WTW Appoints Alena Kharkavets as New Claims Leader

WTW Welcomes Alena Kharkavets as North American Claims Head
WTW (NASDAQ: WTW), a leading global advisory and broking company, is thrilled to announce the appointment of Alena Kharkavets as its new Head of Claims for North America within the Insurance Consulting and Technology (ICT) sector. This strategic move is designed to enhance WTW's capabilities and service offerings to clients.
Alena Kharkavets: A Leader with Extensive Experience
Kharkavets comes to WTW with nearly two decades of experience from Intact Financial Corporation, which stands as Canada's premier property and casualty insurance provider. During her tenure there, she excelled in senior roles, developing a robust understanding of pricing, claims, underwriting, M&A, and digital solutions.
Her vast expertise positions her well to leverage WTW's innovative approaches in advancing claims analytics, especially by integrating data science and artificial intelligence into the claims process. This initiative aims to foster improved claims outcomes for both insurance carriers and their clients.
Transforming Claims for Better Outcomes
In her new role, Kharkavets is not just focusing on claims but also aims to provide strategic guidance on utilizing data and analytics to enhance decision-making across organizations. Her work is expected to create significant value and insights for WTW's clients beyond the traditional claims sphere.
Insight from Leadership
Laura Doddington, Head of Personal and Commercial Lines for North America at WTW, shared her enthusiasm regarding Kharkavets' appointment, stating, “Alena is a recognized leader in insurance pricing and claims analytics, and we are excited to have her join our team. Her deep expertise, technical skills, and commitment to data-driven decision-making will be major assets to our clients.”
Kharkavets’ Vision for the Future
Expressing her excitement about joining WTW, Alena Kharkavets remarked, “I am excited to be given the opportunity to work with WTW’s hugely experienced and talented ICT team. I look forward to harnessing and extending WTW’s market-leading technology capabilities and innovations to deliver solutions that generate exceptional value to our clients and build upon WTW’s reputation for excellence.”
About WTW
WTW is dedicated to providing data-driven, insight-led solutions in the domains of people, risk, and capital. With a firm presence in 140 countries, WTW combines global perspectives with local expertise to help organizations refine their strategies and enhance their resilience while driving performance. The company fosters a collaborative environment to uncover opportunities for sustainable success and offers strategic insights that empower client decision-making.
To learn more, visit wtwco.com.
Media Contact
Andrew Collis: +44 7932 725 267 | Andrew.Collis@wtwco.com
Arnelle Sullivan: +1 (718) 208-0474 | Arnelle.Sullivan@wtwco.com
Frequently Asked Questions
Who is Alena Kharkavets?
Alena Kharkavets is the newly appointed Head of Claims for North America at WTW, with extensive experience from Intact Financial Corporation.
What role will Kharkavets play at WTW?
She will lead claims analytics improvements and focus on embedding data science and AI into claims processes for better outcomes.
Why is this appointment significant?
Kharvets’ background in insurance pricing and claims analytics will enhance WTW's offerings and strengthen client relationships.
What is the focus of WTW?
WTW provides data-driven solutions in people, risk, and capital, serving clients across 140 countries.
How can I learn more about WTW?
Visit the official website at wtwco.com for more information on their services and insights.
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