Significant Savings Await PG&E Customers: Rate Plan Switch

Explore Energy Savings by Switching Rate Plans
Customers of Pacific Gas and Electric Company (PG&E) may discover that one small adjustment could lead to substantial savings on their energy bills. The company is urging each customer to ensure they are enrolled in the most economical rate plan available for their home or business.
By simply logging into their online account, customers can utilize the Rate Comparison tool to identify the best rate for their specific energy consumption patterns.
As PG&E anticipates stable electric rates for the remainder of the year, they also foresee that the combined costs for residential gas and electricity will remain flat through the end of this year and potentially decrease in the next.
While annual bills have mostly stabilized since early 2024, customers should be cautious of potential increases during the summer months due to higher energy usage for cooling. Therefore, being enrolled in the lowest-cost rate plan is crucial for managing those seasonal spikes.
Vincent Davis, senior vice president of customer experience at PG&E, emphasized the ease of switching plans, stating, "Switching to the lowest-cost rate is as simple as logging into your online account, comparing rate plans, and selecting the option that saves you the most money." This implies that customers could save without needing to alter their current patterns of energy use.
PG&E's rate comparison tool reviews each customer's energy usage over the past year, allowing the system to recommend the most affordable rate. Additionally, customers might find even greater savings by opting for a time-of-use rate and adjusting their energy consumption to off-peak hours, where prices are typically lower.
Customer Savings Potential in Fresno County
PG&E conducted an analysis of residential accounts in Fresno County, known for its hot climate. This analysis revealed that over 24,800 households could potentially save a remarkable total of $13.4 million annually by switching to their lowest-cost rate. Many households could save upwards of $300 each year, with some even seeing savings of up to $1,000.
Approximately 70% of customers analyzed could benefit by transitioning off the E-1 tiered rate, which operates on a two-tier pricing structure based on energy usage. As energy consumption increases, the cost per energy unit also rises. Transitioning to time-of-use rates offers more flexibility, as rates fluctuate depending on when energy is used throughout the day, week, or season.
For customers in Fresno County, even slight adjustments in their energy usage could yield further savings, especially by consuming energy during lower-rate periods.
Furthermore, PG&E commits to providing every eligible residential customer with an annual rate comparison during their service anniversary month, ensuring they remain informed about potential savings opportunities.
Additional Strategies for Savings This Summer
In addition to the rate comparison tool, PG&E presents various no-cost and low-cost solutions to assist customers in managing their energy consumption and expenses. Here are some options they offer:
- Budget Billing - This program averages your energy costs over the previous 12 months, leading to consistent monthly payments and reducing seasonal billing spikes.
- Home Energy Checkup - A complimentary online tool that evaluates energy use and offers tailored tips for saving money.
- HomeIntel - A free program that includes a Smart Audit and a dedicated energy coach for eligible customers with smart meters.
- Savings Finder - A personalized resource that identifies financial assistance, bill management options, and other helpful tools to alleviate monthly energy costs.
For customers facing difficulties in paying their energy bills, PG&E provides eligibility for assistance programs. Some notable programs include:
- California Alternate Rates for Energy (CARE) Program, offering a significant discount on gas and electric bills for qualifying customers.
- Family Electric Rate Assistance (FERA) Program, which offers discounts regardless of household size, facilitating a more manageable billing experience.
- Energy Savings Assistance (ESA) Program, contributing specific energy-saving improvements at no charge.
- PG&E Relief for Energy Assistance through Community Help (REACH), designed to help income-eligible customers with up to $300 in bill credits for past due balances.
- PG&E Match My Payment Program, which matches payments made by eligible low- to moderate-income customers to settle overdue bills.
- Low Income Energy Assistance Program (LIHEAP), which provides a one-time payment to assist customers in covering past due energy bills.
By identifying the most suitable rate plans and leveraging available programs, PG&E customers are well-positioned to manage their energy costs effectively while ensuring their homes remain comfortable during the warm summer months.
Frequently Asked Questions
How can I find out if I’m on the lowest-cost rate plan?
You can easily check your rate plan by logging into your PG&E online account and using the Rate Comparison tool available there.
Are there specific customer categories that benefit from switching?
Yes, any residential customer can benefit, especially those in areas with high energy usage, like Fresno County, where many can save hundreds annually.
What additional programs does PG&E offer for financial assistance?
PG&E has several assistance programs including CARE, FERA, and REACH designed to help customers manage their energy costs.
Is it necessary to change my energy usage to save money?
No, customers can save simply by switching to a lower-cost rate without altering their current energy usage.
What benefits does the Home Energy Checkup provide?
The Home Energy Checkup provides a personalized assessment of your energy use and offers tailored savings tips at no cost.
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