Melissa Lewis Appointed as Chief Operating Officer
Risk Strategies, a prominent national specialty insurance brokerage and risk management consulting firm, has recently appointed Melissa Lewis as the new Chief Operating Officer for Commercial Lines. This transition comes as Drew Carnase retires after more than three successful decades in the insurance industry.
Lewis Brings Transformational Leadership
Joining Risk Strategies in 2023, Lewis has played a pivotal role in shaping the company's operational strategies. She was instrumental in creating a comprehensive unification strategy to integrate various acquisitions into the firm. Furthermore, she established the Integration Management Office and developed a dedicated Business Operations team focused on enhancing corporate initiatives and improving support for teams and clients.
Strategic Vision for Commercial Lines Operations
In her new position as COO of Commercial Lines, Lewis will prioritize several key objectives:
- **Profitable Growth:** She aims to generate sustainable growth while increasing the firm's market share.
- **Support Systems for Teams:** Lewis plans to develop support mechanisms that will bolster sales and service teams, ensuring they are well-equipped to meet client needs.
- **Client Experience:** A consistent focus will be on delivering a top-tier client experience that positions Risk Strategies as a leader in the industry.
- **Commitment to Accountability:** Lewis intends to inspire a culture of accountability and ownership within her teams, fostering an environment where everyone is engaged and driven toward success.
Commenting on her new role, Lewis expressed her enthusiasm, stating, "I am eager to accept this new challenge. My extensive industry experience, combined with the robust foundation Drew has laid and the firm’s collaborative culture, will pave the way for our success in both the immediate future and beyond."
Paving the Way with Experience
Before joining Risk Strategies, Lewis held several significant positions throughout her 30+ year career, including Regional Operating Officer and Head of Client Service North America at a renowned brokerage firm. Her exceptional background and leadership skills will undoubtedly contribute to the firm’s ongoing evolution and enhancement of operations.
About Risk Strategies: A Leader in Risk Management
Risk Strategies has established itself as a leader within the North American specialty brokerage sector, providing a full suite of risk management services, property, and casualty insurance, employee benefits, and financial solutions. Ranked as the 9th largest privately held broker in the U.S., the firm serves a diverse clientele by accessing all major insurance markets and boasts over 200 offices across the continent.
They leverage expertise in multiple industries to deliver tailored solutions, making them a trusted partner for both businesses and individual clients.
Frequently Asked Questions
1. What is the role of Melissa Lewis at Risk Strategies?
Melissa Lewis has been appointed as the Chief Operating Officer of Commercial Lines, focusing on innovation and market growth.
2. What key objectives will Lewis pursue in her new role?
She will focus on generating growth, enhancing support systems for teams, ensuring a great client experience, and fostering commitment and accountability among staff.
3. What experience does Melissa Lewis bring to Risk Strategies?
Lewis has over 30 years of experience in the insurance industry, including past roles as Regional Operating Officer and Head of Client Service for a major brokerage.
4. How does Risk Strategies rank in the industry?
Risk Strategies is the 9th largest privately held broker in the United States, providing a range of risk management and insurance services.
5. Where is Risk Strategies located?
Risk Strategies operates from over 200 offices throughout North America, including key cities such as Atlanta, Boston, Chicago, and New York City.
