Strategic Partnership Between Master Meter and PureOps
Master Meter, a leading innovator in advanced water metering solutions, has formed an important partnership with PureOps, a well-respected provider of waterworks solutions. This collaboration is designed to improve services for water utilities, ensuring that customers receive top-notch support and innovative solutions in their operations.
Commitment to Service Excellence
Tim Hanes, President and CEO of Master Meter, highlights the company's commitment to delivering exceptional service and cutting-edge technologies to water utilities nationwide. He believes that PureOps, with its extensive resources and strong reputation for customer service, will play a crucial role in fulfilling this promise.
Recognizing Previous Partnerships
Master Meter appreciates the contributions made by their former distributor, Aquaflow Solutions, while also recognizing the evolving landscape of the water utility sector. With PureOps on board, customers can look forward to a wealth of expertise and enhanced service offerings that will improve their overall experience.
Ensuring a Smooth Transition
For current Master Meter customers, the transition to PureOps will be effortless. They will continue to receive the high-quality support they are used to, now enhanced by PureOps' extensive portfolio of solutions tailored to meet a variety of customer needs.
Expertise of PureOps
PureOps is a standout in the water management industry, offering a wide range of services that include operator support, troubleshooting, advanced metering services, and leak detection. Their expertise makes them a valuable partner for water utilities looking to optimize their operations and manage water resources efficiently.
Key Contacts for Customers
Customers with questions regarding Master Meter products and services can reach out to Dave Conaway, the Regional Sales Manager. His local presence ensures that customer needs are addressed with both expertise and familiarity. Additionally, PureOps has dedicated staff to handle inquiries effectively.
About Master Meter
Master Meter operates under the umbrella of Arad LTD, which is globally recognized for its leadership in water measurement solutions. The company is dedicated to providing state-of-the-art digital measurement tools and innovative water management software that are essential for enhancing revenue, improving efficiency, and promoting sustainable water use. Their diverse offerings include advanced technologies like Sonata and Octave Ultrasonic meters, Allegro AMI, and Harmony Encore MDM, showcasing their commitment to adapting to the evolving needs of the water utility sector.
About PureOps
PureOps focuses on delivering comprehensive water management solutions tailored to the specific needs of municipal water services. Their holistic approach covers various aspects of water utility management, ensuring that communities benefit from optimized resources and expert assistance.
Frequently Asked Questions
What is the purpose of the Master Meter and PureOps partnership?
The partnership is designed to enhance customer service and water management solutions for utilities, ensuring ongoing support and innovative technologies.
Who will be the primary contacts for customers after the transition?
Dave Conaway from Master Meter will be the main contact for inquiries, along with dedicated personnel from PureOps.
What services does PureOps provide?
PureOps offers operator support, troubleshooting, advanced metering services, and leak detection, among other water management solutions.
How will existing customers benefit from this partnership?
Customers will continue to receive exceptional service, now enhanced by the additional resources and expertise provided by PureOps.
What types of technologies does Master Meter offer?
Master Meter provides innovative smart water technologies, including ultrasonic meters and advanced water management software, aimed at improving operational efficiency.
