Thanks docj for the suggestion, but that is already behind me. Joe contacted the TA, and they confirmed that the problem is not on their side, and they advised me to get in touch with my broker. They tried to investigate for me, and came to the conclusion that they can't do anything for me, but suggested to wait until the IPO.date is getting closer and then talk to their general distributor again. But nevertheless, fact of the matter is that I have never seen any of these NGIO dividend shares, even though I have received the related GNBT dividrnd shares.
As mentioned in my last post, it makes it even more difficult for me to believe in a near by NGIO IPO.