IMO their PPS targets are staggering, and penny, sub-penny, nickel....these are small and consuming battles that won't get them there.  The big task is lining everything up in time to capitalize on the Fed loosening of MMJ in a big way.  I am sorry you have had bad luck but I've called many times (have them on my favorites) and always gotten an answer, and feel secure in the answers I received.  I think they are aiming at dollars, and trying to win the big battles to position them for that.  But on my recent phone call he did say they were gonna make it a priority to show cash.  That should do it.  And that's soon.