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Member One's New Leadership Team Driving Success After Merger

Member One's New Leadership Team Driving Success After Merger

Member One Unveils Leadership Team for New Beginnings

Member One, part of Virginia Credit Union, is excited to introduce its new regional leadership team following the recent merger that combined the two organizations, paving the way for a promising future. This important merger has formed a unified entity that serves close to 500,000 members across various regions in Virginia.

A Transformative Merger

The successful merger represents a significant milestone in Member One's evolution, reinforcing its dedication to delivering outstanding service to its members. The newly formed leadership team will be essential in ensuring a smooth integration across the Roanoke Valley, New River Valley, and Lynchburg markets.

Focusing on Local Engagement and Decision Making

As they step into this new phase, community engagement and localized decision-making will remain top priorities. Chris Shockley, President/CEO of Virginia Credit Union, highlights the need to strike a balance between continuity and change. This philosophy aims to effectively meet the specific needs of each market.

Introducing the Leadership Team

The diverse leadership team brings a vast amount of experience and a strong commitment to their roles, with the goal of enhancing services for members and increasing community involvement.

Tim Rowe: Market President

Tim Rowe, who has spent an impressive 38 years with Member One, is stepping into the position of Market President. With deep connections in the Roanoke area, he is dedicated to enhancing member services and boosting employee engagement. Rowe’s active participation in local organizations and youth sports highlights his commitment to community progress.

Jean Hopstetter: Senior Executive Vice President

With nearly 30 years of experience in the credit union sector, including 16 years at Member One, Jean Hopstetter takes on the role of Senior Executive Vice President. She will supervise integration efforts to ensure that member-facing operations and administrative support come together smoothly.

Dedication to Members

Throughout the integration process, which is expected to extend until 2026, Member One members can continue accessing their services via existing platforms and local branches. Importantly, there will be no job losses resulting from the merger, and all current branches will remain open for member service.

Laying a Strong Foundation for the Future

The leadership team is aware of the trust that members have placed in them. They are enthusiastic about the future and stress how the missions and cultures of both organizations align. This shared vision sets a strong foundation that prioritizes member success and community support.

Frequently Asked Questions

What is the primary aim of the new leadership team?

The main aim is to ensure a smooth integration of services while enhancing member engagement and fostering community collaboration.

Will any employees lose their jobs because of the merger?

No, there will be no job losses as a result of the merger between Member One and Virginia Credit Union.

When is the full integration expected to be completed?

The full integration process is projected to be completed by 2026, allowing for a seamless transition for all members.

How will members stay updated about the merger?

Members will receive timely updates through various communication channels, which include email as well as the Member One and Virginia Credit Union websites.

What importance does local involvement have in the new structure?

Local involvement is essential, as the leadership team emphasizes decision-making that addresses the needs of the communities they serve, ensuring customized services and support.

Lewis Wood
Virginia Credit Union
804-560-5664
lewis.wood@vacu.org

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