Etrade official message about EGOC - "I have received notice that since the reverse split could not be processed electronically, a physical exchange of certifications is what is causing the delays in the processing of the split. Our operation department is currently working on exchanging the shares, but we do not have an ETA at this time. Once we receive the new shares, your account will be updated accordingly. Please allow me to apologize for the inconvenience this matter may cause."