Surf Internet Marks 25 Years of Connectivity and Growth

Surf Internet Commemorates 25 Years of Service

In a remarkable milestone, Surf Internet celebrates a significant anniversary, marking its journey as a pioneer in fiber-optic broadband. Over the last 25 years, this innovative company has transformed how communities connect, providing reliable, high-speed internet solutions to countless individuals and families. The celebration highlights Surf Internet’s commitment to advancing connectivity across the Great Lakes region.

Foundational Journey of Surf Internet

Initially launched as MapleNet, Inc., Surf Internet began its journey as a small dial-up internet service provider. The evolution into Surf Air Wireless took place in 2015 alongside a growing demand for faster and more reliable internet services. The pivotal shift towards fiber-optic internet came in 2019, leading to the rebranding of the company as Surf Internet in 2022.

Today, the company proudly serves over 50,000 customers, supported by a dedicated workforce of more than 300 employees. This dedication to service and customer satisfaction has been at the heart of Surf’s philosophy since its inception.

A Commitment to Customer Satisfaction

Surf Internet has established a transparent pricing model with its Price-Lock for Life guarantee, ensuring that the starting rates for service plans remain constant for the lifetime of an account. This customer-centric approach is complemented by a no-contract policy, allowing greater flexibility and peace of mind for users.

“Each mile of fiber we install signifies an opportunity for families to thrive and communities to grow,” stated Kevin Bush, Chief Revenue Officer. The company recognizes the role of local partnerships and strategic investments in enhancing its broadband network.

Major Accomplishments and Recognition

The journey of Surf Internet has been supported by more than $57 million in grant funding, as well as investments from major firms, facilitating the expansion of broadband access in underserved areas. Many accolades highlight Surf's commitment to excellence, including:

• Recognized as a Top 100 Fiber Provider by Broadband Communities
• Awarded Best Places to Work in Indiana
• Chosen as Best Internet Provider and Best Telecommunications Firm in Michiana
• Inducted into Junior Achievement Technology Hall of Fame
• Honored as Business of the Year by the Elkhart Chamber of Commerce

Future Aspirations of Surf Internet

As Surf Internet reflects on its strong legacy, its sights are set firmly on the future. Plans are in place to expand its already extensive fiber-optic system, aiming to serve over 250,000 homes and businesses by 2025. The company’s subscriber base is expected to grow to 75,000 customers within this time frame.

Moreover, Surf's special funding team is diligently pursuing opportunities through federal grants, particularly via the Broadband Equity, Access, and Deployment (BEAD) Program. This initiative is part of Surf's continued effort to eliminate the digital divide and enhance connectivity in essential areas.

About Surf Internet

Surf Internet is not just an internet provider; it is a catalyst for connectivity in the Great Lakes region. With a dedicated team of more than 250 individuals, Surf is deeply invested in the communities it serves. The company provides high-speed, reliable internet access, focusing on underrepresented, rural communities, thereby promoting greater access to essential resources.

Headquartered in Elkhart, Indiana, Surf Internet operates additional offices across various locations, enhancing its service capabilities and customer engagement. To learn more about Surf Internet, visit their official website.

Frequently Asked Questions

What is the history of Surf Internet?

Surf Internet started as MapleNet, Inc. and evolved over the years to become a leading fiber-optic broadband provider, rebranding as Surf Internet in 2022 after launching its fiber-optic services in 2019.

How does Surf Internet guarantee customer satisfaction?

Surf offers a Price-Lock for Life guarantee, ensuring that starting rates for services stay the same for as long as the account is active, alongside a no-contract model for customer flexibility.

What recognition has Surf Internet received?

Surf has been named a Top 100 Fiber Provider, among the Best Places to Work in Indiana, and has achieved multiple awards as an internet and telecommunications leader.

What are Surf's future plans?

Surf Internet plans to expand its fiber-optic network to reach over 250,000 homes and buildings by 2025 and increase its subscriber base to 75,000 customers.

How is Surf Internet addressing the digital divide?

The company actively seeks federal grants and partnerships to increase broadband access in underserved areas, focusing on initiatives like the Broadband Equity, Access, and Deployment Program.

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