Understanding Labor Costs in Real Estate Brokerage Sector

Labor Cost Index Overview
Labor Cost Efficiency Diverges Widely Between Profitable and Unprofitable Real Estate Brokerages
AccountTECH has published its latest Labor Cost Index, highlighting labor costs as a percentage of income for residential real estate firms. This report sheds light on spending trends across the market, allowing brokerages to benchmark and identify areas for improvement.
For the current period, the Labor Cost Index stands at 5.12565%, reflecting an average of labor costs relative to income for organizations adhering to GAAP reporting standards. This figure provides crucial insights into the operational efficiency of brokerages.
Historical Labor Cost Trends
The historical data offers a comparison of previous years' labor cost index:
Yearly Labor Cost Index Comparison
- 2025: 5.12565%
- 2024: 5.2312%
- 2023: 5.63725%
- 2022: 5.14705%
- 2021: 4.73485%
- 2020: 4.14585%
- 2019: 5.6115%
- 2018: 6.18505%
- 2017: 7.2376%
- 2016: 5.5201%
This data indicates a modest reduction, with the current index falling to approximately 98% of last year's figure and matching levels of July 2022, while being significantly higher than the figures from July 2020.
Profitability Analysis of Brokerages
Insights from the report reveal striking differences between profitable and unprofitable companies.
Profitable Companies
From the current analysis, organizations operating profitably have reported a labor cost index of 4.7418%. Notably, since 2019, these companies have consistently maintained their labor costs at or below 5% of income, demonstrating effective cost management and expense controls.
This disciplined approach to expenses is crucial for sustaining profitability in the competitive real estate market.
Unprofitable Companies
Conversely, unprofitable companies show a dramatically higher labor cost index of 8.6392%, underscoring the challenges they face. With a median gross profit margin of just 18.24% and non-wage expenses around 7.63%, the data suggests that any brokerage with labor costs exceeding 10.6% of income runs a considerable risk of failing to break even.
Labor Cost Per Agent
The index also reveals that in this period, the Labor Cost per Agent value reached $349.19, a significant decrease from last year's peak of $416.65, which was the highest recorded in this ongoing analysis.
The Importance of Expense Discipline
Mark Blagden, CEO of AccountTECH, commented on these findings, stating, "The recent labor cost index highlights that brokerages achieving profitability effectively manage their expenses, keeping them below 5% of income. In contrast, those with elevated labor costs face significant barriers to profitability. The results clearly indicate that strict control of expenses is crucial for success in real estate operations.”
About AccountTECH
The AccountTECH Real Estate Brokerage Financial Health Index Series offers valuable monthly benchmarks across important financial indicators, including EBITDA margin, gross profit margin, and labor costs. Their three decades of specialized accounting in real estate allow them to compile one of the most comprehensive datasets available.
Frequently Asked Questions
What does the Labor Cost Index indicate?
The Labor Cost Index reflects the ratio of labor expenses to income, providing insights into expense management within real estate brokerages.
How do profitable and unprofitable companies compare on labor costs?
Profitable companies maintain an index around 4.7418%, while unprofitable firms face much higher costs at 8.6392%, highlighting their financial struggles.
What was the Labor Cost per Agent in July 2025?
The Labor Cost per Agent was $349.19, a notable decline from the previous peak of $416.65.
How does AccountTECH gather its data?
AccountTECH uses a combination of financial reporting from brokerages to maintain its comprehensive dataset, ensuring accurate benchmarks.
Why is expense discipline important in real estate?
Expense discipline is critical as it determines the ability of brokerages to sustain profitability against the backdrop of fluctuating market conditions.
About The Author
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