Shelley Joyce Takes the Helm as CTO at TSG, Ramping Up Innovation

TSG Appoints Shelley Joyce as New Chief Technology Officer

In a significant move to enhance its technology initiatives, TSG (The Strawhecker Group) has announced the appointment of Shelley Joyce as the Chief Technology Officer (CTO). With her extensive background in the payments industry, Shelley is set to lead TSG’s technological advancements and cater to the evolving needs of its clients.

Vision and Goals as CTO

As the newly appointed CTO, Shelley is tasked with designing and executing strategies that will fuel TSG’s technology growth. Her role will encompass a range of responsibilities, including the oversight of custom software solutions and the modernization of existing platforms. Recognizing the vital importance of point-of-sale (POS) innovation, her leadership will steer technical consulting and development projects that align with current market demands.

Leadership Support

In sharing his excitement about Shelley joining the team, Mike Strawhecker, President of TSG, emphasized the importance of modern technology in payment acceptance. He stated, “Shelley's experience, leadership, and drive will enable us to deliver cutting-edge solutions to our clients.” This signals TSG's commitment to remaining at the forefront of the payments industry.

Industry Expertise

Shelley Joyce arrives at TSG with an impressive background, previously serving as the CTO of Merchant Acquiring Technologies at Global Payments (NYSE: GPN). In that role, she was responsible for shaping the vision and strategy for merchant acquisition platforms, showcasing her ability to thrive in high-stakes environments. Her experience includes overseeing global processing platforms and implementing effective operational strategies to support various payment functionalities.

Shelley’s Perspective on Joining TSG

On her appointment, Shelley expressed enthusiasm about her new role, stating, “I’m honored to join the talented team at TSG. I’m excited to empower our clients with innovative solutions backed by our unrivaled merchant acquiring expertise.” Her focus will be on advancing the company’s unique advantages through specialized knowledge and data-driven insights, which are essential for delivering transformative technological solutions.

A Strong Foundation in Payment Technologies

Shelley’s extensive experience in the payment technology sector further solidifies her qualifications for this role. Before her tenure at Global Payments, she held key positions that honed her expertise. As CEO at Monetary, she developed a groundbreaking omnichannel commerce platform designed for small and medium-sized businesses (SMBs). Moreover, her time as VP of Product at Total Merchant Services was marked by her pivotal role in launching the Groovv POS system. Early in her career, as the CTO of Mercury Payments, she was instrumental in various critical software development and integration processes.

Commitment to Innovation

The decision to appoint Shelley as CTO underscores TSG’s unwavering commitment to innovation and excellence within the payments landscape. With her at the forefront of technology initiatives, the firm is well-positioned to continue delivering advanced solutions for its clients. TSG aims to help businesses navigate the complexities of the digital payments environment effectively. Shelley’s strategic mindset and industry insight will be vital in achieving these goals.

Client Engagement

TSG encourages businesses looking to enhance their technology capabilities to reach out. Interested parties can get in touch with TSG to discuss future technology needs and find out how their solutions can elevate business performance. TSG values collaboration and aims to be a partner in its clients' successes.

About TSG

TSG (The Strawhecker Group) stands as a globally recognized analytics and consulting firm, dedicated to supporting the entire payments ecosystem. With over 1,000 clients—including Fortune 500 companies and some of the world’s most valuable brands—TSG combines strategic services, market intelligence, and analytics to empower clients with actionable insights. Their expertise enables businesses to make informed, data-driven decisions that can significantly impact their operations.

Frequently Asked Questions

Who is Shelley Joyce?

Shelley Joyce is the newly appointed Chief Technology Officer (CTO) of TSG, bringing extensive experience from her previous role at Global Payments.

What are Shelley Joyce's main responsibilities at TSG?

As CTO, she will focus on advancing TSG's technology stack, overseeing software solutions, and enhancing the overall client technological experience.

How did Shelley Joyce contribute to the payment technology sector before joining TSG?

Before TSG, Shelley held significant roles, including CTO at Global Payments and CEO at Monetary, where she developed innovative payment solutions.

What is TSG's mission in the payments industry?

TSG aims to provide forward-thinking solutions that empower clients to thrive in a rapidly evolving digital landscape by delivering strategic insights and analytics.

How can businesses engage with TSG for technology needs?

Businesses interested in TSG's technology solutions can contact them online or inquire via phone to discuss their specific needs and explore potential collaborations.

About The Author

Dedicated Author and financial expert Logan Wright here, 29 years old. After earning an economics degree, I spent a number of years working in different financial industries. My great passion is enabling everyone, from any background or experience level, to understand and be literate in financial matters.

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