (AIOps) in the ISG Providers Lens Study for 2024 regarding Intelligent Automation Services. This acknowledgment reflects the company’s proactive approach and commitment to leveraging state-of-the-art technology for enhancing IT operations.

Understanding Intelligent Automation Services

The ISG Providers Lens Study 2024 shines a spotlight on comprehensive automation strategies that Intelligent Automation Service Providers offer. These strategies fuse advanced technological capabilities with organizational scalability, highlighting customer-centric designs, and automation tailored specifically for various business needs. Such an approach enables businesses to harness robust performance metrics, ensuring they meet contemporary demands efficiently.

Microland's Innovative AIOps Platform

At the core of Microland's success is its platform known as Intelligeni. This powerful AIOps solution delivers AI-driven automation that significantly boosts hybrid IT management. It streamlines incident resolution processes, ensuring organizations can respond quickly and effectively, enhancing overall scalability. The innovative Automated Ops model, built upon the Intelligeni platform, aims to cultivate resilient IT environments capable of navigating transitions with ease.

Powerful Observability and Insights

Intelligeni stands out by providing full-stack integration compatible with a multitude of monitoring sources, facilitating accurate health assessments and comprehensive visibility into IT operations. This level of observability equips organizations with the insight required to make informed, data-driven decisions.

Leadership Recognition and Statements

“We are honored to be recognized as a Leader in the ISG Providers Lens Study for 2024 for Intelligent Automation Services,” expressed Satish Sukumar, Senior Vice President and Global Head of Platforms at Microland. He emphasized that this recognition underscores their unwavering dedication to offering exceptional client experiences through groundbreaking AI-powered solutions that promote IT resilience and efficiency.

Echoing this sentiment, Sam Mathew, President of Microland, stated, “This recognition reinforces our relentless focus on empowering enterprises with intelligent, AI-driven solutions that not only refine IT operations but also pave the way for sustainable digital transformation.”

Expert Insights

Ashwin Gaidhani, the leading researcher on the study, mentioned that Microland provides an entire suite of platforms and guidance that enables clients to implement AIOps, thus fostering comprehensive insights into their IT infrastructure.

Significance of the ISG Providers Lens Study

The ISG Providers Lens Study is a critical resource for business and IT decision-makers, presenting transparent evaluations of various providers' strengths and weaknesses. This study categorically differentiates offerings by market segments and geographical focus, including analyses particularly relevant to the U.S. and European markets. Beyond that, it also highlights the increasing demand for multimodal talent and the significance of responsible automation practices.

For further details regarding Microland's AIOps solutions and insights from the ISG Providers Lens Study 2024, interested parties are encouraged to visit Microland’s website.

About Microland

Microland is pioneering in the field of IT infrastructure services and consulting, boasting a rich legacy of 35 years in delivering remarkable business outcomes. Situated in Bengaluru, the company recognizes the fundamental role that networks play in modern digital systems, supporting innovation. With a dedicated workforce exceeding 4,600 professionals, Microland offers a diverse range of next-generation technologies such as AI and automated operations across over 100 countries worldwide. The company’s focus is on delivering cutting-edge solutions across various domains, including cloud, data centers, and cybersecurity, among others. Industry analysts consistently recognize Microland for its innovative strategies and robust governance, aiming to foster an inclusive workspace where diverse talents can excel.

For more details, please visit their official website.

Frequently Asked Questions

What recognition did Microland achieve in 2024?

Microland was recognized as a Leader in the ISG Providers Lens Study for Intelligent Automation Services 2024.

How does Microland’s Intelligeni platform contribute to IT operations?

The Intelligeni platform enhances IT operations through AI-driven automation, improving incident resolution and scalability.

What is the significance of the ISG Providers Lens Study?

The study provides a transparent evaluation of service providers, helping business and IT decision-makers understand strengths and weaknesses.

How does Microland support digital transformation?

Microland offers next-generation technologies and automation solutions that drive operational excellence and enable sustainable digital transformation.

Where does Microland operate globally?

Microland operates in over 100 countries across regions, including Asia, Australia, Europe, the Middle East, and North America.

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