Truecaller Partners with Telness to Secure Business Communications

Truecaller and Telness Collaboration
Truecaller and Telness are joining forces in a strategic partnership aimed at improving security in business communications. This collaboration opens up new opportunities for thousands of companies in Sweden, allowing them to verify their identities using Truecaller's innovative platform. This partnership heralds the launch of Truecaller for Business, extending their business services to the Swedish market.
The Importance of Call Verification
Recent studies indicate that a significant percentage of calls from unknown numbers—64%—go unanswered in Sweden. Truecaller’s business service endeavors to mitigate this issue by enhancing call clearances, ensuring critical communications are not overlooked. The platform showcases verified business identities on both iPhone and Android devices, minimizing the risk of fraud to recipients.
Benefits for Businesses and Consumers
With the introduction of verified identities for Telness' business clients on Truecaller's platform, both efficiency and security in phone communications will see considerable enhancement. This verification process instills a sense of safety and trust among consumers, making them more receptive to the calls they receive. Thanks to Truecaller’s extensive reach, which currently supports enterprises in over 30 international markets, the service position itself as a fast-growing revenue stream.
Expert Insights on the Partnership
Fredrik Kjell, COO at Truecaller, expressed enthusiasm about this strategic alliance, stating, "We are excited to bring our business offerings to Sweden through the collaboration with Telness. Our customer base has largely been concentrated in India and the Middle East, and with our expansion into Sweden, Europe, and the U.S., we are looking forward to fostering a fruitful partnership that enhances communication security and efficiency."
Telness’ CEO, Vahdat Zehtab, emphasized the importance of customer experience, noting, "We’re thrilled to be the first operator in Sweden to partner with Truecaller. This collaboration stands to significantly elevate our service offerings, ensuring a safer and more reliable experience for our business clientele. Together, we aim to establish a long-standing partnership that will enhance services, possibly introducing AI-driven fraud protection in the future."
About Truecaller
Truecaller, designated as TRUE B, is a premier global platform specializing in verification and blocking unwanted communications. It serves over 433 million active users, seamlessly integrating into everyday communication practices. Truecaller’s business solutions not only enhance corporate call experiences but also foster trust and security in customer interactions. With over 2,500 companies validated on its platform, Truecaller provides advanced features that significantly combat fraud and phone-related scams.
About Telness
Telness is recognized as one of Sweden's leading mobile service providers focusing primarily on entrepreneurs and business owners. The company is committed to delivering exceptional customer experiences, facilitating reliable mobile services through Telia's network without convoluted contracts or hidden charges. Their self-service portal and cloud-based switchboard allow businesses the flexibility to manage communications effortlessly, making Telness the preferred operator for those who prioritize quality and straightforward solutions.
Frequently Asked Questions
What is the main goal of the Truecaller and Telness partnership?
The partnership aims to enhance security in business communications by allowing companies to verify their identities on Truecaller’s platform.
How does Truecaller’s verification system benefit users?
The verification system helps reduce unanswered calls from unknown numbers and lowers the risk of fraud by displaying confirmed business identities.
In what markets does Truecaller currently operate?
Truecaller operates in over 30 international markets, primarily focusing on areas like India, the MEA region, and now Sweden.
What features does Truecaller offer for businesses?
Truecaller offers identity verification, brand authenticity in calls, and advanced communication features aimed at reducing fraud and enhancing customer security.
Who can benefit from Telness's services?
Telness primarily caters to entrepreneurs and business owners who seek reliable mobile services with no unexpected fees or complicated contracts.
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