Teleperformance Expands Reach with the New Acquisition
Teleperformance's Strategic Acquisition of ZP Better Together
In a significant move towards broadening its service capabilities, Teleperformance (TP), a renowned leader in digital business services, has successfully concluded the acquisition of ZP Better Together. This company, recognized for its rapid growth, specializes in providing essential language solutions and innovative technology platforms tailored for the deaf and hard of hearing community in the United States.
Details of the Acquisition
The announcement followed the completion of the acquisition, which received swift approval from regulatory authorities. This partnership is set to be officially operational, with ZP Better Together's financial operations being integrated into Teleperformance's framework from February 1, 2025.
Enhancing Language Solutions
The integration of ZP Better Together into Teleperformance represents a vital step in expanding essential services for individuals who are deaf or hard of hearing. By leveraging its advanced technology and dedicated teams, Teleperformance aims to enhance customer care by making it more accessible and effective.
Commitment to Accessibility
With this acquisition, TP demonstrates its unwavering commitment to accessibility in communication. The company believes that everyone deserves effective communication solutions, putting them at the forefront of enhancing community engagement and support.
About Teleperformance Group
As a global leader in digital services, Teleperformance (TEP – ISIN: FR0000051807) continually strives to harmonize advanced technology with human empathy. This approach not only enhances customer care but also serves the world’s premier brands and their consumers effectively and safely. The group's extensive offerings include front office customer support to back-office operations, consulting, as well as high-value digital transformation services.
Financial and Social Responsibility Highlights
Recently, Teleperformance showcased its robust performance, reporting a consolidated revenue of €8.34 billion (approximately $9 billion) and a net profit of €602 million. Its shares are actively traded on the Euronext Paris market and reflect TP's dedication to various corporate social responsibility initiatives, including being part of various ESG indices since 2015.
Looking Forward
The acquisition of ZP Better Together marks an exciting chapter for Teleperformance as it seeks to expand its portfolio and further its mission to provide technology-enhanced customer support. With a well-established foundation and commitment to accessibility, Teleperformance is poised to set new benchmarks in the industry.
Frequently Asked Questions
What is the significance of Teleperformance acquiring ZP Better Together?
This acquisition enhances Teleperformance's ability to provide crucial language solutions specifically designed for the deaf and hard of hearing community.
When will the financial operations of ZP Better Together begin to be integrated?
The financial operations will be officially consolidated into Teleperformance from February 1, 2025.
What are Teleperformance's main services?
Teleperformance offers a range of digital business services, including customer support, operations consulting, and high-value digital transformation services.
How has Teleperformance performed financially recently?
In its latest financial report, Teleperformance recorded a consolidated revenue of €8.34 billion and a net profit of €602 million.
What indices is Teleperformance listed on?
Teleperformance is included in several indices, such as the CAC 40, STOXX 600, and S&P Global 1200 ESG.
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