PSI Services Partners with Arizona for Licensing Exams and Education

PSI Services Appointed as Administrator for Arizona Licensing Exams
PSI Services has recently secured a pivotal contract with the Arizona Department of Insurance and Financial Institutions (DIFI). This partnership marks PSI's role as the main administrator for insurance licensing examinations and continuing education for insurance professionals throughout the state.
Effective Date and Transition
Starting from September 1, 2025, PSI will officially succeed the current service provider. This transition aims to optimize the testing and continuing education process for insurance professionals, all while maintaining Arizona's rigorous standards for exam integrity and security.
Enhancing Service Delivery for Candidates
The collaboration emphasizes Arizona's commitment to upgrading its licensure processes. According to Deputy Director of Insurance at DIFI, Lori Munn, this partnership is designed to foster a more efficient framework for insurance professionals aiming to obtain their licenses and fulfill continuing education requirements.
Flexible Testing Options for Candidates
PSI will introduce a multi-modal approach to test delivery, offering candidates the choice to take exams either in-person at secure locations or remotely through PSI's live online proctoring system. Such versatility is set to enhance access and convenience for candidates throughout the state.
New Examination Administration
In addition to licensing services, PSI will be responsible for administering the Mortgage Broker – Responsible Individual exam. Previously limited to monthly sessions at the DIFI office, candidates will now enjoy increased frequency and flexible scheduling options, accommodating both test center and online formats.
Commitment to Quality Testing Services
Jason McCartney, the Account Management Director at PSI, emphasized the company's goal to provide top-tier testing services, ensuring a smooth and reliable experience regardless of whether candidates choose to test at a PSI site or from home. Enhancing the integrity of the licensure process throughout every step is paramount.
Strengthening Arizona's Testing Landscape
This award signifies a strategic victory for PSI Services in the insurance examination domain. By consolidating services and advancing insurance licensure processes, Arizona is setting a precedent in national modernization efforts.
About PSI Services
PSI Services has a robust history in the testing field, delivering over 28 million tests annually across various sectors, including insurance, real estate, and finance. The company's dedication to technology-driven solutions fosters reliable testing experiences tailored to the needs of today’s candidates.
Contact Information
For media inquiries, please reach out to Karolyn Andrews via email at karolyn.andrews@psionline.com.
Frequently Asked Questions
What services will PSI provide in Arizona?
PSI will oversee insurance licensing examinations and manage continuing education for insurance professionals.
When will PSI start its services in Arizona?
PSI services will commence on September 1, 2025.
How will PSI improve the testing experience for candidates?
PSI will offer both in-person and remote testing options, enhancing flexibility and access.
What is the impact of this contract for Arizona?
This partnership aims to modernize the licensure process, benefiting both professionals and consumers.
Who can be contacted for more information?
Media inquiries can be sent to Karolyn Andrews at PSI Services via the provided email address.
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