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Magnit Enhances Onboarding with ServiceNow's AI Solutions

Magnit Enhances Onboarding with ServiceNow's AI Solutions

A Better Way to Onboard Workers: Magnit's New Approach

Magnit™, a leading Integrated Workforce Management (IWM) platform provider, is rolling out a simpler, more coordinated way to bring workers on board. The effort builds on its collaboration with ServiceNow, a company known for AI-driven business transformation. By tapping into ServiceNow HR Service Delivery, Magnit is redefining how organizations welcome contingent workers—more clarity, fewer handoffs, and a single place to see what’s next.

What’s Changing in the Onboarding Flow

The redesigned experience focuses on what actually slows teams down. Automation handles routine steps so work moves faster and with fewer errors. Real-time visibility puts status at everyone’s fingertips—managers, new workers, and HR—so people can see what’s done and what’s due, reducing back-and-forth and avoidable delays.

Built for Today’s Workforce Pressures

Workforces are complex, and talent is tight. Organizations must attract and keep great people while navigating shortages and shifting needs. Magnit has developed Employer of Record (EOR) solutions that center the worker experience while fitting into the systems companies already use. The result is a connected onboarding process for EOR workers and a clearer view of the entire workforce in one place.

Empowering Managers and Workers

Teresa Carroll, CEO of Magnit, underscores the push to remove friction from outdated onboarding methods. “Today’s contingent workforce management is fraught with challenges. Our upgraded onboarding solution is designed to simplify these processes and empower clients to glean insights from a unified analytics system,” Carroll explained. The goal is practical: less administrative noise, more insight, and a smoother start for every worker.

Why This Matters

The enhanced onboarding system offers tangible benefits, including:

  • Automated workflows: Streamlined steps that cut manual effort and reduce errors, so tasks move from request to completion with fewer stops and starts.
  • Enhanced user experience: A clearer, more intuitive interface that helps contingent workers navigate what to do, when to do it, and where to find answers.
  • Faster worker deployment: Quicker time from offer to day one, helping teams stay productive and meet goals without waiting on paperwork.

How ServiceNow Fits In

ServiceNow’s capabilities support the core needs of HR leaders: productive employees and a better day-to-day experience. Gretchen Alarcon, Senior Vice President at ServiceNow, highlights the need for greater agility in onboarding. By pairing the automation of the Now Platform with Magnit’s solutions, organizations can deliver a consistent experience that serves both full-time and contingent workers without creating two separate tracks.

One Workforce, One View

Together, these platforms create a single picture of the workforce and the work in motion. That unified view streamlines steps, sharpens decision-making, and supports more strategic workforce planning. One workforce, one view—so leaders can act with confidence.

About Magnit

Magnit is a global leader in contingent workforce management. Backed by more than three decades of innovation, its Integrated Workforce Management (IWM) Platform helps organizations optimize talent, advance diversity goals, and run operations efficiently. With modern technology designed for the realities of today’s labor market, Magnit gives companies the agility to adapt as their workforce evolves.

Frequently Asked Questions

What problem is Magnit’s new onboarding approach solving?

It reduces the friction that slows onboarding—repetitive manual steps, unclear status, and scattered information—so workers can start faster and teams stay focused.

How does automation improve the experience for managers and workers?

Automation takes on routine tasks and handoffs, improving accuracy and speed. That means fewer bottlenecks for managers and less administrative burden for workers.

What role does ServiceNow play in the solution?

ServiceNow brings AI-driven automation and real-time visibility through HR Service Delivery and the Now Platform, which, when combined with Magnit’s solutions, supports a more seamless onboarding experience.

How are Employer of Record (EOR) workers supported?

Magnit’s EOR solutions connect with existing systems to create a cohesive onboarding process for EOR workers, giving clients a more complete view of their workforce in one place.

Why is a unified analytics system important?

With one set of insights, leaders can see progress, spot issues early, and make more informed decisions about staffing and planning—without piecing together data from multiple sources.

About The Author

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