Richard J. Mattalian Joins Associa as VP of Operations

Exciting Leadership Change at Associa Community Management
Associa Community Management Corporation is enthusiastic about the appointment of Richard J. Mattalian as the new Vice President of Operations. Mattalian, a seasoned professional with over 20 years of experience in the property management sector, will take charge of enhancing client services, while also supporting community managers and administrative teams.
Richard Mattalian's Approach to Operations
Throughout his career, Richard has established himself as an influential operations executive recognized for creating operational excellence and enhancing client satisfaction. In his previous role at Homestead Management, he successfully oversaw the Central Region, where his leadership contributed to substantial growth in net income and client expansion while integrating advanced technologies. Prior to that, he was the Regional Director at FirstService Residential, where he played a crucial role in mentoring community managers, which ultimately improved account retention and operational performance.
Leadership Philosophy
Richard’s leadership philosophy emphasizes collaboration, accountability, and result-oriented strategies—principles that dovetail seamlessly with Associa’s mission to deliver outstanding community service. Jackie Thermidor, Branch President at Associa, expressed excitement about welcoming Richard, noting his stellar customer-oriented approach and his ability to positively influence both the team and clients.
Mattalian's Career and Contributions
Mattalian’s impressive career trajectory began by managing a substantial portfolio at Wilkin Management. He has honed his skills in overseeing a diverse range of residential and commercial properties across many buildings in a bustling metropolitan area, ensuring optimal management practices.
Academic Credentials and Associations
Equipped with a bachelor’s degree from William Paterson University, Richard also holds significant certifications, including CMCA®, AMS®, and PCAM® from the Community Associations Institute (CAI). His commitment to the industry is further evidenced by his role as Treasurer on the Board of the Countryside Manor Condominium Association and his involvement with CAI-NJ’s Managers Committee.
About Associa Community Management
With over 300 branch locations across North America, Associa plays a pivotal role in building sustainable communities for over 7.5 million residents. The company boasts a team of more than 15,000 dedicated professionals committed to delivering unmatched service through education, expertise, and innovative solutions. For more than 45 years, Associa has made a measurable difference in communities, continuously enhancing the quality of life for residents.
In conclusion, Richard J. Mattalian’s appointment marks a significant milestone for Associa, further reinforcing its dedication to operational excellence and client satisfaction.
Frequently Asked Questions
Who is Richard J. Mattalian?
Richard J. Mattalian is the newly appointed Vice President of Operations for Associa Community Management Corporation, with over 20 years of experience in the property management industry.
What is Richard’s leadership philosophy?
Richard emphasizes collaboration, accountability, and results, aligning closely with Associa’s commitment to exceptional service.
What are Richard’s academic credentials?
Richard holds a bachelor’s degree from William Paterson University and various professional designations, including CMCA®, AMS®, and PCAM®.
How long has Associa been in operation?
Associa has been operating for over 45 years, making significant contributions to community management.
What is Associa's mission?
Associa’s mission is to provide unparalleled service and expertise to enhance the quality of life in communities.
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